Technical Support Salary at Setmore BETA

Technical Support Specialist Medix Healthcare FULLY REMOTE, EQUIPMENT PROVIDED ** DO NOT APPLY IF YOU LIVE IN CALIFORNIA ** Full time, 40 Hours per week, Need Flexibility $21.15-23.50/hour Job Details Hourly $23.50-25.00/hour Job Type Full-Time Qualifications HS Diploma or GED At least two years related experience required. Terrific deskside manner; and an ability to support users Proficiency with Mac OS, and Windows Understanding and familiarity with cloud based platforms: Google GSuite, Box, Jira, Salesforce, and AWS. 50+ Words typed per minute Must be able to conduct video meetings Essential Duties and Responsibilities: As a Technical Support Specialist you will... Responsible for answering members' calls, emails, and live chats regarding Technical Issues, Support, and other issues related to product. Build positive relationships by going above and beyond with customer service, ensuring that all questions and issues are handled appropriately. Meet daily qualitative and quantitative

Wealth.com is the industry's leading estate planning platform, empowering financial advisors to offer modern, comprehensive estate planning solutions to their clients. By combining cutting-edge technology, AI, and unmatched human expertise, we deliver a seamless experience that sets us apart. Beyond having one of the most coveted domain names in FinTech, wealth.com is a dynamic, revenue-generating startup experiencing rapid yet sustainable growth. A key reason behind our position as the #1 estate planning platform is our team. Our people thrive in a collaborative, supportive culture that fosters innovation and makes wealth.com a place where everyone truly enjoys working. Wealth.com is certified as a Great Place to Work for 2024 and named a 2024 finalist for Fast Company's Best Workplaces for Innovators! Wealth.com is hiring a Technical Support Specialist as we are pre product launch and growing like crazy. We are looking to add someone to our support team. This would be a fully remote

Job Title Customer Service Representative Job Description Seeking a customer service representative for a growing team at a large call center in Tempe, AZ. The role will involve helping internal customers with various issues that arise in a warehouse and logistics environment. The ideal candidate will have experience in a high-volume call center using multiple internal systems. The ideal candidate will also be solution oriented, calm, patient, and have a strong desire to help their colleagues. Experience and Skills + One year of call center experience required preferably in logistics, collections, escalations, or help desk support + Aptitude and ability to work in "the grey" + Calls are not scripted, and the individual must be able to solve problems quickly + Deep dive each issue, use critical thinking skills, de-escalation, and ultimately finding resolution + Ability to navigate multiple systems and tools while providing a solution + Adaptability as rules and processes can change ofte

The Advanced Technical Support Specialist is responsible for providing world-class support experiences to our enterprise customers. This role requires the individual to be trustworthy, collaborative, accountable, respectful, and innovative. They are responsible for resolving the most critical and complex issues with the Cornerstone product. The Specialist will utilize their knowledge, expertise, and exceptional soft skills to understand the customer and interpret their needs to ensure they are achieving maximum value from Cornerstone. **In this role you will** + Respond to customer cases in line with service level objectives. + Identify and resolve issues and proactively perform mitigation assessments to prevent issues from recurring. + Approach each case with a goal of ensuring Cornerstone products are performing at an optimal level by addressing any underlying or additional problems uncovered during each customer engagement. + Research and replicate difficult configuration, compatibi

Amentum is seeking an **Administrative and Technical Support Specialist** . The AA independently accomplishes general or routine office administrative tasks. The AA should have the expertise and qualifications to accomplish moderately complex administrative tasks with minimal guidance and assistance. Depending on the customer office, some tasks can be more dynamic (i.e., less routine) and challenging than other tasks. **Responsibilities:** Records and file management Employee in- and out-processing Assist in managing DOD, DSS, and local office policies and programs Support the field office chief in scheduling Correspondence drafting and routing Travel planning (Defense Travel System (DTS) Conference room coordination Office equipment and supply inventory maintenance Government timecard program (DAI) management Receipt and routing of office mail/correspondence Management of task management (CATMS) system Assist in execution of office training program Responsible for inputting and managi

About Us Virtuous is on a mission to inspire global generosity by helping nonprofits build better relationships with their donors. We offer a modern software platform that provides mid-sized charities with elegant tools for fundraising, marketing, volunteerism, and online giving. Our talented team is driven to disrupt the status quo in the nonprofit sector. We are hungry, humble, and committed to delivering best-in-class software solutions, customer success interactions, and sales experiences to the world's leading nonprofits We also recognize the importance of giving back and making a difference in the communities where we live and work. That's why we practice radical generosity by volunteering at nonprofits or going the extra mile for our team and the customers we serve. We take our work seriously, but we don't take ourselves too seriously. We believe that life is too short not to love what you do. The ideal candidate for Virtuous embodies our values by: Asking questions with a spiri

Come Grow With Us Grand Canyon Education (GCE) is a rapidly growing educational service company that has long been an industry leader in providing educational, operational and technological support services to the post-secondary education sector. Formerly part of Grand Canyon University (GCU), GCE still works closely with GCU to benefit thousands of students, families and the local inner-city community. We put people first, drive innovation, and do good in the community that we live and work in. Are you a people person? Love to help others and a pioneer in technology? Grand Canyon University's Technical Support Specialistmay be the role for you! Our department is providing more resources, tools and support than ever! Many of the resources are available on all of our social platforms, with the goal to making the resources as accessible as possible. Sounds like a good fit? Apply today! The Technical Support Specialistprovides telephone, e-mail, live chat and social media support to GCU S

Location: US Based Applicants only Time Zones: GMT, PT, CST The Client Support Specialist is responsible for providing first-class customer service to our clients via phone, email, and other channels. This role requires the ability to troubleshoot and solve technical issues while delivering excellent service in a timely manner. The ideal candidate has strong problem-solving and communication skills to ensure our clients needs are met. Supports the Director and Manager of Inventory through a variety of tasks related to organization and communication. Responsibilities include but not limited to: + Answer and direct phone calls. + Informing customers about specialized product functionalities and features. + Create and solve inventory support tickets promptly in the company CRM system. + Contribute to team effort by accomplishing related results as needed. + Problem solves SaaS Technical Support issues i.e. updating databases, and data feeds. + Work as a team providing interdepartmental co