Customer Service Salary at Shaw's BETA

How much does a Shaw's Customer Service make?

As of April 2025, the average annual salary for a Customer Service at Shaw's is $46,712, which translates to approximately $22 per hour. Salaries for Customer Service at Shaw's typically range from $42,338 to $51,777, reflecting the diverse roles within the company.

It's essential to understand that salaries can vary significantly based on factors such as geographic location, departmental budget, and individual qualifications. Key determinants include years of experience, specific skill sets, educational background, and relevant certifications. For a more tailored salary estimate, consider these variables when evaluating compensation for this role.

DISCLAIMER: The salary range presented here is an estimation that has been derived from our proprietary algorithm. It should be noted that this range does not originate from the company's factual payroll records or survey data.

Website:
shaws.com
Size:
15,000 - 50,000 Employees
Revenue:
$5B - $10B
Industry:
Retail & Wholesale

Shaws is one of the oldest continuously-operated supermarkets in the United States. Its New England roots were planted firmly in May of 1860, when George Clinton Shaw opened a small retail grocery store, located at 285 Middle Street in Portland, Maine. The store stocked 100 items, most of which were not available from local farmers. In 1919, Mainer Maynard A. Davis moved to Massachusetts, founding a group of small downtown grocery stores in the Brockton and New Bedford areas called Brockton Public Markets, or BPM stores. These entrepreneurs showed the seeds that would one day becomeShaws Supermarkets, Inc. In later 1919, Davis purchased the George C. Shaw Company of Portland, Maine, choosing to operate the two grocers independently. Over the past 150 years, the growth of Shawscan be attributed directly to the ingenuity of these pioneering grocers, and their core value of offering unparalleled service and quality products. In 1941, both Shaws and BPM stores adopted a bold new business model, converting to self-service grocery. In 1948, Shaws/BPM instituted the New England Food Buyers Association, a member-owned food co-op, to stay competitive with the house brands offered by large grocery chains. This association would later become Topco associates of Chicago. Throughout the 1950s, Shaws/BPM markets kept pace with grocers across the United States, building and anchoring some of New Englands first shopping centers in Portland, Maine and Brockton, Massachusetts. By 1965, the company expanded, opening new Shaws locations in Massachusetts and New Hampshire. The 1970s were an era of unprecedented growth and expansion, adding larger distribution centers with greater capacity and scanning cash registers to provide shoppers greater convenience and expediency. In 1979, George C. Shaw & Company officially merged with BPM to form Shaws Supermarkets, Inc. The 1980s saw Shaws Supermarkets Inc. continuing to expand, opening new, larger-capacity distribution centers and more locations to serve New England shoppers. Historic ...

See similar companies related to Shaw's

What Skills Does a person Need at Shaw's?

At Shaw's, specify the abilities and skills that a person needs in order to carry out the specified job duties. Each competency has five to ten behavioral assertions that can be observed, each with a corresponding performance level (from one to five) that is required for a particular job.

  1. Customer Service: Customer service is the provision of service to customers before, during and after a purchase. The perception of success of such interactions is dependent on employees "who can adjust themselves to the personality of the guest". Customer service concerns the priority an organization assigns to customer service relative to components such as product innovation and pricing. In this sense, an organization that values good customer service may spend more money in training employees than the average organization or may proactively interview customers for feedback. From the point of view of an overall sales process engineering effort, customer service plays an important role in an organization's ability to generate income and revenue. From that perspective, customer service should be included as part of an overall approach to systematic improvement. One good customer service experience can change the entire perception a customer holds towards the organization.
  2. Call center: A call centre or call center is a managed capability that can be centralised or remote that is used for receiving or transmitting a large volume of enquiries by telephone.
  3. Problem Solving: Analyzing and identifying the root cause of problems and applying critical thinking skills to solve problems.
  4. CSR: Corporate social responsibility (CSR) is a business model that helps a company be socially accountable to itself, its stakeholders, and the public.
  5. Commitment: An agreement or pledge to do something in the future a commitment to improve conditions at the prison especially : an engagement to assume a financial obligation at a future date.

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Check more jobs information at Shaw's

Job Title Average Shaw's Salary Hourly Rate
2 Supervisor, Loss Prevention $74,210 $36
3 Supervisor, Operations $74,210 $36
4 Technician Specialist $62,597 $30
5 Temporary Customer Service Manager $107,277 $52
6 Warehouse Selector $44,909 $22
7 Warehouse Worker $38,485 $19
8 Warehouseman $44,909 $22
9 Fresh Cut Clerk $39,129 $19
10 Front End Assistant & Manager $54,081 $26
11 Front End Associate $33,587 $16
12 Full-time Deli Clerk $36,314 $17
13 Full-Time Produce Service Clerk $39,129 $19

Hourly Pay at Shaw's

The average hourly pay at Shaw's for a Customer Service is $22 per hour. The location, department, and job description all have an impact on the typical compensation for Shaw's positions. The pay range and total remuneration for the job title are shown in the table below. Shaw's may pay a varying wage for a given position based on experience, talents, and education.
How accurate does $46,712 look to you?

FAQ about Salary and Jobs at Shaw's

1. How much does Shaw's pay per hour?
The average hourly pay is $22. The salary for each employee depends on several factors, including the level of experience, work performance, certifications and skills.
2. What is the highest salary at Shaw's?
According to the data, the highest approximate salary is about $51,777 per year. Salaries are usually determined by comparing other employees’ salaries in similar positions in the same region and industry.
3. What is the lowest pay at Shaw's?
According to the data, the lowest estimated salary is about $42,338 per year. Pay levels are mainly influenced by market forces, supply and demand, and social structures.
4. What steps can an employee take to increase their salary?
There are various ways to increase the wage. Level of education: An employee may receive a higher salary and get a promotion if they obtain advanced degrees. Experience in management: an employee with supervisory experience can increase the likelihood to earn more.