Call Center Agent Salary at Sitel Group BETA

Position: Customer Service Representative (Bilingual - Spanish a plus) Schedule is Monday - Thursday 10:30am to 7pm and Friday 8:30 am to 5:00 pm Summary for Customer Service Representative (Bilingual - Spanish a plus) Work with the clients and mutual creditors of Consolidated Credit Solutions in the areas of consumer credit and personal finance. Consolidated Credit, a non-profit organization, is a 30-year industry leader providing financial counseling and debt management services nationwide. Consolidated Credit works with consumers and their creditors to lower interest rates, lower monthly payments to help clients get out of debt faster. You can be part of this team working in a fast paced, multi-channel contact center and make a difference every day. Role Description for Customer Service Representative (Bilingual - Spanish a plus) As a Customer Service Representative, you will interact with clients and creditors via phone calls, chats, emails and portal communication assisting them w

Job Description Job Description Call Center Customer Service Representative This position serves as a liaison between the company and its customers regarding product availability, delivery, order entry, order status and problem resolution. Job Responsibilities: Responsibilities to include, but are not limited to: • Input customer orders; assist customers in making product selections by asking questions and actively listening to identify customer needs. Suggest alternates or substitute products based on availability. • Research and source products for customers using a variety of tools. • Follow up promptly on all customer requests for information, quotes, alternative parts and pickup/delivery dates. • Proactively communicate with customers about any expected delays or issues with their order. • Maintains knowledge of new and existing products and inventory by participating in training, reviewing catalogs, web-sites and internal resources • Provide pre-order and post order support; orde

Job Description Job Description Are you tired of having the same routine every day? Are you looking for a dynamic, fun-filled business environment? Do you find joy in interacting with people? Are you looking for a growth opportunity? If your answer is yes, then our Customer Service Representative position might be what you are looking for! Prime Time Executives is a small, but mighty marketing and consulting firm. We specialize in expanding our client’s business growth through direct-to-consumer interaction. We improve the way that our clients interact with their consumers by utilizing imaginative techniques that have shown actual results. Our ability to provide a positive experience for consumers and our substantial growth achievements is why we continue to acquire more clients and thus the need for additional support through hiring a new Customer Service Representative. We always put quality over quantity, so we carefully evaluate every application that we receive to ensure we are bu

As a Customer Service Associate, you will be the frontline representative, delivering exceptional service and personalized support to customers. Your role is essential in fostering positive customer relationships, addressing inquiries, and ensuring a seamless customer experience. You will handle various service channels—including phone, email, chat, and in-person interactions—while maintaining professionalism, empathy, and a solutions-oriented approach. Key Responsibilities Serve as the primary point of contact, providing professional and personalized support across multiple communication channels. Engage with customers to understand their needs and offer tailored solutions that enhance their experience. Assist with inquiries related to services, memberships, products, and account management. Proactively identify customer concerns and provide appropriate recommendations, solutions, or escalations. Effectively troubleshoot and resolve customer issues in a timely, empathetic, and profess

Job Title Client Company/Dept. Name Memorial Healthcare System ddress 3501 Johnson St, City Name Hollywood State Name FL-Florid Zip Code 33021 If others (Address) Bill Rate Min: $ Max: $ Pay Rate Min: $ Max: $ Mark up % (if any) Duration of the project Project Start Date Project End Date 3 years No. of Openings 1 No. of Maximum Submissions 1 Job Description Under the supervision of the - Call Center Manager, the Call Center Supervisor is responsible for supervising personnel, communicating regularly with staff, identifying opportunities to improve the - experience, ensuring adequate staffing to meet operational needs, providing feedback, carrying out organizational and departmental policies and procedures, and recruiting/retaining/training staff. The - Call Center Supervisor demonstrates and holds the team accountable for excellent customer service in order to create an exceptional fi rst impression of services to the patients, families, and all other parties that interact with the Cal

Job Description Job Description Company: eConcierge Solutions Location: Fort Lauderdale, Florida About Us: At eConcierge Solutions, we specialize in delivering top-tier customer service solutions tailored for the eCommerce industry. Our commitment to excellence drives us to enhance the online shopping experience, ensuring every customer interaction is seamless and satisfying. Job Overview: We are seeking a Call Center/Customer Service Representative who will serve as the voice of the brands we represent. As an agent, you’ll be responsible for providing top-tier service, resolving inquiries, and ensuring a seamless experience for online shoppers. You’ll play a key role in supporting eCommerce brands by handling customer issues efficiently and professionally. Key Responsibilities: Answer inbound calls, emails, and chat messages from customers of various eCommerce brands. Provide accurate, timely, and professional responses to inquiries about products, orders, shipping, returns, and more.

CDR Maguire Inc., a national multi-disciplinary emergency management and engineering firm, is seeking multiple Call Center Agents in preparation/response to Hurricane Helene. Call center agents will handle inbound and outbound calls. Responsibilities include responding to incoming calls, answering questions and inquiries, troubleshooting problems, providing information and handling complaints regarding products or services. Additionally, call center agents are responsible for making outbound calls to set appointments and gather survey data. This is a temporary position to support efforts related to hurricane Helene recovery. Duration of the role will depend on the project's needs. ESSENTIAL FUNCTIONS: + Answering phones from customers professionally and responding to customer inquiries and complaints. + Researching required information using available resources. + Handling and resolving customer complaints regarding product sales to customer service problems. + Providing customers with

Job Description Job Description Home Pro Finance, a leading Home Improvement Finance Company is seeking Customer Service Representatives to join our team! You will be responsible for helping customers by providing product and service information and resolving technical issues. Responsibilities: Interpersonal and customer service skills to ensure positive interactions with customers Handle customer inquiries and complaints Analytical and problem-solving skills to diagnose problems and recommend effective solutions Teamwork skills to collaborate with representatives and coworkers in other departments Document and update customer records based on interactions Develop and maintain a knowledge base of the evolving products and services Multitasking and organizational skills to work on multiple issues at one time Ability to remain upright and stationary for long periods during an 8-hour shift Technical skills in using voice-over-IP phones and customer records management, word processing, dat