Service Desk Specialist II Salary at Sjv BETA

Company Overview Atlanta-based, Incident IQ is a SaaS service management platform built exclusively for K-12 schools that is transforming K-12 workflows including IT asset management, help desk ticketing, facilities maintenance solutions, Human Resources service delivery, and more. Our mission is to revolutionize how school districts manage operational support activities to better serve students and drive instructional efficiencies. Incident IQ is a dynamic, fast-growing company focusing on providing innovative cloud-based software. The Incident IQ platform has been rapidly adopted by K-12 school districts. Today, millions of students and teachers in districts across the U.S. rely on the IncidentIQ platform to manage and deliver mission-critical services. Since the company's founding, Incident IQ has built a culture focused on customer success and product leadership; we are passionate about helping school districts achieve operational efficiency. Incident IQ's environment is inclusive

This is your opportunity to join AXIS Capital a trusted global provider of specialty lines insurance and reinsurance. We stand apart for our outstanding client service, intelligent risk taking and superior risk adjusted returns for our shareholders. We also proudly maintain an entrepreneurial, disciplined and ethical corporate culture. As a member of AXIS, you join a team that is among the best in the industry. At AXIS, we believe that we are only as strong as our people. We strive to create an inclusive and welcoming culture where employees of all backgrounds and from all walks of life feel comfortable and empowered to be themselves. This means that we bring our whole selves to work. All qualified applicants will receive consideration for employment without regard to race, color, religion or creed, sex, pregnancy, sexual orientation, gender identity or expression, national origin or ancestry, citizenship, physical or mental disability, age, marital status, civil union status, family o

In this role, he/she will maintain the computer desktop environment by analyzing requirements, resolving problems, installing hardware and software solutions, and supporting the internal IT work order system. He/she will be responsible for the administration and internal support of the Company's PCs, laptops, mobile devices, printers, servers, and related IT equipment. Tasks include end-user support, license tracking, and performing PC maintenance, upgrades, and configurations. Responsibilities: Provide work order system support and resolve problems to the end user's satisfaction. Monitor and respond quickly and effectively to requests received through the IT work order system. Monitor Service Desk for tickets assigned to the queue and process first-in, first-out based on priority. Modify configurations, utilities, software default settings, etc., for the local workstation. Utilize and maintain the work order system tracking software. Document internal procedures. Assist with onboardin

Job Description Job Description Position Type: Contract Onsite Required: Excellent customer service skills required. Excellent communication skills required. 2 to 5 years of proven, qualified related work experience in a comparable complex, high tech and fast paced work environment. Preferred work experience in technical support role but not required. High school diploma or GED with relevant work experience. Ability to diagnose the cause of problems in a complex environment and to provide effective solutions quickly. Self motivated and ability to work on own initiative in a high pressure environment. Willing to work variable shifts including evenings, weekends and public holidays. Responsibilities: First point of contact for the users who call IT Service Desk. While providing the highest level of customer service, the Service Desk Agent answers incoming calls, tracks all information in a call tracking system, uses a knowledge base tool along with expertise to resolve issues in a timely

We are looking to add a Principal Software Engineer to our Development team to help build out our Bright Suite solutions. Ideal candidates will have the opportunity to work in a fast paced, exciting environment where their work will be noticed and appreciated. As a Principal Engineer on the Development team, you will be expected to wear multiple hats regarding design and development of omni-channel fulfillment, e-commerce and supply chain solutions for our customer base while being exposed to many modern technology platforms and cloud-based applications in the market. You will join a team of world-class, highly motivated engineers delivering a high-quality software architecture that will help solve the challenges at the scale that our customers trust us to get right, and so communication and ability to work in a team environment are key for this position. Design and develop scalable, mission-critical web applications in a SaaS environment utilizing Java technologies, including feature

ITSM Project Manager Chicago, IL - Need Local - Remote Job Description Company: Client is an audit, tax, and advisory firm headquartered in Chicago, Illinois with over 50 U.S. offices and access to a global network or member firms in over 135 countries. We offer a broad range of services in strategy and consulting, operations, technology and more across various industries. We have the experience and expertise to help our clients move forward in an evolving business environment. Specialties: Audit, Tax, Advisory Services, consulting, operations, supply chain, public sector, manufacturing, and strategy. Overview: The project manager will be responsible for planning, managing, monitoring, and controlling projects related to the merger & acquisition of their sister firm, Grant Thornton Ireland. There will be a good amount of infrastructure and service desk related work, combining and synergizing those functions between the two firms. Previous M&A experience, navigating the combining of tec

About the job Information Security Associate or Specialist Description Position Summary The use of IT (Information Technology) infrastructure in the company is vital for daily operation. The IS (Information Security) Specialist should Provide secure Information Technology infrastructure service to the company as well as companywide employees and staff. Role Description. Define and implement Macro (Servers, Groups and Shared resource) and Micro (Personal and Single) IT infrastructure. Analyze, Plan, Design, Develop and Implement IT Infrastructure and IT Security solutions to support company IT requirements. Analyze and prevent any Information risk ensuring the companys information integrity. Define, maintain and monitor the execution of IS and IT policies. Execute and monitor company IT/IS Compliance. Essential Duties and Responsibilities -Monitoring and maintaining computer systems and networks -Responding in a timely manner to service issues and requests -Providing technical support a

Overview Support Now is an essential sub-department of Field Operations. We provide support to our corporate users and quick-service restaurants by making it easy for our Operators, Team Members, and Staff to get answers, solve problems and identify opportunities.? We measure success by the speed, accuracy, and experience we provide. The services we offer include general business support, IT and operation support, systems and application support, networking support, and many other technologies that are utilized by our Franchisees. We also focus on continuous improvement, strategy and insights to make things better for today and where Chick-fil-A is headed tomorrow. IT Helpdesk Agents are responsible for providing support for all technologies used by our Chick-fil-A Franchisees. IT Agents look for ways to serve, get answers, and solve problems in a timely manner for our Operators, Team Members and each other. If you are passionate about joining a championship team that focuses efforts o