Retention Specialist Salary at Smartcom BETA

Description Job Title: Retention Specialist - Call Center Location: Dupree Department: Customer Service/Retention Reports To: Call Center Leader Position Summary: We are seeking a dedicated and customer-focused Retention Specialist to join our Call Center team. In this role, you will be responsible for engaging with customers who are considering canceling or discontinuing services, addressing their concerns, and offering solutions to retain their business. You will play a key role in maintaining customer satisfaction, enhancing loyalty, and achieving retention goals through proactive problem-solving and personalized service. Essential Duties and Responsibilities: •Customer Retention: Reach out to customers who express an intention to cancel or discontinue services, and work to resolve their concerns with the goal of retaining their business. •Inbound/Outbound Calls: Manage inbound and outbound calls effectively, providing a high level of service, answering inquiries, and resolving issu

Job Description Job Description About the Role If you really enjoy building and executing a robust marketing strategy within an assigned territory, this opportunity could be a great match. The ideal candidate is going to have experience working within a broker distribution model to create ongoing partnerships to sell benefit solutions and technology for HSA, HRA, FSA, COBRA, and more. You must also have strong implementation experience, working with mid-sized accounts (100-2,000 employees). Duties & Responsibilities Responsible for driving new revenue growth by partnering with health insurance brokers, benefit consultants, general agencies, and registered investment advisors Conduct proper discovery, create an up-front contract, handle objections, and close employer business Conduct inbound and outbound phone and email sales discussions with prospective broker partners Partner with marketing and product departments to execute a successful sales strategy as the company introduces enhanc

Whether you are working in a Pharmacy looking for additional income, an established healthcare sales professional, or looking to break into Medical Sales, Healthcare Marketing Group, LLC is a great opportunity for you. As a Pharmacy Relationship Manager, you will help drive the growth of our company through building and retaining customer relationships. You can even change the way healthcare is delivered to Americans. Our Pharmacy Savings Card works like GoodRx and SingleCare. With savings of up to 80% off prescriptions, we provide the highest discounts in the industry! We are now seekingPharmacy Relationship Managers in your area!* What does a Pharmacy Relationship Manager do? Educate Pharmacy Staff about how their customers can save up to 80% on prescriptions Provide Savings Cards by engaging with medical offices and educating Office Staff about how their patients can save up to 80% on medications Create, build, and retain relationships with Pharmacy Staff and Healthcare Providers Re

Human Resources Manager, Suwanee, GA Human Resources Manager Who: We are seeking a strategic and detail-oriented HR professional to oversee talent management, employee relations, and compliance initiatives for a growing organization. What: Manage talent acquisition, compensation analysis, benefits administration, payroll processing, compliance, safety programs, and employee development initiatives. When: Immediate opening for a leadership role with full-time responsibilities. Where: Suwanee, GA Why: To lead and execute human resources strategies, ensuring the organization attracts, develops, and retains top talent while maintaining compliance and fostering a positive workplace culture. Office Environment: Collaborative and supportive workplace, emphasizing professional growth and operational excellence. Salary: Competitive compensation with benefits aligned to attract top HR talent. Position Overview: •Key Responsibilities: Partner with leadership to execute talent strategies for curre

Job Description Job Description About the Role This is a unique opportunity to lead a high-performing group of client service team members, playing a pivotal role in designing and executing strategies that maximize client relationships, deepen broker networks, and ensure customer satisfaction at the highest level. The ideal candidate will possess an entrepreneurial spirit, strong work ethic, proven success with another insurance company, and the ability to adapt to a fast-paced, growth-oriented culture. Duties & Responsibilities Build, mentor, and inspire a team of skilled account managers who excel in delivering exceptional customer service Provide coaching and development opportunities to empower your team to reach its full potential Define and monitor KPIs for success, including client satisfaction, retention, and growth metrics Partner with senior leadership to explore new opportunities for client and revenue expansion Conduct regular client business reviews to address challenges,

We are BrandsMart - A leading Consumer Electronics and Appliance Retailer in the Southeast. With retail stores in Florida and Georgia and a growing e-commerce presence, BrandsMart USA has a legacy of offering your favorite brands at the lowest prices. We provide our team members the opportunity to reach their full potential in a high-energy, incentive-based environment with competitive benefits. This is much more than a job - it is a career with purpose. Human Resources Manager Summary: The Human Resources Manager is detail oriented in nature. The ideal candidate will successfully manage the Human Resource functions of BrandsMart's retail locations to ensure the company is attracting, motivating, and retaining a high-performing, diverse, and successful workforce. The position is responsible for full cycle recruiting, handling employee relations, and relationship building with management teams to create and maintain a positive working environment. Duties and Responsibilities: •Partner w

Woodgrain Distribution is looking for a Senior HR Manager at our Lawrenceville GA facility. This position is not a contract, remote, or consulting position. The Senior Manager is an ON-SITE, IN-OFFICE position. The right candidate for this role has 10 years of HR experience, with at least 5 years managing an HR team. To be successful, the Senior HR Manager must believe in the power of Human Resources! Far beyond the HRIS system, this person must be able to assist across all aspects of HR and the business, including recruiting and retention; compensation and benefits; disciplinary matters, disputes, and investigations; performance management; and recognition and service awards. DUTIES AND RESPONSIBILITIES Make a Difference, Don’t Just Maintain Identify and enforce HR systems that will improve the overall operation and effectiveness of the division. Rely on data not drama. Create and share HR data. Align HR activities to the team member life cycle program: recruit, develop, retain. Chall

This role requires management of a book of business; responsible for servicing, managing, retaining, and growing a high volume of accounts.