Desktop Support Salary at Sun Health Corp BETA

Minimum Experience 1-3 Years of Field Services Technician As an on-site Support Technician, experience in service delivery and end-user hardware and software configuration troubleshooting, providing quality services to end users, which includes the following key roles and responsibilities, but not limited to: Provide customer facing end-user support that includes: Install and Configure desktops, laptops, mobile devices, and associated Peripherals and related Software. Perform Break Fix, Desk Side Support, IMACD's, Data Migration, Refreshes, etc. Perform onsite updates, configuration changes, or software installations. Provide onsite technical assistance to End Users. Identifies potential issues that could adversely impact End User experience and follows through on action steps to prevent. Manage the ticket queue and ensure tickets are resolved and closed within the defined service level agreement. Respond to end-user requests for updates on ticket status and promptly follow up as neede

**Job Title: Customer Support Associate** **Job Description** The Customer Support Associate/Technical Support role is responsible for providing technical assistance with software and equipment, resolving customer/client issues via phone or electronically (email). You must have the ability to escalate complex problems to higher roles and perform customer resolution efficiently and effectively. The average amount of time on the phone will range from 1-2.5 hours, with the remainder spent emailing and writing reports from each customer situation. **Hard Skills** + Technical support experience (1-2+ years needed) **Job Type** This is a Contract-to-Hire position with a duration of 90 Day(s). **Work Site** This is a fully on-site position in Phoenix, Arizona off the I-17 & Bell **Work Environment** SHIFT: 8:00 am - 5:00 pm, M-F, with occasional OT during the week. Family-built company with a small, family-oriented culture. Ability to listen to headphones while working once training is comple

SUMMARY At TBC, our core values are Passion, Partnership, and Innovation. Every day our team of highly qualified engineers and administrators work hard to empower our clients to transform and grow their companies. The ITOC Administrator is a front-line employee for TBConsulting. The IT Operations Center is primarily responsible for providing 24x7x365 monitoring of alerts for internal and client systems and network environments. On this team, the ITOC Administrator is responsible for supporting and monitoring IT Network/Security/Infrastructure platforms and providing day-to-day operational support. Additionally, he or she coordinates and communicates planned upgrades, enhancements and maintenance for servers, infrastructure, and network systems. ESSENTIAL DUTIES AND RESPONSIBILITIES Includes the following. Provide desktop support for TBC employees and clients Leverage monitoring applications to proactively identify issues and areas for improved performance Provide excellent customer ser

Location: US Based Applicants only Time Zones: GMT, PT, CST The Client Support Specialist is responsible for providing first-class customer service to our clients via phone, email, and other channels. This role requires the ability to troubleshoot and solve technical issues while delivering excellent service in a timely manner. The ideal candidate has strong problem-solving and communication skills to ensure our clients needs are met. Supports the Director and Manager of Inventory through a variety of tasks related to organization and communication. Responsibilities include but not limited to: + Answer and direct phone calls. + Informing customers about specialized product functionalities and features. + Create and solve inventory support tickets promptly in the company CRM system. + Contribute to team effort by accomplishing related results as needed. + Problem solves SaaS Technical Support issues i.e. updating databases, and data feeds. + Work as a team providing interdepartmental co

Job Description Job Description We’re a privately-owned company with a long-standing track record of stability and a team that genuinely enjoys coming to work each day — and working alongside each other. We have strong employee tenure, our people stay because they believe in what we do and how we do it. What sets us apart is our culture — grounded in trust, integrity, and a strong sense of purpose. We’re deeply committed to our team, our clients, and the meaningful outcomes we deliver together. If you’re someone who’s driven to use technology to make a real impact and values being part of something bigger than a job, you’ll like working here. Field Network Administrator We’re looking for a sharp, hands-on network professional who loves solving problems in the field — not just from behind a desk. In this role, you’ll help keep systems running smoothly across multiple locations, making sure our teams stay connected and productive. If you’re the kind of person who thrives on independence,

Job Type Full-time Description Do you find joy in helping people solve their day-to-day tech headaches? Are you equally comfortable troubleshooting a finicky Windows laptop, lending a hand to a Mac user, or untangling weirdness in Active Directory? Can you set up mics, mixers, projectors, and cameras like a backstage pro, all while staying calm under pressure? If so, read on... I'm the Head of Infrastructure & SRE at RTA, and I'm looking for an IT Support Technician to keep our office humming by tackling break-fix issues, managing tickets, and supporting audio/video setups for daily meetings. You'll need to navigate Windows, Mac, and a range of productivity software with ease, all while setting up gear, and ensuring event recordings go off without a hitch. If this sounds like you, you could be the peanut butter to our jelly! Read on and apply! What We're Looking For In general, someone who: Is passionate about serving others. Finds fulfillment in seeing colleagues thrive with minimal t

Desktop Support Tech needed for a contract to hire position in Phoenix, AZ! Job Description: We are seeking a skilled Deskside Support Specialist to provide exceptional technical assistance to our staff. The ideal candidate will have a strong background in IT support, excellent problem-solving skills, and a customer-centric approach. Key Responsibilities: Provide timely and effective deskside support to employees, resolving hardware and software issues. Install, configure, and maintain computer systems, peripherals, and software applications. Troubleshoot and resolve network connectivity issues. Assist with the setup and deployment of new equipment. Maintain accurate records of support requests and resolutions using our ticketing system. Collaborate with other IT team members to ensure efficient and effective support. Educate and train employees on IT best practices and usage of company systems. Participate in IT projects and initiatives as needed. Qualifications: Bachelor's degree in

BASIS Phoenix Primary is seeking a Technology Coordinator to start ASAP! The Technology (Desktop Support) Coordinator's primary role is to provide help desk operations and to ensure that end users are receiving the appropriate assistance for all technology needs. This includes all help desk requests and resolutions. The person in this position needs to have an entry level knowledge of systems administration, customer service and strong desktop support experience and expertise. PRIMARY RESPONSIBILITIES: Serves as a help desk tier 1 and 2 engineer to support desktops, laptops, tablets and smartphones Imaging computers utilizing PXE boot Office 365 Administration Outlook and Lync 2013 configuration Maintains system processes related to file and system backups Supporting a wide variety of network and software applications (firewall, web filter, corporate managed virus protection.) Maintain Active Directory user and computer accounts Maintains computer and mobile device updates/patches Main