Call Center Salary at T-Mobile Usa Inc BETA

How much does a T-Mobile Usa Inc Call Center make?

As of April 2025, the average annual salary for a Call Center at T-Mobile Usa Inc is $57,431, which translates to approximately $28 per hour. Salaries for Call Center at T-Mobile Usa Inc typically range from $52,135 to $63,531, reflecting the diverse roles within the company.

It's essential to understand that salaries can vary significantly based on factors such as geographic location, departmental budget, and individual qualifications. Key determinants include years of experience, specific skill sets, educational background, and relevant certifications. For a more tailored salary estimate, consider these variables when evaluating compensation for this role.

DISCLAIMER: The salary range presented here is an estimation that has been derived from our proprietary algorithm. It should be noted that this range does not originate from the company's factual payroll records or survey data.

T-Mobile USA Inc Overview

Website:
t-mobile.com
Size:
>50,000 Employees
Revenue:
>$50B
Industry:
Telecom

Founded in 1994, T-Mobile US, Inc. provides wireless voice and data services in the United States, Puerto Rico and the U.S. Virgin Islands also serving as the host network for many mobile virtual network operators. T-Mobile is headquartered in Bellevue, WA.

See similar companies related to T-Mobile Usa Inc

What Skills Does a person Need at T-Mobile Usa Inc?

At T-Mobile Usa Inc, specify the abilities and skills that a person needs in order to carry out the specified job duties. Each competency has five to ten behavioral assertions that can be observed, each with a corresponding performance level (from one to five) that is required for a particular job.

  1. Customer Service: Customer service is the provision of service to customers before, during and after a purchase. The perception of success of such interactions is dependent on employees "who can adjust themselves to the personality of the guest". Customer service concerns the priority an organization assigns to customer service relative to components such as product innovation and pricing. In this sense, an organization that values good customer service may spend more money in training employees than the average organization or may proactively interview customers for feedback. From the point of view of an overall sales process engineering effort, customer service plays an important role in an organization's ability to generate income and revenue. From that perspective, customer service should be included as part of an overall approach to systematic improvement. One good customer service experience can change the entire perception a customer holds towards the organization.
  2. Call center: A call centre or call center is a managed capability that can be centralised or remote that is used for receiving or transmitting a large volume of enquiries by telephone.
  3. Problem Solving: Analyzing and identifying the root cause of problems and applying critical thinking skills to solve problems.
  4. CSR: Corporate social responsibility (CSR) is a business model that helps a company be socially accountable to itself, its stakeholders, and the public.
  5. Commitment: An agreement or pledge to do something in the future a commitment to improve conditions at the prison especially : an engagement to assume a financial obligation at a future date.

Related Jobs

swipejobs
Lakewood , WA

JOB DESCRIPTION: Call Center reps needed! (No sales are involved). You would be reading Political Surveys and entering answers into a computer. Must be able to read and speak clearly. Previous experience in a call center environment a plus but not required. Please note that we are unable to sponsor applicants requiring work authorization or visas for the positions currently available. We kindly request that only candidates who already possess the legal right to work in the United States apply for consideration. RESPONSIBILITIES: Reach out to pre-determined individuals to ask questions and gather survey data. Log answers and call notes into internal database for future/planned review and usage. Work with others and management on KPI's and call metrics, project-based goals. Administrative duties as assigned for data maintenance and upkeep. Hours traditionally fall between 11am - 5pm (average) M-F, based on workload.


Sponsored
4/9/2025 12:00:00 AM
Renewal by Andersen
Renton , WA

Why Renewal by Andersen? Your excellent communication skills, passion for helping people, and customer-care-first attitude will be an excellent fit for our energetic team. A reputation that stands apart We're a part of the largest window and door company in North America, and have more five-star reviews from homeowners than the other leading full-service brands. We're committed to helping you realize your potential and exceed our homeowners' expectations. Top-to-bottom expertise Our call center agents are people-people. They have excellent communication skills, passion for helping people, and customer-care-first attitude. From setting appointments to scheduling service teams, they help customers make their houses their "forever homes." A legacy of innovation Renewal by Andersen has made its name being a different and better home improvement company. Our call center team is at the front line of that experience, making sure homeowners across the country get their projects started off rig


Sponsored
4/8/2025 12:00:00 AM
Jovia Financial Credit Union
Renton , WA

[Customer Service / Member Services / Remote] - Anywhere in U.S. / Up to $50.7K per year / Medical & dental / 401K / Paid training / Equipment provided - As a Call Center Rep at Jovia Financial Credit Union, you will: Respond to inbound calls and provide excellent customer service to members; Identify and resolve member inquiries, complaints, and concerns in a timely and professional manner; Utilize various systems and resources to accurately answer questions and provide information to members; Maintain thorough knowledge of products, services, and policies to effectively assist members; Document all interactions and accurately update member accounts...Hiring Immediately >>


Sponsored
4/6/2025 12:00:00 AM
Jovia Financial Credit Union
Seattle , WA

[Customer Service / Member Services / Remote] - Anywhere in U.S. / Up to $50.7K per year / Medical & dental / 401K / Paid training / Equipment provided - As a Call Center Rep at Jovia Financial Credit Union, you will: Respond to inbound calls and provide excellent customer service to members; Identify and resolve member inquiries, complaints, and concerns in a timely and professional manner; Utilize various systems and resources to accurately answer questions and provide information to members; Maintain thorough knowledge of products, services, and policies to effectively assist members; Document all interactions and accurately update member accounts...Hiring Immediately >>


Sponsored
4/6/2025 12:00:00 AM
Jovia Financial Credit Union
Redmond , WA

[Customer Service / Member Services / Remote] - Anywhere in U.S. / Up to $50.7K per year / Medical & dental / 401K / Paid training / Equipment provided - As a Call Center Rep at Jovia Financial Credit Union, you will: Respond to inbound calls and provide excellent customer service to members; Identify and resolve member inquiries, complaints, and concerns in a timely and professional manner; Utilize various systems and resources to accurately answer questions and provide information to members; Maintain thorough knowledge of products, services, and policies to effectively assist members; Document all interactions and accurately update member accounts...Hiring Immediately >>


Sponsored
4/6/2025 12:00:00 AM
Jovia Financial Credit Union
Auburn , WA

[Customer Service / Member Services / Remote] - Anywhere in U.S. / Up to $50.7K per year / Medical & dental / 401K / Paid training / Equipment provided - As a Call Center Rep at Jovia Financial Credit Union, you will: Respond to inbound calls and provide excellent customer service to members; Identify and resolve member inquiries, complaints, and concerns in a timely and professional manner; Utilize various systems and resources to accurately answer questions and provide information to members; Maintain thorough knowledge of products, services, and policies to effectively assist members; Document all interactions and accurately update member accounts...Hiring Immediately >>


Sponsored
4/6/2025 12:00:00 AM
Muckleshoot Casino
Auburn , WA

WE'RE DOUBLING DOWN ON YOUR FUTURE Competitive salary of $19.61/hr. with discretionary performance bonuses 2x a year! Fully paid medical, prescription drug, dental, and vision coverage for you and competitive premiums for your dependents. Complimentary meals and covered team member parking. Employer-paid life insurance, long-term disability and accidental death and dismemberment coverage. Flexible Spending Account options for health care expenses. Company-paid gaming licenses (Class A & Class B) Variety of additional voluntary benefits and retirement plans. WHAT YOU'LL DO Be the face of MCR for new hires and team members; exemplify MCR's values and set a great example by always demonstrating excellent guest service and professionalism. Manage MCR's phone system, answering inbound telephone calls, live chats, SMS messages, etc. in an environment where transactions range from call transfers to an executive, to a request for dining, and event and entertainment reservations for VIP guests,


Sponsored
4/5/2025 12:00:00 AM
NuWest Group
Renton , WA

Call Center Representative - Renton, WA Job Type : Assignment City : Renton State : WA Job Description: Seeking a Call Center Representative for a busy healthcare services team in Renton, WA. Must have 2+ years of call center experience and ability to work on-site, no remote work available. Schedule is M-F 8am-4:30pm. Pay rate is $24/hr Medical, dental benefits available along with 401k, employee assistance.


Sponsored
4/5/2025 12:00:00 AM

Check more jobs information at T-Mobile Usa Inc

Job Title Average T-Mobile Usa Inc Salary Hourly Rate
2 Xray Technician $88,119 $42
3 Yoga Teacher $73,709 $35
4 Youth Specialist $42,736 $21
5 Director, Legal Compliance $230,677 $111
6 Director, Logistics $242,303 $116
7 Director, Media Operations $250,011 $120
8 Director, Network Operations $262,698 $126
9 Director, Operations $252,560 $121
10 Director, Project Management $231,070 $111
11 Director, Revenue Accounting $156,743 $75
12 Director, Supplier Diversity $272,799 $131
13 Director, Talent Acquisition $249,018 $120

Hourly Pay at T-Mobile Usa Inc

The average hourly pay at T-Mobile Usa Inc for a Call Center is $28 per hour. The location, department, and job description all have an impact on the typical compensation for T-Mobile Usa Inc positions. The pay range and total remuneration for the job title are shown in the table below. T-Mobile Usa Inc may pay a varying wage for a given position based on experience, talents, and education.
How accurate does $57,431 look to you?

FAQ about Salary and Jobs at T-Mobile Usa Inc

1. How much does T-Mobile Usa Inc pay per hour?
The average hourly pay is $28. The salary for each employee depends on several factors, including the level of experience, work performance, certifications and skills.
2. What is the highest salary at T-Mobile Usa Inc?
According to the data, the highest approximate salary is about $63,531 per year. Salaries are usually determined by comparing other employees’ salaries in similar positions in the same region and industry.
3. What is the lowest pay at T-Mobile Usa Inc?
According to the data, the lowest estimated salary is about $52,135 per year. Pay levels are mainly influenced by market forces, supply and demand, and social structures.
4. What steps can an employee take to increase their salary?
There are various ways to increase the wage. Level of education: An employee may receive a higher salary and get a promotion if they obtain advanced degrees. Experience in management: an employee with supervisory experience can increase the likelihood to earn more.