HelpDesk Salary at The Mls BETA

How much does a The Mls HelpDesk make?

As of March 2025, the average annual salary for a HelpDesk at The Mls is $54,136, which translates to approximately $26 per hour. Salaries for HelpDesk at The Mls typically range from $49,385 to $59,241, reflecting the diverse roles within the company.

It's essential to understand that salaries can vary significantly based on factors such as geographic location, departmental budget, and individual qualifications. Key determinants include years of experience, specific skill sets, educational background, and relevant certifications. For a more tailored salary estimate, consider these variables when evaluating compensation for this role.

DISCLAIMER: The salary range presented here is an estimation that has been derived from our proprietary algorithm. It should be noted that this range does not originate from the company's factual payroll records or survey data.

Website:
mlstg.com
Size:
<25 Employees
Revenue:
<$5M
Industry:
Software & Networking

At MLS Technology Group, we provide managed IT services and tech support packages to help small and medium-sized businesses (SMBs) perform at new levels. By combining the needs of SMBs with the newest technology, MLS Technology Group creates high-value technology solutions for San Diego organizations that want to get ahead through modern technology. We provide high-performance IT support and service options at affordable prices, giving you dependable service and outstanding customer support. MLS Technology Group prides itself on supplying the finest quality managed IT services and IT support in the San Diego area. Our experienced tech support and strategy experts know how to help businesses grow with managed IT services, and if you need day-to-day help with your computers, network or other IT systems, our tech support team is ready to help you out. Call us today to learn how we can help you take your San Diego company to the next level with expert managed IT services and tech support.

See similar companies related to The Mls

What Skills Does a person Need at The Mls?

At The Mls, specify the abilities and skills that a person needs in order to carry out the specified job duties. Each competency has five to ten behavioral assertions that can be observed, each with a corresponding performance level (from one to five) that is required for a particular job.

  1. Troubleshooting: Troubleshooting is a form of problem solving, often applied to repair failed products or processes on a machine or a system. It is a logical, systematic search for the source of a problem in order to solve it, and make the product or process operational again. Troubleshooting is needed to identify the symptoms. Determining the most likely cause is a process of elimination—eliminating potential causes of a problem. Finally, troubleshooting requires confirmation that the solution restores the product or process to its working state. In general, troubleshooting is the identification or diagnosis of "trouble" in the management flow of a system caused by a failure of some kind. The problem is initially described as symptoms of malfunction, and troubleshooting is the process of determining and remedying the causes of these symptoms. A system can be described in terms of its expected, desired or intended behavior (usually, for artificial systems, its purpose). Events or inputs to the system are expected to generate specific results or outputs. (For example, selecting the "print" option from various computer applications is intended to result in a hardcopy emerging from some specific device). Any unexpected or undesirable behavior is a symptom. Troubleshooting is the process of isolating the specific cause or causes of the symptom. Frequently the symptom is a failure of the product or process to produce any results. (Nothing was printed, for example). Corrective action can then be taken to prevent further failures of a similar kind.
  2. Help Desk: The activities involved in handling and resolving customer grievances and issues faster and efficient by a ticketing system.
  3. Customer Service: Customer service is the provision of service to customers before, during and after a purchase. The perception of success of such interactions is dependent on employees "who can adjust themselves to the personality of the guest". Customer service concerns the priority an organization assigns to customer service relative to components such as product innovation and pricing. In this sense, an organization that values good customer service may spend more money in training employees than the average organization or may proactively interview customers for feedback. From the point of view of an overall sales process engineering effort, customer service plays an important role in an organization's ability to generate income and revenue. From that perspective, customer service should be included as part of an overall approach to systematic improvement. One good customer service experience can change the entire perception a customer holds towards the organization.
  4. IT Support: Assisting with managing, maintaining, and repairing business technology to ensure all IT functions work seamlessly.
  5. Technical Support: Offering hands-on assistance and solutions to end-users in addressing and troubleshooting technical issues.

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Check more jobs information at The Mls

Job Title Average The Mls Salary Hourly Rate
2 IT Service Coordinator $52,992 $25
3 Senior Systems Engineer $105,766 $51
4 Systems Engineer $105,766 $51
5 Technical Account Manager $96,441 $46
6 Technician $79,197 $38
7 Territory Manager $95,990 $46

Hourly Pay at The Mls

The average hourly pay at The Mls for a HelpDesk is $26 per hour. The location, department, and job description all have an impact on the typical compensation for The Mls positions. The pay range and total remuneration for the job title are shown in the table below. The Mls may pay a varying wage for a given position based on experience, talents, and education.
How accurate does $54,136 look to you?

FAQ about Salary and Jobs at The Mls

1. How much does The Mls pay per hour?
The average hourly pay is $26. The salary for each employee depends on several factors, including the level of experience, work performance, certifications and skills.
2. What is the highest salary at The Mls?
According to the data, the highest approximate salary is about $59,241 per year. Salaries are usually determined by comparing other employees’ salaries in similar positions in the same region and industry.
3. What is the lowest pay at The Mls?
According to the data, the lowest estimated salary is about $49,385 per year. Pay levels are mainly influenced by market forces, supply and demand, and social structures.
4. What steps can an employee take to increase their salary?
There are various ways to increase the wage. Level of education: An employee may receive a higher salary and get a promotion if they obtain advanced degrees. Experience in management: an employee with supervisory experience can increase the likelihood to earn more.