Manager, Help Desk Salary at The Ttb BETA

Senior Desktop Engineering Manager Location: Rockville, MD Overview We are looking for a delivery-oriented Desktop Engineering Manager responsible for overseeing the internal user experience across Windows, Mac OS, and VDI environments. This role involves managing services, ensuring technical compliance, and leading high-performing teams to provide a seamless desktop experience. The Senior Desktop Engineering Manager operates autonomously, reporting directly to a Senior Director or Vice President. Key Responsibilities 1. Service Delivery & Support Manage, monitor, and report on desktop services and service levels to ensure an exceptional end-user experience. Oversee "White Glove" executive support for high-priority users. Ensure hardware certification across desktop environments and in-office devices (e.g., monitors, docking stations). Lead and manage teams to deliver high-quality software products on a predictable schedule. Coordinate with internal and external partners for optimal se

Summary This position is in the Architect of the Capitol, Senate Office Buildings, Painting Branch. Serves as a skilled journey level Painter-Refinisher and does coating work on furnishings and buildings. This job is open to The public U.S. Citizens, Nationals or those who owe allegiance to the U.S. Clarification from the agency Open to All US Citizens Duties Work schedule may require some occasionally mandatory overtime on holidays AND weekends. The individual selected for this position will: Painting-Refinishing: Performs complex coating work using any of the accepted methods of the trade such as graining, shadowing and shading colors. Matches and mixes colors by eye or with a tinting machine to match historical and faded colors. Applies decorative painting techniques to historical ornate designs. Applies primers or sealers to prepare new surfaces, such as bare wood or metal, for finish coats. Refinishes and/or finishes walnut and mahogany doors, metal doors and cabinets, etc., to ma

Cohere is looking for a Lead Business Analyst to join our team! Experience with the Software Development Lifecycle (SDLC) and software development using agile methodologies such as Scrum, DevOps, SAFe, etc., and experience managing Help Desk and providing training. You will join an advanced program to effectively manage diverse teams and cross functional stakeholders - invent your future and apply today! You'll Bring These Qualifications: Active TS/SCI w/FSP is required. Must be well versed in full systems development life cycle, strategic information planning, and knowledge management practices. Ability to develop, lead and manage an end user facing help desk team. Ability to train and educate new users, staff, and stakeholders. Experience working with and managing expectations of multiple Product Owners. Must be able to identify, communicate, and develop mitigation plans for risks to the program. Demonstrated experience successfully managing disparately located personnel. Demonstrate

Do you have a talent for leading in team settings? Do you get satisfaction from providing solutions for other people? Do you enjoy the challenge of doing something slightly different every day? We are searching for a friendly, professional, and organized person to manage and support our Business Support Team. This team works together in maintaining and improving all the administrative processes that support an efficient, well run, and profitable company. Whether you are delegating administrative responsibilities to the business support team, providing timely data to our senior management, or ensuring office processes are optimized and adhered to, these are all important tasks of making our office run smoothly. Essential Duties and Responsibilities Manage, optimize, and document administrative processes including office operations, shipping, and receiving for the company Train, manage, and support all members of the business support team Collaborate with senior management to develop and

Overview: Empower AI is AI for government. Empower AI gives federal agency leaders the tools to elevate the potential of their workforce with a direct path for meaningful transformation. Headquartered in Reston, Va., Empower AI leverages three decades of experience solving complex challenges in Health, Defense, and Civilian missions. Our proven Empower AI Platform provides a practical, sustainable path for clients to achieve transformation that is true to who they are, what they do, how they work, with the resources they have. The result is a government workforce that is exponentially more creative and productive. For more information, visit www.Empower.ai. Empower AI is proud to be recognized as a 2024 Military Friendly Employer by Viqtory, the publisher of G.I. Jobs. This designation reflects the companys commitment to hiring and supporting active-duty and veteran employees. Responsibilities: As a Service Desk Manager for Empower AI, Inc., you will be responsible for providing centra

Description GxNext is looking for a Help Desk Manager that would be responsible for leading a team of technical support specialists, overseeing the day-to-day operations of a help desk, ensuring timely and effective resolution of user issues by managing workflows, monitoring performance metrics, training staff, and collaborating with other departments to maintain high customer service standards. Job Duties: Manage the ongoing daily operations of the help desk ensuring 24/7 coverage Experience leading and managing II Helpdesk Technicians, including monitoring ticket volume and performance metrics while supporting the team in exceeding expectations Monitor help desk performance metrics, analyze trends in user support requests, and generate reports for management, identifying areas for improvement and implementing strategies to enhance service quality and user satisfaction Experience defining team goals and leading staff to achieve desired results, while being held accountable for team pe

Job Description Job Description Do you have a talent for leading in team settings? Do you get satisfaction from providing solutions for other people? Do you enjoy the challenge of doing something slightly different every day? We are searching for a friendly, professional, and organized person to manage and support our Business Support Team. This team works together in maintaining and improving all the administrative processes that support an efficient, well-run, and profitable company. Whether you are delegating administrative responsibilities to the business support team, providing timely data to our senior management, or ensuring office processes are optimized and adhered to, these are all important tasks of making our office run smoothly. Essential Duties and Responsibilities Manage, optimize, and document administrative processes including office operations, shipping, and receiving for the company Train, manage, and support all members of the business support team Collaborate with

The Arc Central Chesapeake Region (The Arc) supports people with intellectual and developmental disabilities (IDD) to live the lives they choose. Everyone has unique needs, so at The Arc, there’s no one-size-fits-all approach to our supports. As a Support Manager/Family Navigator, you will facilitate Community Supports and family resources for children and youth with IDD to live within their community, focusing on choice and self-determination. You will provide virtual and in-person navigation services to parents of children with disabilities and connect them to community resources, education, and coaching. This role will support children and youth across the region The Arc serves with a focus on a two-generation approach to services. Coordinating person-centered planning activities, ensuring compliance with regulations, and maximizing the child’s participation in the person-centered planning process are essential for this role. This position will also provide education and support to