Service Desk Salary at Thryv Inc BETA

Overview: About MPOWERHealth: For over a decade, MPOWERHealth has supported the independent musculoskeletal physician with best-in-class clinical services, back-office solutions, and advanced technology. We pride ourselves on being a partner that offers foresight to customers. We simplify whats complex, and we help them find a better way. Our best-in-class analytics coupled with industry-leading expertise make MPOWERHealth the company our customers can rely on no matter what lies ahead. Benefits: Multiple medical plan options Health Savings Account with company contributions Dental & vision coverage for you and your dependents 401k with Company match Vacation, sick time & Company paid holidays Company wellbeing program with health insurance incentives Job Summary The Sr. Cloud System Engineer administers, manages and troubleshoots the organization's cloud and on-premises IT Servers, Systems and Network while also serving as an IT Service Desk escalation point. Responsibilities: Essenti

Posting Details Posting Details Posting Number S06337P Position Title Library Assistant IV - Access Services Functional Title Department University Library Dept Salary Range $41,000 Pay Basis Monthly Position Status Regular full-time Location Richardson Position End Date (if temporary) Posting Open Date 04/11/2025 Posting Close Date 04/25/2025 Open Until Filled Yes Desired Start Date 04/28/2025 Job Summary Seeking a dedicated Library Assistant IV to lead departmental training, manage student hiring and onboarding within Access Services, and support the daily operations of our public service desks. The Trainer & Student Coordinator plays a key role in maintaining smooth and effective library services, with primary responsibility for supervising all student workers during their assigned shifts. This position staffs the supervisor desk at designated times and oversees both staff members and student workers stationed at the service desks during those periods. They also serve as the supervi

Description Summary: The Application System Analyst Senior serves as a liaison between system end-users (customers), operational leaders, additional support resources and vendors to design, build and optimize their assigned applications in a timely and high-quality manner. The Systems Analyst Senior will provide application support and optimization. They work closely with the Service Desk to assist in responding to service requests. The Application System Analyst Senior must be able to analyze business issues/requirements and workflows and apply their application knowledge to meet operational and organizational needs. Project implementation responsibilities include collaborating with customers contributing to the analysis, testing, and documentation and implementation of medium to high complexity activities of assigned software. This position must possess sufficient detailed healthcare knowledge and systems expertise to implement medium to high complexity assigned application with mini

Overview: At MB2 Dental, we value providing superior customer service and are committed to the successful operation of our information technology systems. We are seeking a qualified Service Desk Supervisor to ensure current staff is supported and mentored to maintain and elevate our level of service. The Service Desk Supervisor will oversee the day-to-day operations of the Service Desk. This includes supervising a team of support professionals who handle user inquiries, troubleshoot problems, and provide solutions. The Service Desk Supervisor will support and coach team members, helping them develop effective methods for researching and troubleshooting issues. This guidance will be focused at ensuring that the team delivers timely and accurate solutions to end-users. Objectives and Responsibilities Training: An essential part of this position will be to train the team on service desk systems, processes, tools, and procedures. This includes documenting and tracking reported problems, as

Overview: IT Warehouse Technician Carrollton, TX The IT Warehouse Technician is responsible for executing tasks related to the delivery of customer support services, including installation, configuration, troubleshooting, customer assistance, and/or training in response to customer requirements. Primary customers are the Companys operational units. The position also provides mentorship to other service desk team members. The Service Desk Team Lead directly impacts company-wide business operations through efficient delivery of 24x7 customer service support. The position may indirectly impact Companys business objectives when those objectives are dependent upon the consistent performance of the Companys business operations and their use of IT assets. Responsibilities: Manage Hardware Inventory level of all PC Hardware, Monitors, Phones, Printers, and other technical items and peripherals that are needed to support our Retail Stores. Respond, troubleshoot, and document support calls and t

Overview: IT Warehouse Lead Carrollton, TX The IT Warehouse Lead is responsible for executing tasks related to the delivery of customer support services, including installation, configuration, troubleshooting, customer assistance, and/or training in response to customer requirements. Primary customers are the Companys operational units. The position also provides mentorship to other service desk team members. The Service Desk Team Lead directly impacts company-wide business operations through efficient delivery of 24x7 customer service support. The position may indirectly impact Companys business objectives when those objectives are dependent upon the consistent performance of the Companys business operations and their use of IT assets. Responsibilities: Manage and coordinate the daily operations, including shipping and receiving, inventory and asset management, order fulfillment, and returns processing Manage IT Warehouse staff and ensure their tasks are completed in a timely and effi

The Service Desk/Help Desk is a junior-level role responsible for the design and implementation of LAN/WAN, Server and Cloud Services technology. Jr. PEs are required to work closely with our Design Desk (system architect) and deliver technical solutions that meet a client's business requirements, and therefore must be able to communicate effectively across all levels of a corporate structure. Position Functions: Design and implement LAN/WAN and server infrastructure and related peripherals including: ConnectWise Routers | Firewalls | Switches | VPN Virtualization (VMware and Hyper V) Physical and Virtual Host Server Hardware Windows Server and Active Directory RDS/Remote App | Citrix SQL Server VoiP and PBX based telecom Enterprise Storage Solutions including SAN, NAS, and Tiered/Cloud Storage Enterprise Backup and DR Solutions Cloud Services including Azure and O365 Email Services including Premise and Office 365 Wireless Access Technologies Security and compliance technologies Deskt

Description Summary: The Application System Analyst II serves as a liaison between system end-users (customers), operational leaders, additional support resources and vendors to design, build and optimize their assigned applications in a timely and high-quality manner. The Systems Analyst II will provide application support and optimization. They work closely with the Service Desk to assist in responding to service requests. The Application System Analyst II must be able to analyze business issues/requirements and workflows and apply their application knowledge to meet operational and organizational needs. Project implementation responsibilities include collaborating with customers contributing to the analysis, testing, and documentation and implementation of medium to high complexity activities of assigned software. This position must possess sufficient detailed healthcare knowledge and systems expertise to implement medium to high complexity assigned application with minimal guidance