Technical Support Salary at Tinius Olsen Ltd BETA

How much does a Tinius Olsen Ltd Technical Support make?

As of April 2025, the average annual salary for a Technical Support at Tinius Olsen Ltd is $45,375, which translates to approximately $22 per hour. Salaries for Technical Support at Tinius Olsen Ltd typically range from $40,400 to $50,473, reflecting the diverse roles within the company.

It's essential to understand that salaries can vary significantly based on factors such as geographic location, departmental budget, and individual qualifications. Key determinants include years of experience, specific skill sets, educational background, and relevant certifications. For a more tailored salary estimate, consider these variables when evaluating compensation for this role.

DISCLAIMER: The salary range presented here is an estimation that has been derived from our proprietary algorithm. It should be noted that this range does not originate from the company's factual payroll records or survey data.

Tinius Olsen Ltd Overview

Website:
tiniusolsen.com
Size:
100 - 200 Employees
Revenue:
$10M - $50M
Industry:
MFG Durable

Established in 1880, Tinius Olsen is the leading specialist manufacturer and supplier of static tension and/or compression materials testing machines. The company is based out of Horsham, PA.

See similar companies related to Tinius Olsen Ltd

What Skills Does a person Need at Tinius Olsen Ltd?

At Tinius Olsen Ltd, specify the abilities and skills that a person needs in order to carry out the specified job duties. Each competency has five to ten behavioral assertions that can be observed, each with a corresponding performance level (from one to five) that is required for a particular job.

  1. Technical Support: Offering hands-on assistance and solutions to end-users in addressing and troubleshooting technical issues.
  2. Customer Service: Customer service is the provision of service to customers before, during and after a purchase. The perception of success of such interactions is dependent on employees "who can adjust themselves to the personality of the guest". Customer service concerns the priority an organization assigns to customer service relative to components such as product innovation and pricing. In this sense, an organization that values good customer service may spend more money in training employees than the average organization or may proactively interview customers for feedback. From the point of view of an overall sales process engineering effort, customer service plays an important role in an organization's ability to generate income and revenue. From that perspective, customer service should be included as part of an overall approach to systematic improvement. One good customer service experience can change the entire perception a customer holds towards the organization.
  3. Troubleshooting: Troubleshooting is a form of problem solving, often applied to repair failed products or processes on a machine or a system. It is a logical, systematic search for the source of a problem in order to solve it, and make the product or process operational again. Troubleshooting is needed to identify the symptoms. Determining the most likely cause is a process of elimination—eliminating potential causes of a problem. Finally, troubleshooting requires confirmation that the solution restores the product or process to its working state. In general, troubleshooting is the identification or diagnosis of "trouble" in the management flow of a system caused by a failure of some kind. The problem is initially described as symptoms of malfunction, and troubleshooting is the process of determining and remedying the causes of these symptoms. A system can be described in terms of its expected, desired or intended behavior (usually, for artificial systems, its purpose). Events or inputs to the system are expected to generate specific results or outputs. (For example, selecting the "print" option from various computer applications is intended to result in a hardcopy emerging from some specific device). Any unexpected or undesirable behavior is a symptom. Troubleshooting is the process of isolating the specific cause or causes of the symptom. Frequently the symptom is a failure of the product or process to produce any results. (Nothing was printed, for example). Corrective action can then be taken to prevent further failures of a similar kind.
  4. Products and Services: Knowledge of the full array of our organization's products and services including those that are created for internal customers; insight into the differentiating factors that distinguish them from those of competitors.
  5. Customer Support: Customer support is a range of customer services to assist customers in making cost effective and correct use of a product. It includes assistance in planning, installation, training, troubleshooting, maintenance, upgrading, and disposal of a product. Regarding technology products such as mobile phones, televisions, computers, software products or other electronic or mechanical goods, it is termed technical support. Customer support is considered as one of the main data channels for customer satisfaction research and a way to increase customer retention.

Related Jobs

RxSense
Princeton , NJ

RxSense is a leading healthcare technology company delivering innovative solutions for pharmacy benefits and prescription savings. Our enterprise platform brings transparency, flexibility, and efficiency to pharmacy benefit management, helping clients streamline operations and enabling consumers to save on prescriptions. By integrating intelligence across the pharmacy ecosystem, RxSense makes cost-effective healthcare more accessible. Whether for PBMs, pharmacies, or individuals, our solutions help modernize operations, reduce costs, and improve outcomes. RxSense also owns and operates SingleCare, a free prescription savings service that offers consumers access to consistently low prices on prescription drugs. Through its partnerships with the country's largest pharmacies and grocers, including CVS, Walgreens, Walmart, Kroger and Albertsons, SingleCare improves access and adherence to affordable medications and has helped millions of Americans save over $11 billion on their medications


Sponsored
4/28/2025 12:00:00 AM
City of Philadelphia
Philadelphia , PA

Company Description A best-in-class city that attracts best-in-class talent, Philadelphia is an incredible place to build a career. From our thriving arts scene and rich history to our culture of passion and grit, there are countless reasons to love living and working here. With a workforce of over 30,000 people, and more than 1,000 different job categories, the City of Philadelphia offers boundless opportunities to make an impact. As an employer, the City of Philadelphia values inclusion, integrity, innovation, empowerment, and hard work above all else. We offer a vibrant work environment, comprehensive health care and benefits, and the experience you need to grow and excel. If you're interested in working with a passionate team of people who care about the future of Philadelphia, start here. What We Offer: Impact - The work you do here matters to millions. Growth - Philadelphia is growing, why not grow with it? Diversity & Inclusion - Find a career in a place where everyone belongs.


Sponsored
4/27/2025 12:00:00 AM
Underwriters Laboratories - UL, LLC
Allentown , PA

Organize and coordinate assigned client account work in a timely and profitable manner. Collaborate and coordinate with Operations, Support Services, Quality Assurance, Sales, Business Development and other affiliated stakeholders to ensure that clie Client Service, Specialist, Technical Support, Total Rewards, Client, Technology, Business Services


Sponsored
4/27/2025 12:00:00 AM
Cornerstone onDemand
Philadelphia , PA

The Advanced Technical Support Specialist is responsible for providing world-class support experiences to our enterprise customers. This role requires the individual to be trustworthy, collaborative, accountable, respectful, and innovative. They are responsible for resolving the most critical and complex issues with the Cornerstone product. The Specialist will utilize their knowledge, expertise, and exceptional soft skills to understand the customer and interpret their needs to ensure they are achieving maximum value from Cornerstone. **In this role you will** + Respond to customer cases in line with service level objectives. + Identify and resolve issues and proactively perform mitigation assessments to prevent issues from recurring. + Approach each case with a goal of ensuring Cornerstone products are performing at an optimal level by addressing any underlying or additional problems uncovered during each customer engagement. + Research and replicate difficult configuration, compatibi


Sponsored
4/26/2025 12:00:00 AM
Colliers
Philadelphia , PA

Make your next move an expert one. At Colliers it's not our success that sets us apart, it's how we achieve it. Our people are passionate, take ownership and always do what's right for our clients, people and communities. Why Colliers? Our enterprising environment needs your expertise to facilitate Colliers' continued growth as an industry leader. Our nimble, decentralized culture can provide you with a wealth of opportunities to learn about our business and quickly gain experience to accelerate your career. About you We are seeking a Technical Support Specialist to join our Colliers IT Team. This position will be responsible for working alongside the End User Computing and Infrastructure teams with the common goal of supporting the technology needs of dedicated customers and repairing services as quickly as possible for the offices in the Greater Philadelphia area. In this role, you will... Provide desk side support for hands on issues Perform Board-Room presentation setups Replace fa


Sponsored
4/25/2025 12:00:00 AM
Rowan College at Burlington County
Mount Laurel , NJ

Salary: $37,000.00 Annually Location : Mount Laurel, NJ Job Type: Full Time (35 hours) Job Number: 01244 Department: Office of Information Technology Opening Date: 02/14/2025 Description The Technical Support Specialist I is part of the Technology Support Services team (TSS) within the Office of Information Technology (OIT). This role provides support of desktop computing equipment, software, and related technologies. Support includes planning, installation, testing, and administration of computer systems and peripherals within established standards and guidelines. Activities require interaction with application software and operating systems to diagnose and resolve system-related problems. Specific Duties and Responsibilities Assists with the installation, troubleshooting, configuration and ongoing usability of desktop computers and peripheral equipment such as monitors, scanners, printers, etc. Utilizes hard drive imaging solutions to efficiently pre-configure staff and classroom com


Sponsored
4/25/2025 12:00:00 AM
Audacy USA
Philadelphia , PA

Audacy USA is seeking a motivated and talented Helpdesk Specialist/Technical Support Representative to join our team remotely from Philadelphia, PA. This full-time position offers a competitive salary range of $26 to $36 per hour.As a Helpdesk Specialist/Technical Support Representative, you will be responsible for providing exceptional technical support to our internal and external customers. You will troubleshoot technical issues, provide timely resolutions, and ensure customer satisfaction through effective communication and problem-solving skills.**Responsibilities:**- Respond to customer inquiries via phone, email, or chat in a timely manner- Diagnose and resolve technical issues related to hardware, software, and network connectivity- Document all support interactions and resolutions in our ticketing system- Collaborate with other team members to escalate complex issues and provide follow-up support- Stay current on industry trends and technologies to enhance your technical skill


Sponsored
4/25/2025 12:00:00 AM
Audacy
Philadelphia , PA

**Job Title: Chat Support / Live Chat Support Specialist / Customer Service Representative / Technical Support Remote Work from Home****Job Type: Full-time****Location: Remote****Salary: $30.00 to $42.00 per hour****Job Overview:**Are you passionate about providing exceptional customer service and technical support? Are you a great communicator who excels in resolving customer issues efficiently and effectively? Audacy is seeking a Chat Support / Live Chat Support Specialist / Customer Service Representative / Technical Support professional to join our remote team. In this role, you will be responsible for providing top-notch customer service and technical support through chat and live chat channels. **Responsibilities:**- Respond to customer inquiries and issues promptly and professionally via chat and live chat platforms- Provide technical support and troubleshooting assistance for customers experiencing software or hardware issues- Assist customers with account management and billin


Sponsored
4/25/2025 12:00:00 AM

Check more jobs information at Tinius Olsen Ltd

Job Title Average Tinius Olsen Ltd Salary Hourly Rate
2 Regional Manager $120,386 $58
3 Regional Sales Coordinator $120,386 $58
4 Sales Administrator $96,977 $47
5 Senior Sales Executive $274,570 $132
6 Software Technical Support Specialist $81,742 $39
7 Storeroom Assistant $39,738 $19
8 Technical Support Specialist $81,742 $39
9 Accounts Receivable $45,896 $22
10 Corporate Accountant $59,104 $28
11 Customer Service $41,333 $20
12 Engineer $82,962 $40
13 Field Service Tech $46,130 $22

Hourly Pay at Tinius Olsen Ltd

The average hourly pay at Tinius Olsen Ltd for a Technical Support is $22 per hour. The location, department, and job description all have an impact on the typical compensation for Tinius Olsen Ltd positions. The pay range and total remuneration for the job title are shown in the table below. Tinius Olsen Ltd may pay a varying wage for a given position based on experience, talents, and education.
How accurate does $45,375 look to you?

FAQ about Salary and Jobs at Tinius Olsen Ltd

1. How much does Tinius Olsen Ltd pay per hour?
The average hourly pay is $22. The salary for each employee depends on several factors, including the level of experience, work performance, certifications and skills.
2. What is the highest salary at Tinius Olsen Ltd?
According to the data, the highest approximate salary is about $50,473 per year. Salaries are usually determined by comparing other employees’ salaries in similar positions in the same region and industry.
3. What is the lowest pay at Tinius Olsen Ltd?
According to the data, the lowest estimated salary is about $40,400 per year. Pay levels are mainly influenced by market forces, supply and demand, and social structures.
4. What steps can an employee take to increase their salary?
There are various ways to increase the wage. Level of education: An employee may receive a higher salary and get a promotion if they obtain advanced degrees. Experience in management: an employee with supervisory experience can increase the likelihood to earn more.