Support Engineer Salary at Tompkins Industries Inc BETA

A collective energy and ambition. A place where you can make a real difference. We're a company that genuinely cares about our people, our products, our consumers and the environment. Our unique, informal culture champions courage, determination and collaboration. Knowing we have an open and supportive team means each of us has the freedom to take responsibility and ownership. We have a shared passion to work hard, innovate and push boundaries. United by the belief that when we strive for growth, anything is possible. While we might not be the largest company in our industry, we believe we can have the biggest impact because: Together We Have the Power to Win. Onsite - Harrisonville, MO Role Summary The IT Support Engineer is a key individual in supporting end user and systems in one or more specific geographic locations. This individual is responsible for evaluating, classifying, investigating, and resolving problems and providing support related to IT client and system issues with ha

Required Skills: Deskside Management, Touch Support, Local IT, Imaging, O365 Support, Investigate and troubleshoot software and desktop issues. Provided all desktop, laptop, printer, and proprietary software support and administrative functions to support desktop user issues. Remote support & troubleshooting of end user issues Windows OS, MacBook support Zscaler troubleshooting

The Technical Support Analyst is responsible for verifying and confirming client-facing application technical issues for escalation. Responsibilities include testing, validating, and resolving issues as appropriate through SQL, databases, and development tools. We invite you to apply today and join us in shaping the future of healthcare! Key Responsibilities: Review, troubleshoot, and document escalated application technical issues. Assist engineering and quality assurance teams to identify, debug, test, and resolve client-facing application issues. Document Salesforce cases to accurately reflect complete investigation steps taken with resulting outcomes, next steps, and resolutions while including details of all client communications. Escalate and document unresolved issues as required and maintain ownership of issue through resolution. Ensure required response time and resolution times are met. Perform other job duties as assigned. Required Qualifications: Bachelor's Degree or equiva

A client of Insight Global is looking for a Technical Support Specialist to join the team. This candidate will play a critical role in supporting the clients needs and will be assisting with deploying new laptops and desktops to the field. They will work closely with the local office management, attorneys, lawyers, and executives to ensure they are transferring over necessary documents from their current machine to their new computer. Compensation: $27/hr to $30/hr Exact compensation may vary based on several factors, including skills, experience, and education. Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law. We are a company committed to creating diverse and inclusive environments where peo

TITLE: Technical Support Specialist ASSIGNED TO: Administration REPORTS TO: Systems Administrator POSITION SUMMARY: Under the general direction of the Systems Administrator, the Technical Support Specialist provides basic installation service for clients, responds and resolves basic client inquiries, configures and manages related systems software and applications, and engages in the day-to-day technical assistance, support and training of end users. DESCRIPTION OF DUTIES: Troubleshoot system and network problems, including diagnosing and resolving technical hardware and software issues involving internet connectivity, Immix, YourSix and more. Place service and support calls with vendors and coordinate repairs as needed. Internal and external client support ticket response in person and via phone and email Build, adjust and remove client accounts in Immix Provide installation and ongoing service for monitoring equipment on client premises Replace hardware parts as required. Train neces

The Advanced Technical Support Specialist is responsible for providing world-class support experiences to our enterprise customers. This role requires the individual to be trustworthy, collaborative, accountable, respectful, and innovative. They are responsible for resolving the most critical and complex issues with the Cornerstone product. The Specialist will utilize their knowledge, expertise, and exceptional soft skills to understand the customer and interpret their needs to ensure they are achieving maximum value from Cornerstone. **In this role you will** + Respond to customer cases in line with service level objectives. + Identify and resolve issues and proactively perform mitigation assessments to prevent issues from recurring. + Approach each case with a goal of ensuring Cornerstone products are performing at an optimal level by addressing any underlying or additional problems uncovered during each customer engagement. + Research and replicate difficult configuration, compatibi

Job Type Full-time, Part-time Description Are you someone who finds joy in exploring the inner workings of computers, streaming devices, game consoles, and mobile devices? Is your natural curiosity piqued by all things technical? If so, we have an exciting opportunity tailored just for you. Whether you possess prior experience or are eager to embark on a journey into the realm of IT, we are seeking passionate individuals with a knack for creative problem-solving and a genuine fascination with technology to join our dynamic 24/7 Technical Support team. At our company, we are dedicated to equipping you with the necessary tools for success and fostering your growth within our organization. Your journey with us begins with comprehensive paid training, designed to impart a deep understanding of our fiber networks and internet-related concepts. As a Technical Support Representative, you will thrive in a bustling 24/7 call center environment, catering to the needs of subscribers to some of th

Overview: Full Potential Solutions (FPS) is a performance-based analytically driven omnichannel solutions organization with operations in Kansas City, MO, Chennai, India, Bogota, Colombia, and Manila, Philippines that puts culture and employees first. We are a rapidly growing global company, employing the best people, processes, and proprietary technology to deliver groundbreaking solutions for our clients and fulfilling careers for our employees. We invest in our people and put culture first because we believe that happy, fulfilled teams deliver breakthrough results. FPS offers a competitive suite of benefits for our employees, including a lucrative compensation program, medical, dental and vision benefits, and the opportunity for high-potential career growth with a fast-growing company. Our Core Values: Integrity - Do whats right for everyone: clients, shareholders, partners & colleagues, TEAM is more important than self, and create an atmosphere of mutual respect Excellence - Delive