Supervisor, Customer Support Salary at Transworks BETA

How much does a Transworks Supervisor, Customer Support make?

As of March 2025, the average annual salary for a Supervisor, Customer Support at Transworks is $64,221, which translates to approximately $31 per hour. Salaries for Supervisor, Customer Support at Transworks typically range from $57,013 to $72,314, reflecting the diverse roles within the company.

It's essential to understand that salaries can vary significantly based on factors such as geographic location, departmental budget, and individual qualifications. Key determinants include years of experience, specific skill sets, educational background, and relevant certifications. For a more tailored salary estimate, consider these variables when evaluating compensation for this role.

DISCLAIMER: The salary range presented here is an estimation that has been derived from our proprietary algorithm. It should be noted that this range does not originate from the company's factual payroll records or survey data.

TransWorks Overview

Website:
transworksplus.com
Size:
100 - 200 Employees
Revenue:
$10M - $50M
Industry:
Software & Networking

TransWorks is a subsidiary of Norfolk Southern Corporation and provides comprehensive transportation management systems, business process automation tools, and financial management solutions that enhance and automate transportation and financial processes. In other words, theyare a bunch of fun-loving tech folks who have a passion for transportation. Every day they get to work on awesome new ways to innovate our software, giving their partners a real advantage over their competitors. Their software solutions continue to become more intuitive each year, and they aren't going to stop any time soon. They all come from different backgrounds - some of us spent their childhoods with engineer hats and toy trains, some of us grew up mastering every video game available. But the one thing that connects us all is the deep appreciation and understanding of today's technology. They are always looking for the best and the brightest individuals to join the crew, whether you're a seasoned professional or just getting started in your career.

See similar companies related to Transworks

What Skills Does a person Need at Transworks?

At Transworks, specify the abilities and skills that a person needs in order to carry out the specified job duties. Each competency has five to ten behavioral assertions that can be observed, each with a corresponding performance level (from one to five) that is required for a particular job.

  1. Customer Service: Customer service is the provision of service to customers before, during and after a purchase. The perception of success of such interactions is dependent on employees "who can adjust themselves to the personality of the guest". Customer service concerns the priority an organization assigns to customer service relative to components such as product innovation and pricing. In this sense, an organization that values good customer service may spend more money in training employees than the average organization or may proactively interview customers for feedback. From the point of view of an overall sales process engineering effort, customer service plays an important role in an organization's ability to generate income and revenue. From that perspective, customer service should be included as part of an overall approach to systematic improvement. One good customer service experience can change the entire perception a customer holds towards the organization.
  2. Scheduling: Scheduling is the process of arranging, controlling and optimizing work and workloads in a production process or manufacturing process.
  3. Problem Solving: Analyzing and identifying the root cause of problems and applying critical thinking skills to solve problems.
  4. Call center: A call centre or call center is a managed capability that can be centralised or remote that is used for receiving or transmitting a large volume of enquiries by telephone.
  5. Products and Services: Knowledge of the full array of our organization's products and services including those that are created for internal customers; insight into the differentiating factors that distinguish them from those of competitors.

Related Jobs

Ryder System
Fort Wayne , IN

Job Seekers can review the Job Applicant Privacy Policy by clicking here (http://ryder.com/job-applicant-privacy-policy) . Job Description : BUILD ON YOUR CAREER WITH A COMPANY THAT HAS A FUTURE At Ryder, our most important competitive advantage is our people. CULTURE- INTEGRITY- FAMILY . As an Operations Manager, you’ll be part of a fast-paced team, driven to succeed and empowered to develop your operations & managerial career. This is an essential industry and we’ve been in the game since 1933! Position Summary The “ Ops Manager ” manages the operations and personnel for locations with approximately 400 truck units. Roles including Operations Supervisors, Technicians-In-Charge, and/or Customer Service Coordinators, as well as Technicians, Service Employees and/or a Parts Responsible Person report to you and are there to support the needs of the assigned location. The Ops Manager must be able to accomplish results through direct involvement and limited delegation of work and responsib


Sponsored
3/4/2025 12:00:00 AM
Sunrise Communities
Fort Wayne , IN

Job Description Job Description Why Work With Us? At Sunrise Communities, we are more than just housing providers—we create welcoming, affordable communities for families to call home. If you're looking for a rewarding career where you can make a real impact while being part of a supportive and growth-focused team, this is the opportunity for you! What We Offer: Competitive Pay 80 Hours of PTO after 90 Days 401(k) with Company Match Medical, Dental, and Vision Insurance Opportunities for Growth & Career Advancement What You'll Do: Oversee and manage daily operations of the community Assist prospective residents and educate them about available housing options Handle rent collection and ensure timely payments Address and resolve resident concerns with excellent customer service Coordinate maintenance and repairs, ensuring a well-maintained community Train, supervise, and support on-site staff Enforce community rules and regulations to maintain a positive living environment What We’re Lo


Sponsored
3/4/2025 12:00:00 AM
CX Institutional LLC
Auburn , IN

Job Description Job Description Purpose: Client Service Associates (CSA) support the Wealth Advisor by building relationships with each client to deliver a Raving Fan experience. CSA’s will manage and maintain accurate client accounts at the custodian, process fund transactions, and support clients with online systems. They will handle client inquiries, prepare and review documentation, and provide support to the advisory team with tasks such as document preparation, administration and scheduling Goal Review and Risk Audit meetings, client fund transactions, and fielding incoming calls. The Client Service Associate will also assist in issue and discrepancy resolution, ensuring compliance with regulatory requirements, and staying informed of industry best practices to promote operational efficiency and deliver a client experience above and beyond expectations. **The Client Service Associate may have unique tasks associated with the corresponding client service level: Financial Guidance,


Sponsored
3/4/2025 12:00:00 AM
Kelly Box and Packaging
Fort Wayne , IN

Job description About Us As a trusted leader in corrugated manufacturing, we pride ourselves on combining innovation with time-tested craftsmanship to deliver solutions that consistently exceed our customers’ expectations. From concept to creation, every product that leaves our facility is a testament to our commitment to precision, reliability, and care. What truly sets us apart isn’t just what we make, it’s how we do it. We’re a people-first organization, rooted in values like integrity, teamwork, and a passion for continuous improvement. Our dedicated team thrives on solving challenges and creating exceptional experiences for our customers. Joining us means becoming part of a family that values your contributions, invests in your growth, and celebrates success together. We don’t just build products, we build trust, relationships, and a legacy of excellence that our customers rely on every day. About the Role We’re looking for a Customer Service Representative to deliver exceptional


Sponsored
3/4/2025 12:00:00 AM
Elevate Energy Team
Fort Wayne , IN

Job Description Job Description Our team values our partnered clients and share their vision of growth. Our success in creating these long-lasting promising business relationships is due to our dedicated Client Relations and Customer Service Team. Their determined efforts in providing our clients with excellent customer service has overall improved the quality of our client relations. With our client’s upcoming expansion, we are looking to extend our Client Relations and Customer Service Team. If you are team-spirited, share a passion in cultivating relationships, and have a desire to assist others, then the Client Relations Associate role was made for you! Responsibilities of a Client Relations Associate: Establish and maintain long-lasting business and client relationships Identify, troubleshoot, and provide clients resolutions to their issues and concerns Maintain open communication between our clients, their consumers, and our Client Relations Associate Team Utilize product knowled


Sponsored
3/3/2025 12:00:00 AM
Vestia Personal Wealth Advisors
Fort Wayne , IN

Job Description Job Description Are you a detail-oriented problem solver with a passion for delivering exceptional client experiences? If you enjoy collaboration, value innovation, and love helping others, we’d love to meet you! Vestia Personal Wealth Advisors is a rapidly growing financial planning firm with primary locations in Nashville, TN, Fort Wayne, IN, and several team members in other locations across the country. Our Client Service Administrators love managing details and play a pivotal role in ensuring our physician clients receive top-notch support. Job Summary: The Client Service Administrator (CSA) supports a team of financial advisors in multiple facets of client engagement and serves as a primary point of contact for clients on a day-to-day basis. Usual hours are 40 hours per week during normal business hours (we do allow for flex time and some remote work with supervisor approval). From time to time, this position may require time outside of standard hours to accommoda


Sponsored
3/3/2025 12:00:00 AM
Mr. Electric
Fort Wayne , IN

Established in 1994, Mr. Electric is a global franchise organization providing electrical installation and repair services. Mr. Electric franchisees provide these services to both residential and commercial customers. At almost 200 locations worldwide, each location is independently owned and operated. Our team of qualified experts lives our code of values of Respect, Integrity, and Customer Focus while having fun in the process! As an Electrician, you are a key member of the team and coordinate the installation, repair, and service of electric and electronic components. Exemplifying our code of values, you show respect and courtesy to all customers and employees. This position is right for you if you are a licensed electrician, devoted to your craft. You are focused, responsible, self-motivated and have a knack for troubleshooting. You are driven to provide the highest level of customer service and earn the trust of your clients. Specific Responsibilities: Install, maintain, and repai


Sponsored
3/2/2025 12:00:00 AM
Carrier
Fort Wayne , IN

**Country:** United States of America **Location:** CAI19: UTEC-Huntington, IN 111 E Wayne St Suite 800, Fort Wayne, IN, 46802 USA Carrier is the leading global provider of healthy, safe and sustainable building and cold chain solutions with a world-class, diverse workforce with business segments covering HVAC, refrigeration, and fire and security. We make modern life possible by delivering safer, smarter and more sustainable services that make a difference to people and our planet while revolutionizing industry trends. This is why we come to work every day. Join us and we can make a difference together. Carrier Controls designs develop and manufacturers control solutions for the HVAC, refrigeration, and related markets globally. The Customer Success Manager will be responsible for maintaining and growing all facets of the customer relationship to drive world-class customer satisfaction within the HVAC commercial business segment. They will promote Carrier Controls' capability to incre


Sponsored
3/1/2025 12:00:00 AM

Check more jobs information at Transworks

Job Title Average Transworks Salary Hourly Rate
2 IT Developer $104,786 $50
3 Management Consultant $84,689 $41
4 Manager - Build $39,165 $19
5 Quality Specialist $87,692 $42
6 Senior Database Administrator $108,276 $52
7 Senior Manager $114,069 $55
8 Technician $73,645 $35
9 Telecommunications Designer $81,908 $39
10 Customer Service Specialist $36,956 $18
11 Customer Support Specialist $43,093 $21
12 Designer $51,035 $25
13 DevOps Software Engineer $103,881 $50

Hourly Pay at Transworks

The average hourly pay at Transworks for a Supervisor, Customer Support is $31 per hour. The location, department, and job description all have an impact on the typical compensation for Transworks positions. The pay range and total remuneration for the job title are shown in the table below. Transworks may pay a varying wage for a given position based on experience, talents, and education.
How accurate does $64,221 look to you?

FAQ about Salary and Jobs at Transworks

1. How much does Transworks pay per hour?
The average hourly pay is $31. The salary for each employee depends on several factors, including the level of experience, work performance, certifications and skills.
2. What is the highest salary at Transworks?
According to the data, the highest approximate salary is about $72,314 per year. Salaries are usually determined by comparing other employees’ salaries in similar positions in the same region and industry.
3. What is the lowest pay at Transworks?
According to the data, the lowest estimated salary is about $57,013 per year. Pay levels are mainly influenced by market forces, supply and demand, and social structures.
4. What steps can an employee take to increase their salary?
There are various ways to increase the wage. Level of education: An employee may receive a higher salary and get a promotion if they obtain advanced degrees. Experience in management: an employee with supervisory experience can increase the likelihood to earn more.