Support Engineer Salary at Trutechnology BETA

Who will you be working with? The Operations Support Engineer is responsible for various inquiries, resolving product configuration and application issues for Wabtec TCOS (Train Control Operating System) products using a mix of technical troubleshooting and customer service skills. Our customers include engineers, developers, integrators, and end users. This is an on-site position from our customer Brightline’s operations center in Jacksonville, Florida. How will you make a difference? Ensure customer success by fostering a balanced relationship that benefits Wabtec and the customer to produce the highest customer support and satisfaction. Manage and deliver solutions for Incidents and service requests that meet or exceed Customer Service Level Agreements (SLAs) and Wabtec Operational Level Agreements (OLAs) What do we want to know about you? You must have: 4 years of experience in a phone, e-service and onsite IT support services environment required. 3 years customer-facing experienc

Willdan Performance Engineering, a division of Willdan Group Inc, inspires and empowers communities by creating transformational environments. Our clients include school districts; universities; city, county, and state governments; private enterprises; and healthcare facilities. Our dynamic and inclusive culture embodies the following values: We drive change We think long-term We are courageous experts delivering ambitious solutions Personal growth drives organizational growth; Organizational growth drives personal growth We succeed when we are accountable as a team We cultivate diverse, equitable, and inclusive teams committed to serving our communities We are looking for an eager and energetic Project Development Engineer II that is passionate about the energy and sustainability industry. This individual will be a part of a dynamic team, delivering creative facility and energy solutions to our clients. The selected candidate will become a part of a growing organization that is invest

**We believe in the power and joy of learning** At Cengage Group, our employees have a direct impact in helping students around the world discover the power and joy of learning. We are bonded by our shared purpose driving innovation that helps millions of learners improve their lives and achieve their dreams through education. **Our culture values diversity, engagement, and discovery** Our business is driven by our strong culture, and we know that creating an inclusive and diverse workplace is absolutely essential to the success of our company and our learners, as well as our individual well-being. We recognize the value of diverse perspectives in everything we do, and strive to ensure employees of all levels and backgrounds feel empowered to voice their ideas and bring their authentic selves to work. We achieve these priorities through inclusive programs, benefits, and initiatives that are integrated into the fabric of how we work every day. To learn more, please see https://www.cenga

POSITION OVERVIEW: MCI is a leading Business Process Outsourcing (BPO) company that specializes in delivering tailored solutions to meet the diverse needs of our clients. With a commitment to excellence and a focus on innovation, we have established ourselves as a trusted partner in the industry. We are looking for Customer Service Representatives to support inbound customer service. In this role, you will handle inbound inquiries, troubleshoot customer disputes, process payments, and assist callers with process-related inquiries professionally. This is an entry-level, on-site position located at our Orange Park ValorVIP (MCI Company) office. Compensation is commensurate with experience and while prior contact center experience isnt required, experience in customer service, tech support, inside sales, or back-office support is a plus. Training is paid and the position offers multiple advancement opportunities, incentives, and full benefits. Candidates should be highly reliable, have gr

IntePros is seeking a dynamic and technically adept Technical Support Specialist to join our team in Jacksonville, NC. Reporting directly to the Senior Manager of IT Service and Support for the Americas, this role is ideal for professionals passionate about delivering exceptional desktop support in a fast-paced manufacturing environment. As a key member of the IT support team, you will provide direct assistance to end-users across engineering, production, and office teams, ensuring their technology needs are met seamlessly. Your expertise will play a pivotal role in maintaining the productivity of our manufacturing operations. Key Responsibilities: Install, configure, test, and troubleshoot PC hardware, peripherals, and software applications for MSA associates. Support Microsoft Windows 11/10 and Microsoft Office applications in a corporate environment; provide iOS device support (iPads, iPhones, and Mac PCs). Assist with LAN, wireless networks, and TCP/IP protocols. Provide support an

The Advanced Technical Support Specialist is responsible for providing world-class support experiences to our enterprise customers. This role requires the individual to be trustworthy, collaborative, accountable, respectful, and innovative. They are responsible for resolving the most critical and complex issues with the Cornerstone product. The Specialist will utilize their knowledge, expertise, and exceptional soft skills to understand the customer and interpret their needs to ensure they are achieving maximum value from Cornerstone. **In this role you will** + Respond to customer cases in line with service level objectives. + Identify and resolve issues and proactively perform mitigation assessments to prevent issues from recurring. + Approach each case with a goal of ensuring Cornerstone products are performing at an optimal level by addressing any underlying or additional problems uncovered during each customer engagement. + Research and replicate difficult configuration, compatibi

The Internet is now the heartbeat of our home, but too often internet service is frustrating and unreliable. IQ Fiber was created to offer 100% fiber-optic fast internet, transparent pricing, and attentive customer service to deliver a Smarter internet experience. As part of the rapidly growing IQ Fiber team, your contributions will directly affect our success. Your work matters here. We're looking for energetic, collaborative, and customer-focused talent with the ability to proactively move our business forward. In return, you'll find a place where your voice matters. You'll find a team who works hard and has fun. And, if you're like us, you'll know you made a Smarter career choice. Position Summary: This is an in-office position located in Jacksonville, FL. Local candidates only, please. The Customer Technical Support Representative provides technical support to our customers regarding their IQ Fiber internet service. In this role you will be troubleshooting customer internet connect

**Overview:** **Actalent has an immediate opening for a Business Operations Associate at our Corporate Office in Jacksonville, FL.** **Compensation** Hourly: $20. 19 Bonus potential: up to $1000 per quarter Benefits: Medical, dental, vision, prescription, 401(k), PTO (20 days), employee discounts, tuition reimbursement program, profit sharing, etc. **Schedule** Full Time | Permanent Monday - Friday | 8:00 AM - 5:00 PM Hybrid | 4 days in office - 1 day remote **Job Description** The Business Operations Associate (BOA) is responsible for ensuring the highest level of customer service to external customers as well as corporate and field office employees. The BOA is proficient in the management of customer accounts; this includes project reporting, funding reporting and collection of customer accounts receivable along with the maintenance of the projects & managing the inflow from T&E through OASIS to PSPC. Qualities include: building customer relationships, conflict resolution, profession