Medical Call Center Specialist Salary at Union Medical Group BETA

Responsibilities: Contact Center Quality Team Support - Administrative Clerk •Work on data collection projects, which may include continuous improvement assignments, data extraction, and compiling, monitoring, evaluating and reporting performance metrics supporting customer service targets. •Assist with daily, weekly and monthly After Call Survey and Call Monitoring reporting •Help maintain call Quality process that includes gathering data; produce various reports and performance measures to improve overall Customer Experience. •Leverage NICE system reporting and call recording tools to optimize call center operations, employee performance and quality. Requirements: •1-2 years professional work experience •Analytical aptitude; Call Center experience preferred. •Well-organized and strong communication skills •Proficient in Microsoft Word, Excel and Outlook •High School Graduate (College education preferred) Experience Levels: •Intermediate: Typically has up to approximately 4 years of e

About Us: CarePoint Health is one of New Jerseys leading health care systems comprised of three long-standing and highly-regarded hospitals Christ Hospital in Jersey City, Hoboken University Medical Center and Bayonne Medical Center. CarePoint united three area hospitals to provide 360-degree-coordinated care by integrating the medical facilities and physician networks associated with these institutions. With over 3,500 employees, CarePoint is the largest private employer in Hudson County, New Jersey and each year provides care to over 300,000 individuals. CarePoint prides itself on its patient-focused approach to care delivery, with an emphasis on preventative medicine, health education, and disease management. Leveraging its vast network of physicians and healthcare experts, CarePoint is quickly becoming recognized as a leader in the broader healthcare landscape as it pioneers creative solutions to address urgent population health need What You'll Be Doing: The Front Desk Coordinator

Job Description Job Description We are seeking an Administrative Specialist to join our team! You will perform clerical and administrative functions in order to: drive company success, bring positive light on the Provision brand image, and provide top customer service to establish Provision Eyecare as the premier, full-service destination for high quality eye care. No prior experience in the eye care industry is required. You should be a very reliable and organized team player to be the point of reference for all queries, requests or issues and be an integral part of the company’s flow of operations. The ideal candidate would be proactive in professional development to advance in our company. The Admin Specialist performs clerical functions for patient billing, including verification of insurance information and resolution of problems to ensure a clean billing process. Follows up on accounts that require further evaluation. Works with others in a team environment, provide support in or

Job Description THE SELECTED CANDIDATE WILL BE OFFERED A SALARY BETWEEN $60,889.00 $70,022.00. The Administration for Childrens Services (ACS) protects and promotes the safety and well-being of children and families through child welfare and juvenile justice services and community supports. ACS manages community-based supports and foster care services and provides subsidized childcare vouchers. ACS child protection staff respond to allegations of child maltreatment. In juvenile justice, ACS oversees detention, placement, and programs for youth in the community. ACS' Nicholas Scoppetta Childrens Center (NSCC) is a 24-hour shift-based operation providing services for New York Citys highly vulnerable population of abused and/or neglected children who have been removed from their parents/caregivers. On average, the Childrens Center serves approximately 2,500 unique children entering or re-entering the foster care system as they await transition to return home, stay with kin, or placement i

Job Description THE SELECTED CANDIDATE WILL BE OFFERED A SALARY BETWEEN $ 38,712 - $42,092. The Administration for Childrens Services (ACS) protects and promotes the safety and well-being of children and families through child welfare and juvenile justice services and community supports. ACS manages community-based supports and foster care services, and provides subsidized child care vouchers. ACS child protection staff respond to allegations of child maltreatment. In juvenile justice, ACS oversees detention, placement and programs for youth in the community. ACS Division of Child and Family Well-being (CFWB) designs and executes strategies to support caregivers, children, and communities, so they can thrive and enjoy self-determination. A critical piece of CFWBs portfolio is the operation of the Citys subsidized child care voucher system -- one of the largest child care assistance programs in the country. ACS provides vouchers to tens of thousands of low-income and child welfare-invol

PEER COORDINATOR QUEENS SUPERVISED RELEASE PROGRAM CJA's work seeks to reduce jail overcrowding and unnecessary detention in New York City. Are you a certified Peer Specialist interested in assisting program participants in your community? Are you interested in helping us implement a more person-centered, recovery-oriented, trauma-informed approach? Would you like to help change how arrested individuals view the criminal justice system? Join our team of multi-disciplined professionals! About CJA CJA is New York City's primary pretrial service agency, providing services and solutions to reduce jail overcrowding and unnecessary detention in New York City. A non-profit agency funded through the Mayor's Office of Criminal Justice, CJA is uniquely positioned to provide the City's Criminal Justice leaders, policymakers, and stakeholders with information, technical expertise, and research about people arrested within the 5 boroughs of NYC. We are committed to being active partners in criminal

THE ORGANIZATION The Center for Justice Innovation is a community justice organization that centers safety and racial justice. Since our founding in 1996, the Center has partnered with community members, courts, and the people most impacted to create stronger, healthier, more just communities. Our decades of experience in courts and communities, coupled with our field-leading research and practitioner expertise, help us drive justice nationwide in innovative, powerful, and durable ways. For more information on how and where we work, please visit www.innovatingjustice.org. The Center is a 900-employee, $100 million nonprofit that accomplishes its vision through three pillars of work: creating and scaling operating programs to test new ideas and solve problems, performing original research to determine what works (and what doesn't), and providing expert assistance and policy guidance to justice reformers around the world. Operating Programs The Center's operating programs, including the

Job Type Full-time Description Founded in 1866, The Floating Hospital (TFH), is one of the last remaining charity hospitals in New York City. Our commitment is the same as it was more than 150 years ago: unrestricted healthcare to all who walk through our doors, regardless of immigration and insurance status, or the ability to pay. The Floating Hospital welcomes individuals of all ages, from infants, school age children (5+), youth and adults. TFH is a Federally Qualified Health Center and the largest provider to homeless families living in family shelters and domestic violence safe houses throughout all five boroughs. Essential Functions : •Maintain ongoing scheduling of referral appointments; tracking and appropriate documentation on referrals to promote staff awareness of the referral process •Assemble information concerning patient's clinical background and referral needs as per referral guidelines; provide appropriate information to supervisor and referring providers •Remind patie