Help Desk Technician Salary at Virus-Free BETA

Help Desk Technician H/F Permanent contract In an international company, one of the world's leading hedge funds, you will be attached to the head of the IT department in CT. You will integrate OneDesk - the Help Desk Group oriented - by guaranteeing the availability and quality of support for internal users. In line with the company's Group strategy, you will ensure the prevention and resolution of functional and technical problems while respecting the requirements in terms of quality, resolution time and reporting defined within the head office IT department. MISSIONS AND ACTIVITIES •Aligned with Helpdesk Manager to ensure consistent standards of service, processes and procedures across all locations •Owner of the Incident, Request, Problem and Escalation processes •As owner of the Problem process, responsible for coordination of resolving parties, effective communication to stakeholders and post event review •Champion Service and Support in Projects, developing a strong understanding

About the Job Do you want to work for a global leader in secure information management and technology solutions? Are you interested in helping top-tier businesses—investment banks, law firms, and major corporations—manage critical transactions and high-stakes projects with cutting-edge technology? If you thrive in a fast-paced, client-focused environment, this role is for you. We specialize in providing secure platforms that enable businesses to share and collaborate on sensitive information with confidence. Our technology powers complex financial and legal processes, ensuring seamless execution for some of the world’s most important deals. As part of our team, you’ll play a key role in supporting clients across industries where security, speed, and accuracy matter. What We’re Looking For We’re looking for proactive individuals who take ownership of their work, communicate effectively, and thrive under pressure. No prior experience in this industry? No problem—we provide full training

About the Job Do you want to work for a global leader in secure information management and technology solutions? Are you interested in helping top-tier businesses—investment banks, law firms, and major corporations—manage critical transactions and high-stakes projects with cutting-edge technology? If you thrive in a fast-paced, client-focused environment, this role is for you. We specialize in providing secure platforms that enable businesses to share and collaborate on sensitive information with confidence. Our technology powers complex financial and legal processes, ensuring seamless execution for some of the world’s most important deals. As part of our team, you’ll play a key role in supporting clients across industries where security, speed, and accuracy matter. What We’re Looking For We’re looking for proactive individuals who take ownership of their work, communicate effectively, and thrive under pressure. No prior experience in this industry? No problem—we provide full training

We are seeking a skilled and customer-focused Helpdesk Technician to provide technical assistance and support for incoming queries and issues related to computer systems, software, and hardware. As part of an aerospace company committed to excellence, this role supports mission-critical operations, ensuring all employees can perform their jobs with minimal technical disruption. The ideal candidate is proactive, detail-oriented, and comfortable working in a high-security and compliance-driven environment. Job Function: Key Responsibilities: Provide first-level technical support for internal users via phone, email, or in-person. Troubleshoot and resolve issues with Windows OS, Microsoft Office Suite, printers, mobile devices, and in-house applications. Set up and maintain user accounts, permissions, and passwords in Active Directory and other enterprise systems. Document support issues and resolutions using a ticketing system (e.g., ServiceNow, Jira, or similar). Escalate complex issues

Job Description The New York City Department of Youth and Community Development (DYCD) invests in a network of community-based organizations and programs to alleviate the effects of poverty and to provide opportunities for New Yorkers and communities to flourish. Monitor and Manage Service Now Help Desk tickets and E-mails in a timely manner. Provide Helpdesk/desktop support for hardware and software computer systems and peripherals. Support and set up audio/visual equipment, computers, and Laptops in several conference rooms, training rooms and Auditorium. Assist with IMAC's (Installs, Moves, Adds, & Changes) with the computer systems and peripherals for all DYCD staff at the 2 Lafayette St. and 123 William St. locations. Monitor, Update, and complete Service Now Service Desk Tickets submitted by the DYCD staff. Provide Remote Desktop and Laptop support for DYCD staff participating in the Hybrid Work from Home Program. Qualifications For Assignment Level I: Matriculation at an accredi

Job Description Job Description The Warehouse Operations Manager plays a pivotal role in driving efficiency and transformation across multiple warehouse locations in the U.S. This position is ideal for a leader who has experience transitioning operations from manual to automated processes and is passionate about continuous improvement. The role requires building and maintaining strong relationships with local vendors to ensure seamless property and equipment maintenance, as well as managing approvals for repairs and unexpected expenses. Additionally, the Warehouse Operations Manager serves as a key liaison between regulatory compliance and warehouse operations, ensuring clear communication and meticulous record-keeping across all sites. This includes compliance with FDA regulations, Good Distribution Practices (GDP), and company policies. As the company evolves, this role will actively contribute to optimizing workflows, implementing new technologies, and fostering a culture of operati

**Support Associate III** **Category:** Administration **Main location:** United States, New York, New York **Position ID:** J0724-1802 **Employment Type:** Full Time **Position Description:** CGI Federal is looking for experienced Support Associates to support the New York Passport Agency. The ideal candidates should possess excellent communication skills, have experience in working with customers in a front facing capacity, and have the ability to work as a team in a fast-paced environment. This position is located in our 3 Lear Jet Lane, Albany, NY, 12110 office with work performed at client site in 376 Hudson St., 10th Floor, New York, NY 10014-3621. Your future duties and responsibilities: Operate various equipment for high-speed scanning, mail out, and metering of mail. Prepare and mail envelopes with correct passport and corresponding supporting documents. Box and archive files for storage purposes. Interface with passport applicants at Agency/Center Information and Will-Call co

Support Associate III Category: Administration Main location: United States, New York, New York Position ID:J0724-1802 Employment Type: Full Time Position Description: CGI Federal is looking for experienced Support Associates to support the New York Passport Agency. The ideal candidates should possess excellent communication skills, have experience in working with customers in a front facing capacity, and have the ability to work as a team in a fast-paced environment. This position is located in our 3 Lear Jet Lane, Albany, NY, 12110 office with work performed at client site in 376 Hudson St., 10th Floor, New York, NY 10014-3621. Your future duties and responsibilities: •Operate various equipment for high-speed scanning, mail out, and metering of mail. •Prepare and mail envelopes with correct passport and corresponding supporting documents. •Box and archive files for storage purposes. •Interface with passport applicants at Agency/Center Information and Will-Call counters: o At the Info