Tech Support Salary at Wicresoft BETA

Manual inventory tracking is slow, prone to mistakes, and mind-numbingly tedious. This tech start up is on a mission to revolutionize supply chains in retail, food service, logistics, and grocery. Leveraging the power of AI, computer vision, and augmented reality, they enable automated inventory counts. Their technology instantly tallies inventory items with the scan of a smartphone or tablet. As a Customer Support Specialist, you will provide world-class support to their customers, ensuring fast and effective resolutions to technical issues and product inquiries. This role will be part of our 24x7 support operations, covering various shifts to ensure uninterrupted service. As a frontline support representative, you will handle incoming customer issues, troubleshoot technical problems, and ensure proper ticket handling and resolution. You will be accountable for key performance standards, including response time, resolution time, ticket accuracy, customer satisfaction, and contact qual

Job Description Job Description Are you looking for a long term stable career? Are you looking for opportunities for advancement? Want to work in an industry-leading company where hard work pays off? Our company is established on the concept of community, innovation, and exceeding our customer's expectations. We want our Client Support Representatives to come to work and love what they do, just as we do. We take immense pride in cultivating a company culture that focuses on growth, mentorship, and most importantly fun! Our ideal candidate is: A motivated self-starter A fast learner A go-getter A big thinker A team player Our Client Support Representatives are able to deliver superior high-quality work due to their unparalleled energy, enthusiasm, and detail-oriented nature. As a Client Support Representative, you will be the face of our brand and strive to build a remarkable experience while assisting our clients. With a killer attitude, unmatched ambition, and a strong student mentali

Job Description Job Description Objective The Bilingual (Spanish/English) Customer Experience Specialist provides excellent customer experience for potential and existing customers. Identifies opportunities to cross sell and coordinates with sales specialists for follow-up. Assists the agency owner with attaining agency service goals. Customer Service Provides personalized, professional customer service experiences through building trust and developing strong customer relationships. Responds to customer inquiries regarding coverages, billing, claims or products by following established agency processes and procedures. Drives customer satisfaction by following the J.D. Power’s best practices: Personal Insurance Review, rate revision notification and claims process. Processes changes to existing accounts and policies Serves as a liaison on behalf of the customer between the agency and various business partners. Assists customers with claims by directing them to the appropriate Claims Dep

Who is Blueprint? We are a technology solutions firm headquartered in Bellevue, Washington, with a strong presence across the United States. Unified by a shared passion for solving complicated problems, our people are our greatest asset. We use technology as a tool to bridge the gap between strategy and execution, powered by the knowledge, skills, and the expertise of our teams, who all have unique perspectives and years of experience across multiple industries. We’re bold, smart, agile, and fun. What does Blueprint do? Blueprint helps organizations unlock value from existing assets by leveraging cutting-edge technology to create additional revenue streams and new lines of business. We connect strategy, business solutions, products, and services to transform and grow companies. Why Blueprint? At Blueprint, we believe in the power of possibility and are passionate about bringing it to life. Whether you join our bustling product division, our multifaceted services team or you want to gro

Job Title: Client Experience Manager Location: Seattle, Washington About Greenstaff US Homecare: Our company vision is to improve client care. The DNA make up of our business stems from our core values: Open, Family and Passion. At Greenstaff Homecare, we understand the significance of world-class in-home care domain, and that's why we consistently aim to provide unparalleled service. As a proud brand of ICG Medical, we have the backing of a well-established organization, empowering us to rise above the challenges and make a lasting impact on the healthcare industry. Job Summary: As a Client Experience Manager, you hold a pivotal role in ensuring the highest standard of care and satisfaction for our clients. Your extensive experience in home care, client management, including a minimum of two years with one year in a supervisory capacity, equips you to assess, coordinate, and elevate client experiences. Your dedication to professional development and commitment to compassionate care, a

Job Title: IT/Desktop Support Technician Location: Redmond, WA Job Type: Contract/Contract-to-hire Department: IT Support Reports To: IT Manager / IT Director/VP/CIO Position Summary We’re seeking a hands-on, customer-focused Desktop/Laptop Support Technician to join our IT team in providing deployment, break/fix, and technical support services across our senior living facilities. You’ll play a key role in ensuring our staff and operations teams have reliable access to the technology they need—whether that’s provisioning devices, troubleshooting issues, or supporting upgrades. This is an on-site position ideal for someone who thrives in a user-facing, fast-paced environment and enjoys supporting a meaningful mission of care and community. Key Responsibilities Perform deployment, imaging, and configuration of desktops, laptops, and peripheral equipment for new hires and hardware refreshes. Diagnose and resolve hardware and software issues (break/fix), escalating to vendors or senior sta

Job Description: We are looking to add another full-time, dedicated Route Driver to our Customer Service team in Kent, WA. To be successful this individual would need to be highly driven, reliable, and customer service oriented with a passion for ensuring positive customer experiences. You'll be supporting the existing Customer Service Representatives who conduct route delivery and customer account management, while training to run your own permanent route. See below for details. We offer Route Driver - Customer Service Support: Near term growth and advancement opportunity Training and mentorship by successful customer service representatives Starting pay of $25.00hr during training / route relief period A fun and exciting work environment with a dynamic team Full-time, stable work with consistent overtime available Medical, Dental, Vision, and Life Insurance Paid Time Off, sick pay, and Holiday Pay 401K, with employer match In this exciting position, you will provide service to and de

Who is Blueprint? We are a technology solutions firm headquartered in Bellevue, Washington, with a strong presence across the United States. Unified by a shared passion for solving complicated problems, our people are our greatest asset. We use technology as a tool to bridge the gap between strategy and execution, powered by the knowledge, skills, and the expertise of our teams, who all have unique perspectives and years of experience across multiple industries. We’re bold, smart, agile, and fun. What does Blueprint do? Blueprint helps organizations unlock value from existing assets by leveraging cutting-edge technology to create additional revenue streams and new lines of business. We connect strategy, business solutions, products, and services to transform and grow companies. Why Blueprint? At Blueprint, we believe in the power of possibility and are passionate about bringing it to life. Whether you join our bustling product division, our multifaceted services team or you want to gro