Guest Services Salary at Windstar Cruises Llc BETA

Overview: Opportunity: Guest Service Agent Greet, register and service guests in a friendly and courteous manner according to hotel/brand and sustainability standards. Your Growth Path Front Desk Supervisor or Sales Coordinator Front Office Manager or Sales Manager Your Focus Immediately greet guests and offer to assist with their needs. Register and assign guests to hotel rooms. Establish methods of payment and verify credit. Make and confirm reservations. Compute bills, collect payments, and make change for guests. Transmit and receive messages, using telephones or the PMS system. Respond to guest requests in a timely manner. Receive and resolve guest complaints, elevating to supervisor if necessary. Secure guests' valuables in hotel safe or safe-deposit boxes, if not available in guest rooms. Perform bookkeeping activities, such as balancing accounts and conducting audits. Be aware of guest satisfaction scores and work toward increasing departmental and overall guest satisfaction. F

In Guest Services, you will ensure guests have a positive and memorable experience by providing them with information and assistance in a variety of ways. You should always be on the lookout for opportunities to go above and beyond, though your exact responsibilities may differ. Effective communication and creative problem solving will be central to your success.

Job Description Job Description Position Purpose: The overall responsibility of the Guest Service Administrator is always to uphold a professional image by providing excellent customer service and overall leadership to both stylists and guests. Responsibilities also include administrative duties and managing of facilities as defined. Principal Duties and Responsibilities: • Manage high volume of inbound calls in a timely manner • Effectively communicate and respond actively with all employees on a day to day basis • Follow all Elle Marie Intelligent verbiage scripts while handling inbound calls. • Maintain a clear understanding of all promotional programs and marketing and advertising efforts • Communicate any pertinent information regarding guests to Stylist and Management Teams • Client Issues – discuss problems with guests, answer questions and present “win-win “solutions • Adhere to all company policies and procedures. • Create a positive and engaging experience with every guest yo

Job Summary: As leader of our front-end operations, this position is responsible for customer service; cash handling, store operations, and personnel development. Specific Job Duties: Responsibilities will include, but are not limited to, the following: •Maintains high-quality standards in customer service, cash handling and store operations; ensures efficient operations and effective coordination of front-end activities. •Oversees store operations and ensures standards are maintained in absence of the Guest Services Team Leader and Store Director team. •Ensures health, safety and sanitation guidelines are followed while working with all products. •Effectively maintains and coordinates front-end staffing to best service customers; tracks attendance and takes action as needed. •Ensures effective communication between the front-end and other departments. •Oversees cash handling procedures; transfers money to cash tills; pulls tills at shift end; ensures accuracy of the safe. •Leads and r

Job Summary: As leader of our front-end operations, this position is responsible for customer service; cash handling, store operations, and personnel development. Specific Job Duties: Responsibilities will include, but are not limited to, the following: •Maintains high-quality standards in customer service, cash handling and store operations; ensures efficient operations and effective coordination of front-end activities. •Oversees store operations and ensures standards are maintained in absence of the Store Director team. •Ensures health, safety and sanitation guidelines are followed while working with all products. •Effectively maintains and coordinates front-end staffing to best service customers; tracks attendance and takes action as needed. •Ensures effective communication between the front-end and other departments. •Oversees cash handling procedures; transfers money to cash tills; pulls tills at shift end; ensures accuracy of the safe. •Leads and readily participates in product

Description: The Guest Service Representative (GSR) is responsible for delighting Thorntons' Guests with a fast, friendly, fresh, clean, and in-stock shopping experience. GSRs assist in maintaining brand standards through the execution of tasks within the Store Operating System, providing a craveable fresh food and beverage offering in a food safe environment, and supporting store goals and initiatives. Requirements: Essential Job Functions (Responsible to) •Delivers guest service with a "how may I help you" attitude. Looks for opportunities to delight guests and follows instructions from store management. •Practice safe working habits that align with company safety rules. Advise store management of any maintenance or safety problems. •Adhere to all city, county, state, and other applicable laws and regulations as it relates to restricted sales such as alcohol, tobacco, and lottery. •Prepare fresh food while meeting and maintaining food safety requirements and standards, (i.e., time an

Description: The Guest Service Representative (GSR) is responsible for delighting Thorntons' Guests with a fast, friendly, fresh, clean, and in-stock shopping experience. GSRs assist in maintaining brand standards through the execution of tasks within the Store Operating System, providing a craveable fresh food and beverage offering in a food safe environment, and supporting store goals and initiatives. Requirements: Essential Job Functions (Responsible to) •Delivers guest service with a "how may I help you" attitude. Looks for opportunities to delight guests and follows instructions from store management. •Practice safe working habits that align with company safety rules. Advise store management of any maintenance or safety problems. •Adhere to all city, county, state, and other applicable laws and regulations as it relates to restricted sales such as alcohol, tobacco, and lottery. •Prepare fresh food while meeting and maintaining food safety requirements and standards, (i.e., time an

About Us: At Pyramid Global Hospitality, people come first. As a company that values its employees, Pyramid Global Hospitality is dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing. Our commitment to a People First culture is reflected in our approach to employee development, employee benefits and our dedication to building meaningful relationships. Pyramid Global Hospitality offers a range of employment benefits, including comprehensive health insurance, retirement plans, and paid time off, as well as unique perks such as on-site wellness programs, local discounts, and employee rates on hotel stays. In addition, Pyramid Global Hospitality is committed to providing ongoing training and development opportunities to help our people build the skills and knowledge they need to advance their careers. Whether you are just starting out in the hospitality industry or are a seasoned professional, Pyramid Global Hospitalit