Helpdesk Support Salary at Wtec BETA

IT Sales Representative (MSP) We are a reputable Cloud and Managed Service provider servicing various SMB clients in the greater NYC area. We are a one stop shop for anything IT-related including business advisory, cloud-computing, networking, cybersecurity, helpdesk, workforce solutions, etc. We currently have a need for a IT Sales Representative. The IT Sales Representative will be responsible for finding, developing and bringing in new MSP Business Accounts by selling solutions that help the client meet their business objectives as it relates to IT. The IT Sales Representative will sign these clients up and then assist with the transition over to the Service Desk team ensuring a smooth transition and long term relationship. The IT Sales Representative must have experience selling IT Solutions in a Managed Service Provider environment. IT Sales Representative Responsibilities: Sign new Monthly Recurring Revenue (MRR) clients by executing company sales strategies Prospect, network, de

At FellowshipLIFE, we are dedicated to delivering compassionate, high-quality care that empowers older adults to thrive in the comfort of their homes. As a trusted leader in home care services, we are committed to making a meaningful impact on the lives of our clients and their families. We are seeking a full time a Tier I Help Desk Support Associate to provide first-level troubleshooting for computer hardware and software problems, cable TV services, wired and wireless network, internet access, analogue and digital phones, e-mail and server access, and all other calls to the IT Support line. ESSENTIAL FUNCTIONS Provides Tier I Helpdesk support for all issues submitted to the IT Helpdesk via Worx hub, telephone calls, or walk-ins. Maintains the Worx hub ticketing queue to ensure all work requests are resolved. Provides Tier I helpdesk support for all computer hardware and software problems. Provides Tier I support for all printers, copiers, scanners, fax machines, and AV systems. Provi

Job Description This is a pipeline job requisition, which means that we are proactively collecting resumes for future potential openings in this role. While there is currently no immediate opening, we are interested in connecting with talented individuals who align with our organization's values and mission. Your resume will be reviewed and considered for upcoming opportunities. Glad you're here. Before you scroll, thanks for considering Omnicell as the place where you can empower your career and help transform pharmacy to dramatically improve patient care. If any of this sparks your interest, we, and your future self, hope you passionately click the apply button today. What You Can Expect Career growth: Join a team that values promoting its members. Begin as an automation pharmacy technician and advance into roles such as professional services, consulting, marketing, management and beyond. Opportunities are limitless at Omnicell for people who are driven and motivated about all aspect

At nTop, we are passionate about building next-generation engineering solutions. We enable the most innovative engineering companies in the world to transform how they develop, test, and manufacture better products faster. Our software has been used to engineer mission-critical satellites, deliver stronger and lighter medical implants for patients in need, and allow engineers to create complex, high-performance products with revolutionary speed and accuracy. We are looking to add smart ambitious teammates who are passionate about problem-solving and cutting-edge technology to a fast-paced, collaborative environment. Overview: The Lead IT Systems Engineer will be responsible for the stability, scalability, and security of our internal IT environment. This includes managing our Google Workspace environment, Slack, end-user hardware and software, networking and cloud infrastructure, SaaS applications, and employee onboarding/offboarding processes. The role will provide technical leadershi

Job Title: Facilities Administrator Location: New York, NY 10001 Key Responsibilities: Facilities and Maintenance: Supervise the facilities help desk, ensuring that tasks are efficiently completed by maintenance staff and that communication is maintained with staff regarding the status of submitted tickets. Facilitate weekly meetings with the facilities team, ensuring minutes are recorded and action items are followed up on. Analyze help desk tickets to identify recurring trends and proactively address issues. Coordinate with vendors and schedule necessary service and repair work for the facilities. Work with the Director and legal team to resolve any open violations for properties. Manage the payment of utility bills for multiple facilities. Maintain an organized filing system for all facilities-related documents and records. Organize and schedule any necessary training related to facilities operations, including safety protocols. Support the management of the organization's vehicle f

Job Description Job Description This position is 50% work from home and 50% work in the field. As a Field Engineering Technician you will be responsible for: Providing clients with advanced on-site troubleshooting and on-site installation & removal of equipment Using our ticketing system to work on and resolve helpdesk Tickets & service requests. Communicate to the client the status of their ticket every step of the way, notify them of any changes or issues. Delight clients with a friendly, quick and helpful experience. Make sure that client documentation is well maintained. Identify, communicate and mitigate potential risks. Submit Timesheets Company Description Pachyderm Consulting has been managing IT networks and infrastructure since 1997. And, as the challenges of computing, office technology, and IT security continue to grow, so does our passion for providing IT solutions and services. Our client-driven mission is to make sure your technology does what your business needs it to d

Level 1 Field Support Tech Lincoln IT, leading IT infrastructure solutions and managed services provider in the New York Metropolitan area, is currently looking for a Level 1 Field Support Tech The ideal candidate must have at least 1 to 3 years' experience with Microsoft OS, a variety of desktop applications, and expertise in supporting client hardware. Skills & Experience Technical training and/or knowledge in a variety of desktop technologies Microsoft technical certifications desired, but not required Desktop imaging and deployment Corporate Anti-Virus and Anti-Spam Solutions Excellent written and verbal communication skills with end-users Excellent track record in customer service and support Responsibilities: Provide on-site and remote support for Microsoft desktop personal computers Provide helpdesk support, including analyzing and resolving end-user client issues Troubleshoot and resolve user issues across a broad range of client technologies Install new software and upgrade ex

We are looking for an experienced onsite AV/VC Operations Tier 3 Technician with excellent video conferencing and troubleshooting skills and happy to work in a versatile role. You will provide AV client support and will be the escalation point of contact for requests from Tier 1 and Tier 2 technicians and customers to assist in conference room setup and break-fix troubleshooting support. You will also work closely with the client SME to troubleshoot AV systems and other AV-related technologies. Tier 3 technicians will be responsible for ensuring and overseeing the systems are set up and maintained based on the client's operating schedule and are always in working order. The ideal candidate will have a track record of supporting large-scale AV operations in a commercial enterprise environment, expertise in AV systems, and excellent interpersonal and written communication skills. This is a unique opportunity to play a highly visible role in an exciting, industry-leading technology busine