Cs Salary at Yahoo BETA

Description The customer service representative will be responsible for answering client inquiries, provide product information, and help the customer by being informative, empathetic, and eager to quickly solve a customer's problem. Must be willing to listen, learn, and resolve any customer inquiry. Customer Service Job Duties and Responsibilities Excellent customer care and focus; ability to assess customers' needs and provide the correct answer, path, troubleshooting, or method for a positive customer experience Answer and manage incoming calls, emails, chats, and/or interactive voice response systems Ability to learn and follow all customer service procedures and policies Strive to meet and go above personal and team target goals Record, organize and file customer interactions and account changes Able to up-sell if needed Able to schedule call back and appoints to resolve customer needsRequirements Previous experience in customer support, client services, sales, or a related field

Description The customer service representative will be responsible for answering client inquiries, provide product information, and help the customer by being informative, empathetic, and eager to quickly solve a customer's problem. Must be willing to listen, learn, and resolve any customer inquiry. Customer Service Job Duties and Responsibilities Excellent customer care and focus; ability to assess customers' needs and provide the correct answer, path, troubleshooting, or method for a positive customer experience Answer and manage incoming calls, emails, chats, and/or interactive voice response systems Ability to learn and follow all customer service procedures and policies Strive to meet and go above personal and team target goals Record, organize and file customer interactions and account changes Able to up-sell if needed Able to schedule call back and appoints to resolve customer needsRequirements Previous experience in customer support, client services, sales, or a related field

Description The customer service representative will be responsible for answering client inquiries, provide product information, and help the customer by being informative, empathetic, and eager to quickly solve a customer's problem. Must be willing to listen, learn, and resolve any customer inquiry. Customer Service Job Duties and Responsibilities Excellent customer care and focus; ability to assess customers' needs and provide the correct answer, path, troubleshooting, or method for a positive customer experience Answer and manage incoming calls, emails, chats, and/or interactive voice response systems Ability to learn and follow all customer service procedures and policies Strive to meet and go above personal and team target goals Record, organize and file customer interactions and account changes Able to up-sell if needed Able to schedule call back and appoints to resolve customer needsRequirements Previous experience in customer support, client services, sales, or a related field

Netflix is one of the world's leading entertainment services, with 283 million paid memberships in over 190 countries enjoying TV series, films and games across a wide variety of genres and languages. Members can play, pause and resume watching as much as they want, anytime, anywhere, and can change their plans at any time. We want to ensure that nothing gets between our members and their favorite shows, movies, and games. Netflix Customer Service (CS) is here to assist customers when they need help. The CS Technology team is part of the CS organization and is responsible for ensuring the right CS tools and technologies are in place and well-functioning to support the operation, growth, and scalability of the Customer Service business now and in the future. Program and CS Tools Support Management (PSM), a key component of the CS Technology team, manages technical issue escalations and champions enhanced reliability for CS tools and technologies. PSM ensures compliance with Netflix's se

Netflix is one of the world's leading entertainment services, with 283 million paid memberships in over 190 countries enjoying TV series, films and games across a wide variety of genres and languages. Members can play, pause and resume watching as much as they want, anytime, anywhere, and can change their plans at any time. We want to ensure that nothing gets between our members and their favorite shows, movies, and games. Netflix Customer Service (CS) is here to assist customers when they need help. The CS Technology team is part of the CS organization. It is responsible for ensuring the right CS tools and technologies are in place and well-functioning to support the operation, growth, and scalability of the Customer Service business now and in the future. We are looking for an experienced product manager to lead and manage innovation to improve our members' experience with our Help Center site. As a Product Manager of Customer Service, you will take strategic ownership of the Netflix

Description The customer service representative will be responsible for answering client inquiries, provide product information, and help the customer by being informative, empathetic, and eager to quickly solve a customer's problem. Must be willing to listen, learn, and resolve any customer inquiry. Customer Service Job Duties and Responsibilities Excellent customer care and focus; ability to assess customers' needs and provide the correct answer, path, troubleshooting, or method for a positive customer experience Answer and manage incoming calls, emails, chats, and/or interactive voice response systems Ability to learn and follow all customer service procedures and policies Strive to meet and go above personal and team target goals Record, organize and file customer interactions and account changes Able to up-sell if needed Able to schedule call back and appoints to resolve customer needsRequirements Previous experience in customer support, client services, sales, or a related field

Description Are you someone who cares about customer experience and wants to be involved in delivering innovative support experiences for customers of Amazons products using Artificial Intelligence? Then we're looking for you! We are seeking a Sr Mgr, Product Management to join the Customer Engagement Technology (CET) Team. As a Sr Mgr, you will manage and be responsible for a team of product managers tasked with understanding customer needs and delivering some of our most strategic roadmap items which will have significant bottom-line impact on business and competitive position. You will work on large, important product initiatives and define the long-term strategy and vision to meet emerging customer needs and technologies. In this role you will lead a team that will develop our product vision for using GenAI to revolutionize how customers interact with Customer Service. You will be responsible for developing a vision on how we will use LLMs through touch, text and voice channels to

This role is with our client that is building an AI-first social media management platform. MUST have experience in Shopify B2B enablement and MarTech startup experience to be considered for this role. What You’ll Do · Drive Multi-Channel Campaigns: Design and implement campaigns across email, cold calling, webinars, events, content marketing, and more · Define a Brand Voice: Define a company brand voice that resonates with social marketers. · Collaborate & Innovate: Work with cross-functional teams—including designers, product managers, and engineers—to prototype and roll out new features that drive measurable results. · Strategize & Execute: Contribute to the overall roadmap, champion best practices, and help shape the company’s future in generative imagery and video. What We’re Looking For · 5+ Years of Experience: At least 5 years of professional experience (2019 graduate or earlier) with a proven track record in driving traffic and leads. · Expertise in Martech Startups: Demonstra