Collections Representative. Summary. Our growing eye care organization has immediate needs for experienced Collections Representative who are experienced in researching unpaid claims and following up on the insurance end. The ideal candidate will be compassionate and naturally helpful, willing to work through a problem to its successful conclusion. Responsibilities. Review unpaid claims and research reasons for delay. Initiate collection follow up of unpaid or denied claims with the appropriate payer. Research appeal and resolve claim rejections, underpayments and denials with payers. Process... view job details