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As a Performance Engineering Services – Data Analyst. Your principal responsibility is to participate within the Performance Assurance Monitoring assisting other team members with SQL queries automation necessary to extract, transform, or load data as part of integration and analysis development. You will be responsible to cooperate with Operations/ IT team to deploy software and hardware upgrades that make it possible for us to leverage big data use cases. You will be responsible for utilizing a variety of reporting tools and software (Tableau and Business Objects), develops queries to genera... view job details

Interaction designer. Job Description. Samsung mobile is looking for a competent and creative Interaction designer with strong project management skills. We need designers who consider business objectives, user needs, experience principles, and industry best practices to influence design decisions. We love people with a deep understanding of the mobile software development process, who aren’t afraid to get their hands dirty with experience prototyping, development and iterations through bug fixes. Above all, we value experienced, self-aware and self-directed individuals, capable of being amazi... view job details

Interaction designer. Work Location: Bellevue, WA. Job Description. Samsung mobile is looking for a competent and creative Interaction designer with strong project management skills. We need designers who consider business objectives, user needs, experience principles, and industry best practices to influence design decisions. We love people with a deep understanding of the mobile software development process, who aren’t afraid to get their hands dirty with experience prototyping, development and iterations through bug fixes. Above all, we value experienced, self-aware and self-directed indivi... view job details

Interaction designer. Work Location: Bellevue, WA. Job Description. Samsung mobile is looking for a competent and creative Interaction designer with strong project management skills. We need designers who consider business objectives, user needs, experience principles, and industry best practices to influence design decisions. We love people with a deep understanding of the mobile software development process, who aren’t afraid to get their hands dirty with experience prototyping, development and iterations through bug fixes. Above all, we value experienced, self-aware and self-directed indivi... view job details

SW Test Engineer. Location: Berkley Heights, NJ. Position Description:. The incumbent is responsible for providing testing support for SW development, including QA regression testing of HW/SW, troubleshooting Android OS, Windows Mobile OS. Candidate will be responsible for testing various test plans for various US carriers. Recommend enhancements and support third party applications development for the current and future generations of mobile handset products. Duties and Responsibilities:. * Testing OTA SW updates. (Nokia Motive and Samsung internal solutions). * Testing/troubleshooting hardwa... view job details

Description. Technical trainer will be responsible for the skill improvement of all field technicians.  This includes soft, empathy, technical, communication, understanding, listening, and diagnosing skills.  The trainer will identify training needs on an individual and group levels.   Utilizing lecture, hands on, and role play the trainer will create a five star level experience that will set the standard for technical support.  This trainer will be responsible from start to finish on agent’s skill levels.  This includes creating and monitoring the success rate of all levels of agents. Job Pr... view job details

Description. Technical trainer will be responsible for the skill improvement of all field technicians.  This includes soft, empathy, technical, communication, understanding, listening, and diagnosing skills.  The trainer will identify training needs on an individual and group levels.   Utilizing lecture, hands on, and role play the trainer will create a five star level experience that will set the standard for technical support.  This trainer will be responsible from start to finish on agent’s skill levels.  This includes creating and monitoring the success rate of all levels of agents. Job Pr... view job details

Description. Technical trainer will be responsible for the skill improvement of all field technicians. This includes soft, empathy, technical, communication, understanding, listening, and diagnosing skills. The trainer will identify training needs on an individual and group levels. Utilizing lecture, hands on, and role play the trainer will create a five star level experience that will set the standard for technical support. This trainer will be responsible from start to finish on agent’s skill levels. This includes creating and monitoring the success rate of all levels of agents. Job Profile ... view job details

Description. Technical trainer will be responsible for the skill improvement of all field technicians.  This includes soft, empathy, technical, communication, understanding, listening, and diagnosing skills.  The trainer will identify training needs on an individual and group levels.   Utilizing lecture, hands on, and role play the trainer will create a five star level experience that will set the standard for technical support.  This trainer will be responsible from start to finish on agent’s skill levels.  This includes creating and monitoring the success rate of all levels of agents. Job Pr... view job details

Position Description. As a Samsung Customer Care Quality Assurance Manager, you will lead the Samsung Contact Center Quality Team in their goal of ensuring contact center agents provide a world class customer experience. The primary tasks associated with this role are Analyzing and evaluating the Contact Center Quality Reporting data, maintaining and updating the Verint Quality System Tools. Secondary responsibilities creating and updating quality forms for all channels, conducting calibration sessions, working with all BPO vendor quality groups to ensure compliance with quality SOW, policies ... view job details