FARFETCH exists for the love of fashion. We believe in empowering individuality. Our mission is to be the global technology platform for luxury fashion, connecting creators, curators and consumers. FARFETCH is the leading global technology platform for the luxury fashion industry. Founded in 2007 by José Neves for the love of fashion, and launched in 2008, FARFETCH began as an e-commerce marketplace for luxury boutiques around the world. As of 31st December 2019, the FARFETCH Marketplace connects customers in over 190 countries with items from more than 50 countries and over 1,200 of the world ... 's best brands, boutiques and department stores, delivering a truly unique shopping experience and access to the most extensive selection of luxury on a single platform. FARFETCH's additional businesses include FARFETCH Platform Solutions, which services enterprise clients with e-commerce and technology capabilities; Browns and Stadium Goods, which offer luxury products to consumers; and New Guards, a platform for the development of global fashion brands. FARFETCH also invests in innovations such as its Store of the Future augmented retail solution, and develops key technologies, business solutions, and services for the luxury fashion industry. Learn more about us: www.aboutfarfetch.com www.farfetchinvestors.com Join us: www.farfetchcareers.com More

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The role:. This role is responsible for signing, onboarding, managing, and growing the sales performance of our North American boutique partnerships.  You will build strong relationships with boutiques at all levels within your designated territory, working with the wider commercial team and other Farfetch team members ensuring boutiques are actively engaged to drive business results. What you’ll do:. You will manage a group of boutiques through sound business management and strategic planning, turning knowledge into focused action.. You will proactively seek, maintain and update knowledge on ... view job details

The Role:. Our Corporate IT Support Team at Farfetch have an exciting role satisfying their passion for IT Service Management and technology in a fast-paced and challenging environment. You will provide technical expertise, knowledge, mentoring and support for the team; ensuring the service support technicians are working together efficiently and providing a timely response to incidents and requests raised by our internal clients. This role combines both hands on technical support with being a team leader. We encourage creative and innovative thinking and solutions, as well as give our people,... view job details

What you’ll do:. You will act as the main point of contact for partners regarding daily operational and technical queries  (e.g. order/returns issues, systems queries, customer service priorities). You will support partners with speed, quality and service on every communication channel;   Monitor operational KPIs, trend spot partners’ behaviors, and proactively seek solutions for  recurring issues. You will work closely with internal departments to ensure that top notch service is delivered to all  internal and external customers. You will identify best practices and help establish process sta... view job details

What you’ll do:. You will be a  hands-on Product Manager for a team of Data Scientists and Engineers. You will clearly communicate product plans, benefits and results, as appropriate, to a spectrum of audiences, from internal stakeholders to all employees. You will seamlessly integrate the Data strategy into the overall Marketing plan and share learnings and best practice guides with key stakeholders across the business to deliver business value company-wide. You will champion a test and learn approach to identify and optimize existing users desires, new opportunities and maximize business val... view job details