The role:. This role is responsible for signing, onboarding, managing, and growing the sales performance of our North American boutique partnerships. You will build strong relationships with boutiques at all levels within your designated territory, working with the wider commercial team and other Farfetch team members ensuring boutiques are actively engaged to drive business results. What you’ll do:. You will manage a group of boutiques through sound business management and strategic planning, turning knowledge into focused action.. You will proactively seek, maintain and update knowledge on ... view job details
The Role:. Our Corporate IT Support Team at Farfetch have an exciting role satisfying their passion for IT Service Management and technology in a fast-paced and challenging environment. You will provide technical expertise, knowledge, mentoring and support for the team; ensuring the service support technicians are working together efficiently and providing a timely response to incidents and requests raised by our internal clients. This role combines both hands on technical support with being a team leader. We encourage creative and innovative thinking and solutions, as well as give our people,... view job details
What you’ll do:. You will act as the main point of contact for partners regarding daily operational and technical queries (e.g. order/returns issues, systems queries, customer service priorities). You will support partners with speed, quality and service on every communication channel; Monitor operational KPIs, trend spot partners’ behaviors, and proactively seek solutions for recurring issues. You will work closely with internal departments to ensure that top notch service is delivered to all internal and external customers. You will identify best practices and help establish process sta... view job details
What you’ll do:. You will be a hands-on Product Manager for a team of Data Scientists and Engineers. You will clearly communicate product plans, benefits and results, as appropriate, to a spectrum of audiences, from internal stakeholders to all employees. You will seamlessly integrate the Data strategy into the overall Marketing plan and share learnings and best practice guides with key stakeholders across the business to deliver business value company-wide. You will champion a test and learn approach to identify and optimize existing users desires, new opportunities and maximize business val... view job details