The Clinical Account Manager (CAM) will be the face of HeartFlow within a specific geographic region. The CAM will work with customers to ensure that they are extremely successful with HeartFlow’s non-invasive cardiovascular diagnostic technology. It is your responsibility to effectively manage and onboard accounts, spur usage in the early stages, and grow adoption. You will work with your accounts proactively to support, educate, and provide solutions to build high customer satisfaction. This is a customer-facing role with a primary focus on spending time with customers. Expect approximately... view job details
This is a full-time role to deliver world-class support to HeartFlow’s customers, including physicians and hospital staff using our revolutionary SaaS technology to manage their patients. This person is responsible for front-line written and verbal communication with customers and ensures rapid and complete resolution of customer issues and the achievement of customer satisfaction targets. This role will be responsible for technical troubleshooting, including IT problems, data transfer, and web and mobile access issues. This role will also administer Zendesk and lead continued improvement of f... view job details
This is a full-time role to deliver world-class support to HeartFlow’s customers, including physicians and hospital staff using our revolutionary SaaS technology to manage their patients. This person is responsible for front-line written and verbal communication with customers and ensures rapid and complete resolution of customer issues and the achievement of customer satisfaction targets. This role will be responsible for technical troubleshooting, including IT problems, data transfer, and web and mobile access issues. This role will also administer Zendesk and lead continued improvement of f... view job details