IDEAL SOFTWARE SYSTEMS

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Ideal Software Systems, an innovator in business software management systems for 30 years in the amusement and financial industries, is searching for an experienced and dedicated technical support  manager to lead its growing support team. Supporting customer needs quickly and thoroughly is central to the continued growth and success of Ideal Software Systems and the company’s family of software and hosted products. The Ideal candidate is a proactive support professional with team management skills in customer support, and strong understanding of the technical needs of software customers. The ... view job details

Software Client Advocate. Job Description. Ideal Software Systems, an innovator in business management systems for 30 years, is looking for a compassionate Client Advocate to join its growing team. The Client Advocate is crucial in maintaining strong relationships with our current customers by ensuring any issues they are experiencing with Ideal software are being resolved along with providing updates and feedback to customers during the resolution process.  For the right candidate this position can grow into a Support Specialist role and additional advances for applicants with strong computer... view job details

Product Manager. The Product Manager has ultimate responsibility for the suite of software products that manage and facilitate commerce for amusement businesses.  This includes the strategic planning of future development of the product, as well as tactical scheduling of changes needed to support the needs of existing customers as well as those being onboarded on a continual basis.  Becoming an expert on both the product and the businesses it serves, this person coordinates with Sales, Support, and Development to solve problems, create new capabilities, and help customers get the most from the... view job details

Ideal Software Systems, an innovator in business software management systems for 30 years in the amusement and financial industries, is searching for an experienced and dedicated technical support  manager to lead its growing support team. Supporting customer needs quickly and thoroughly is central to the continued growth and success of Ideal Software Systems and the company’s family of software and hosted products. The Ideal candidate is a proactive support professional with team management skills in customer support, and strong understanding of the technical needs of software customers. The ... view job details