MindTouch is cloud based self-service customer experience software that turns users into experts and improves marketing, sales and support.

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Description. As a Customer Success Manager for, you’ll be managing 35-45 Accounts - driving adoption and outcomes leading to renewals, expansion, and advocacy across your portfolio. Partner with our clients to deliver predictable outcomes and experiences for their clients and predictable growth for their business by:. Delivering and communicating ROI for our clients, throughout the customer lifecycle. Being the trusted partner for the customer on use-case and product functionality. Quarterbacking experiences by various cross-functional teams at MindTouch, on behalf of the customer. Responsibil... view job details

Description. We’re MindTouch, the enterprise-grade knowledge management platform. Broadcasting to you live from the heart of America’s Finest City, our goal is to help our customers help their customers with effortless self-service experiences. It’s what keeps us up at night and gets us out of bed in the morning. It all starts with good software (okay, really good software). But it’s our people, too. It takes a talented and motivated team to make the MindTouch magic happen, dedicated pros who work hard and have fun doing it. And that’s where you come in. At MindTouch, you’ll grow personally an... view job details