Role & Responsibilites. Retain direct merchants on the Pineapple Payments book of business by responding to immediate needs of customers and providing thorough solutions and being an advocate of the Pineapple brands and products. Primary Responsibilities:. Respond to inbound phone calls, emails, and chat requests made by direct merchants in a timely and professional manner. Promote Pineapple products by enthusiastically finding solutions for customers that fit their needs. Continue to learn about merchant processing and apply that knowledge to the overall success of the Client Success Team. Se... view job details
Role & Responsibilites. Use primarily phone and email communication to train partners about Pineapple products and services and how to sell them. Also support our partners when they need assistance with large sales opportunities or encounter problems which need Pineapple’s input. Primary Responsibilities:. Training – Provide training to new partners and existing partners as needed. Boarding – For applicable partners, board new merchants onto Pineapple Gateway and similar services. Continuing Partner Education – Inform partners of new advancements in Pineapple’s products and services so they ar... view job details