How much does a Customer Service Representative II make in Lyon, FR? The average Customer Service Representative II salary in Lyon, FR is €32,072 as of April 01, 2021, but the range typically falls between €25,254 and €39,712. Salary ranges can vary widely depending on many important factors, including education, certifications, additional skills, the number of years you have spent in your profession. With more global market data that allows you to price your jobs around the world and compare job salaries across countries and cities on real-time compensation data, Salary.com helps you to determine your exact pay target.

Global Market Data
50TH(Median) €32,072 25TH €25,254 75TH €39,712

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Skills to Boost a Customer Service Representative II Salary

Mastering key skills can significantly increase your earning potential as a Customer Service Representative II. According to Salary.com's Real-time Job Posting Data, expertise in Customer Service can lead to a 41% salary raise, while strong Cash Handling skills boost pay by a 1%. Even Quality Assurance can result in a 1% salary increase.

Skill Library evaluates talent skills across five levels, supported by 5-10 behavior indicators, delivering precise insights for data-driven hiring decisions.
Customer Service
Customer service is the provision of service to customers before, during and after a purchase. The perception of success of such interactions is dependent on employees "who can adjust themselves to the personality of the guest". Customer service concerns the priority an organization assigns to customer service relative to components such as product innovation and pricing. In this sense, an organization that values good customer service may spend more money in training employees than the average organization or may proactively interview customers for feedback. From the point of view of an overall sales process engineering effort, customer service plays an important role in an organization's ability to generate income and revenue. From that perspective, customer service should be included as part of an overall approach to systematic improvement. One good customer service experience can change the entire perception a customer holds towards the organization.
Cash Handling
Process of receiving and giving money in a business. In retail, cash handling ranges from the point of sale to the behind-the-scenes money management during the day.
Quality Assurance
Verifying the adherence of product with required specifications and expectations to track and resolve deficiencies prior to product release.
More Skills...
Based on recent job listings, in-demand skills in the Customer Service Representative II field include Customer Service (41%), Cash Handling (1%), Quality Assurance (1%), and Financial Services (1%). These skills reflect current market needs.
Skills Salary Demand
Skill & Salary Demand
Customer Service €45,222
Customer Service
€45,222
41%
Cash Handling €32,393
Cash Handling
€32,393
1%
Quality Assurance €32,393
Quality Assurance
€32,393
1%
Financial Services €32,393
Financial Services
€32,393
1%
Customer Service
1.57%
Cash Handling
2.33%
Quality Assurance
0.39%
Financial Services
3.26%
Job Openings for Customer Service Representative II in Lyon, France
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The Rhône and Saône converge to the south of the historic city centre, forming a peninsula – the "Presqu'île" – bounded by two large hills to the west and north and a large plain eastward. Place Bellecour is located on the Presqu'île between the two rivers and is the third-largest public square in France. The broad, pedestrian-only Rue de la République leads north from Place Bellecour. The northern hill is La Croix-Rousse, known as "the hill that works" because it is traditionally home to many small silk workshops, an industry for which the city has long been renowned. The western hill is Fo...
Source: Wikipedia (as of 03/30/2021). Read more from Wikipedia
City, Country Compared to national average
City, Country Paris, FR Compared to national average
+ 7.2%
City, Country Lille, FR Compared to national average
-2.5%
City, Country Rennes, FR Compared to national average
-2.1%
City, Country Reims, FR Compared to national average
-2.0%
City, Country Le Havre, FR Compared to national average
-0.4%
City, Country Saint-Etienne, FR Compared to national average
+ 0.0%
Employees with Customer Service Representative II in their job title in Paris, FR earn an average of 7.2% more than the national average. The lower salaries can be found in Lille, FR (2.5% less), Rennes, FR (2.1% less), Reims, FR (2.0% less), Le Havre, FR (0.4% less).

Understand the base salary paid range for a Customer Service Representative II in Lyon, FR

Average Base Salary

Core compensation

25254
39712
32072
The chart shows the base salary for Customer Service Representative II in Lyon ranges from €25,254 to €39,712 with the average base salary of €32,072. The basic salary is the employee minimum income you can expect to earn in exchange for your time or services. This is the amount earned before adding benefits, bonuses, or compensation. The base salary of the Customer Service Representative II may get paid difference by industry, location, and factors.