Sample Job Description for Call Center Representative III - Outbound
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Call Center Representative III - Outbound Job Overview
Call Center Representative III - Outbound Job Description Sample
Initiates calls to current and potential customers to sell and upsell products and services.
JOB LEVEL
A03
EDUCATION/DEGREE
High School Diploma or Technical Certificate
REPORTS TO
Supervisor
Salary Range
BASE 50%
$55,600
TOTAL 50%
$66,100
Job Responsibilities for Call Center Representative III - Outbound
Uses standard scripts and procedures to promote products and services. Processes orders and documents customer requests, interactions, outcomes, and feedback in the system. May make follow up calls to confirm details of orders or provide additional information.
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Call Center Representative III - Outbound Skills & Proficiency Level
| Skills | Proficiency Level |
|---|---|
| Products And Services | Level 2 |
| Customer Focus | Level 3 |
| Attention to Detail | Level 3 |
