Sample Job Description for Computer Support Operations Shift Supervisor
Job Description Management
A sample job description outlines the essential duties, responsibilities, and requirements of a specific role within an organization. It provides a clear and concise summary of what the job entails, the expectations for the position, the qualifications, and skills and competencies required to perform the job successfully.
An accurate, well-written job description example can attract qualified candidates and ensure that both the employer and employee have a clear understanding of the role. It can also serve as a basis for performance evaluations and career development plans.
Additionally, sample job descriptions are helpful in other areas of HR, such as to determine pay structure, create a sound job architecture, and ensure legal compliance with labor laws and regulations.
Matching the right person with the right background and skills to the appropriate role is critical to the success of any organization and it starts with an accurate job description.
Our job description management solution, JobArchitect, simplifies the process of creating and maintaining job descriptions, and helps companies accurately communicate a job’s required skills so that you can hire right and perform better.
Computer Support Operations Shift Supervisor Job Overview
Computer Support Operations Shift Supervisor Job Description Sample
Supervises and monitors the computer operations of one or more shifts.
JOB LEVEL
S01
EDUCATION/DEGREE
Associate's Degree
REPORTS TO
Manager
Salary Range
BASE 50%
$90,200
TOTAL 50%
$93,300
Job Responsibilities for Computer Support Operations Shift Supervisor
Leads the operating and monitoring of computer equipment and delegates workflow as necessary. Uses established procedures to perform routine tasks to maintain computer equipment and its peripherals. Observes peripheral equipment and error messages displayed on the monitor of the terminal to identify faulty output or machine stoppage.
Search Job Openings
View Job Description Templates of Similar Jobs
| Job Title | Job Description | |
|---|---|---|
| 1 | Office Operations Supervisor | The Office Operations Supervisor implements procedures and policies for all administrative activities. Oversees and manages the daily activities of office staff to ensure efficient operations, service delivery and expense control. Being an Office Operations Supervisor oversees the selection of vendors and the purchase of office equipment and supplies. Typically manages record-keeping, document preparation, mail distribution, reception, bill or invoice processing, maintenance services, technical support, project coordination/scheduling, and other related internal operations. In addition, Office Operations Supervisor coordinates resources to troubleshoot, determine the best solutions, and solve problems. Tracks and analyzes operational costs and monitors budget. Recruits, trains, and coaches office staff to achieve optimal performance. May require a bachelor's degree. Typically reports to a manager. The Office Operations Supervisor supervises a small group of para-professional staff in an organization characterized by highly transactional or repetitive processes. Contributes to the development of processes and procedures. Working as an Office Operations Supervisor typically requires 3 years experience in the related area as an individual contributor. Thorough knowledge of functional area under supervision. |
| 2 | General Operations Manager | The General Operations Manager develops and implements company policies and procedures as well as ensures compliance with these procedures. Manages general activities of an organization's operations in a non-manufacturing environment. Being a General Operations Manager prepares reports and audits to monitor and improve operations effectiveness. Evaluates and enhances current operational systems. In addition, General Operations Manager may coordinate communication between different functions. Requires a bachelor's degree or its equivalent. Typically reports to a senior manager or head of unit/department. The General Operations Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. Extensive knowledge of department processes. Working as a General Operations Manager typically requires 5 years experience in the related area as an individual contributor. 1 to 3 years supervisory experience may be required. |
| 3 | Production Staffing and Operations Manager | The Production Staffing and Operations Manager plans and establishes work schedules, staffing requirements, and production sequences to maximize productivity. Manages the operations of all production areas to ensure that volume, cost, and quality standards are achieved. Being a Production Staffing and Operations Manager is familiar with a variety of the field's concepts, practices, and procedures. Provides production process analysis and makes recommendations on solutions to process improvements. In addition, Production Staffing and Operations Manager relies on extensive experience and judgment to plan and accomplish goals. Performs a variety of tasks. Required a certain degree of creativity and latitude. Typically requires a bachelor's degree. Typically reports to a senior manager. The Production Staffing and Operations Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. Extensive knowledge of department processes. Working as a Production Staffing and Operations Manager typically requires 5 years experience in the related area as an individual contributor. 1 to 3 years supervisory experience may be required. |
| 4 | Computer Operations and Monitoring Specialist I | The Computer Operations and Monitoring Specialist I performs routine tasks to maintain computer equipment and their peripherals by established procedures. Assists in operating and monitoring computer equipment. Being a Computer Operations and Monitoring Specialist I may require an associate's degree or its equivalent. Observes peripheral equipment and error messages displayed on monitor of terminal to detect faulty output or machine stoppage. In addition, Computer Operations and Monitoring Specialist I typically reports to a project leader or manager. Being a Computer Operations and Monitoring Specialist I works under the close direction of senior personnel in the functional area. Possesses a moderate understanding of general aspects of the job. May require 0-1 year of general work experience. |
| 5 | Computer Operations and Monitoring Specialist II | The Computer Operations and Monitoring Specialist II performs routine tasks to maintain computer equipment and their peripherals. Operates and monitors computer equipment. Being a Computer Operations and Monitoring Specialist II may require an associate's degree or its equivalent. Observes peripheral equipment and error messages displayed on monitor of terminal to detect faulty output or machine stoppage. In addition, Computer Operations and Monitoring Specialist II typically reports to a project leader or manager. Being a Computer Operations and Monitoring Specialist II works under moderate supervision. Gains or has attained full proficiency in a specific area of discipline. Working as a Computer Operations and Monitoring Specialist II typically requires 1-3 years of related experience, or may need 0 years of experience with additional specialized training and/or certification. |
Computer Support Operations Shift Supervisor Skills & Proficiency Level
| Skills | Proficiency Level |
|---|---|
| Standard Operating Procedures (SOP) | Level 2 |
| Planning and Organizing | Level 2 |
| Coordination | Level 2 |
