Plans and directs all administrative, financial, and operational activities for the organization's President, CEO, or other executive.
Organizes and prioritizes critical issues and required information for the executive to facilitate efficient decision making. Acts as a point of contact or gatekeeper between top management and other stakeholders. Provides oversight and guidance to projects of high importance. May act as an advisor to the chief executive. May be responsible for the management of executive support staff.
Job Title | Job Description | |
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1 | Office Operations Manager | The Office Operations Manager develops and implements procedures and policies for all administrative activities. Oversees and manages the daily activities of office staff to ensure efficient operations, service delivery and expense control. Being an Office Operations Manager oversees the selection of vendors and the purchase of office equipment and supplies. Typically manages record-keeping, document preparation, mail distribution, reception, bill or invoice processing, maintenance services, technical support, project coordination/scheduling, and other related internal operations. In addition, Office Operations Manager coordinates resources to troubleshoot, determine the best solutions, and solve problems. Tracks and analyzes operational costs and monitors budget. Recruits, trains, and coaches office staff to achieve optimal performance. May require a bachelor's degree. Typically reports to a head of a unit/department. The Office Operations Manager supervises a group of primarily para-professional level staffs. May also be a level above a supervisor within high volume administrative/ production environments. Makes day-to-day decisions within or for a group/small department. Has some authority for personnel actions. Working as an Office Operations Manager typically requires 3-5 years experience in the related area as an individual contributor. Thorough knowledge of functional area and department processes. |
2 | Office Operations Supervisor | The Office Operations Supervisor implements procedures and policies for all administrative activities. Oversees and manages the daily activities of office staff to ensure efficient operations, service delivery and expense control. Being an Office Operations Supervisor oversees the selection of vendors and the purchase of office equipment and supplies. Typically manages record-keeping, document preparation, mail distribution, reception, bill or invoice processing, maintenance services, technical support, project coordination/scheduling, and other related internal operations. In addition, Office Operations Supervisor coordinates resources to troubleshoot, determine the best solutions, and solve problems. Tracks and analyzes operational costs and monitors budget. Recruits, trains, and coaches office staff to achieve optimal performance. May require a bachelor's degree. Typically reports to a manager. The Office Operations Supervisor supervises a small group of para-professional staff in an organization characterized by highly transactional or repetitive processes. Contributes to the development of processes and procedures. Working as an Office Operations Supervisor typically requires 3 years experience in the related area as an individual contributor. Thorough knowledge of functional area under supervision. |
3 | Retail Sales Associate | The Retail Sales Associate provides suggestions and product information based on customers' needs. Responsible for selling goods and assisting customers on the selling floor. Being a Retail Sales Associate may help with store opening and closing procedures. Maintains a thorough, up to date knowledge of products, sales and promotions. In addition, Retail Sales Associate typically requires a high school diploma or equivalent. Typically reports to a supervisor. Being a Retail Sales Associate works under moderate supervision. Gaining or has attained full proficiency in a specific area of discipline. Working as a Retail Sales Associate typically requires 1-3 years of related experience, or may need 0 years of experience with additional specialized training and/or certification. |
4 | Chief Legal Executive | The Chief Legal Executive reviews changes to law and regulations and advises management about any impact to the business. Plans and directs all aspects of an organization's legal affairs and ensures all business policies and activities are managed correctly and in compliance with current laws. Being a Chief Legal Executive leads the defense of the organization in lawsuits and the prosecution of lawsuits on behalf of the organization against others. Provides guidance and counsel to management on business transactions and initiatives. In addition, Chief Legal Executive ensures that all company communications, contracts, documents, filings and press releases undergo a legal review. May engage and coordinate with outside counsel for certain matters. Requires a Juris Doctor degree from an accredited law school and may require admittance to a state bar. Typically reports to CEO. Responsible for the development of functional or business unit strategy for the entire organization. Defines corporate vision and strategy establishes company direction and focus. Executes multiple high impact initiatives to achieve overall corporate goals. |
5 | Business Sector Vice President | The Business Sector Vice President guides the strategic development, business planning, and goal and objective setting for the sector based on current environment and projected conditions for the sector. Plans and directs a sector's activities, policies, objectives, and initiatives according to the mission of the organization. Being a Business Sector Vice President measures and analyzes the sector's financial performance and the overall status of the sector. Oversees overall staff performance and development plans. In addition, Business Sector Vice President has broad knowledge and experience within the sector. Requires a bachelor's degree. Typically reports to top management. The Business Sector Vice President manages a business unit, division, or corporate function with major organizational impact. Establishes overall direction and strategic initiatives for the given major function or line of business. Has acquired the business acumen and leadership experience to become a top function or division head. |
Skills | Proficiency Level |
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Business Acumen | Level 3 |
Industry Knowledge | Level 3 |
Organizational Savvy | Level 4 |