Supervises and oversees the planning and coordination of live and virtual meetings and events for an organization or external clients.
Implements an event strategy to achieve financial, operational, and outreach objectives. Evaluates meeting or event requirements and researches and recommends adequate channels or venues. Coordinates meeting logistics, including attendee registration, transportation, accommodations, meals, and technology. Conducts rehearsals and system checks of all equipment and connectivity. Maintains relationships with vendors for event support services. Coordinates budgets and ensures that events stay within cost projections.
| Job Title | Job Description | |
|---|---|---|
| 1 | Sales Team Supervisor | The Sales Team Supervisor recommends changes to current sales techniques or procedures based on team performance and new selling techniques. Supervises and coordinates the daily activities of sales representatives engaged in promoting and selling a product by phone or mail. Being a Sales Team Supervisor typically reports to a manager. May require a bachelor's degree in business. The Sales Team Supervisor supervises a group of primarily para-professional level staffs. May also be a level above a supervisor within high volume administrative/ production environments. Makes day-to-day decisions within or for a group/small department. Has some authority for personnel actions. Thorough knowledge of department processes. Working as a Sales Team Supervisor typically requires 3-5 years experience in the related area as an individual contributor. |
| 2 | Claims Investigations Supervisor II | The Claims Investigations Supervisor II oversees the investigation of insurance claims for personal, property, or casualty loss based on coverage, appraisal, and verifiable damage. Supervises most activities in the claims department. Being a Claims Investigations Supervisor II supervises negotiations to settle claims out-of-court up to a predetermined limit. Interacts with claimants and oversees the review of claim forms and other records to determine insurance coverage. In addition, Claims Investigations Supervisor II refers claims exceeding authorized limits to next level of supervision. May be responsible for reviewing and processing highly complex or high-value claims. May assists in training subordinate Property and Casualty Claims Examiners and Adjusters. A level II supervisor has authority for personnel actions and oversees most day to day operations of group. May require a bachelor's degree. Typically reports to a manager or head of a unit/department. The Claims Investigations Supervisor II supervises a small group of para-professional staff in an organization characterized by highly transactional or repetitive processes. Contributes to the development of processes and procedures. Thorough knowledge of functional area under supervision. Working as a Claims Investigations Supervisor II typically requires 3 years experience in the related area as an individual contributor. |
| 3 | Event Logistics Manager | The Event Logistics Manager defines and communicates processes and policies to ensure meetings and events achieve financial, operational, and outreach objectives. Manages and oversees the coordination of live and virtual meetings and events for an organization or external clients. Being a Event Logistics Manager develops a vendor network and manages contracts for catering, promotional resources, and other event support services. Evaluates meeting or event requirements and ensures channels or venues meet the physical or functional requirements for the event. In addition, Event Logistics Manager manages pre-event activities including scheduling, logistics, registration, and accommodations. Conducts post-event evaluations to determine effectiveness and develop insights for improvement. Monitors event budgets and prepares periodic management reports. Typically requires a bachelor's degree. Typically reports to a director. The Event Logistics Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. Working as a Event Logistics Manager typically requires 5 years experience in the related area as an individual contributor. 1-3 years supervisory experience may be required. Extensive knowledge of the function and department processes. |
| 4 | Corporate Compliance Supervisor | The Corporate Compliance Supervisor monitors all activities impacted by regulatory requirements related to the organization's governance and any industry-specific or location-specific laws. Supervises the compliance programs, policies, reporting, and practices for an organization or business. Being a Corporate Compliance Supervisor implements risk-based compliance testing of existing procedures and controls to identify, detect, and correct noncompliance. Utilizes established internal controls and auditing systems that monitor and report on regulated activities and processes. In addition, Corporate Compliance Supervisor implements changes to compliance processes due to new or amended regulations. Supports communication and training initiatives that inform stakeholders about compliance requirements. Typically requires a bachelor's degree or equivalent. Typically reports to a manager or head of a unit/department. The Corporate Compliance Supervisor supervises a group of primarily para-professional level staffs. May also be a level above a supervisor within high volume administrative/ production environments. Makes day-to-day decisions within or for a group/small department. Has some authority for personnel actions. Working as a Corporate Compliance Supervisor typically requires 3-5 years experience in the related area as an individual contributor. Thorough knowledge of functional area and department processes. |
| 5 | Event Logistics Director | The Event Logistics Director develops the strategy, goals, success metrics, and messaging for events to ensure alignment with business goals. Plans and directs live and virtual meetings and events for an organization or external clients. Being an Event Logistics Director develops and maintains a network of vendors. Defines planning standards, policies, and procedures to drive efficiency and ensure meetings and events achieve financial, operational, and outreach objectives. In addition, Event Logistics Director provides budgetary oversight and control, negotiating and approving the final selection of venues, catering, technology, and other event support services. Understands organizational goals and develops high-level event planning, scheduling, and budgeting to drive long-term business objectives. Typically requires a bachelor's degree. Typically reports to senior management. The Event Logistics Director manages a departmental sub-function within a broader departmental function. Creates functional strategies and specific objectives for the sub-function and develops budgets/policies/procedures to support the functional infrastructure. Working as an Event Logistics Director typically requires 5+ years of managerial experience. Deep knowledge of the managed sub-function and solid knowledge of the overall departmental function. |
| Skills | Proficiency Level |
|---|---|
| International Trade | Level 3 |
| Planning and Organizing | Level 4 |
| Coordination | Level 4 |