Manages and oversees the coordination of live and virtual meetings and events for an organization or external clients.
Defines and communicates processes and policies to ensure meetings and events achieve financial, operational, and outreach objectives. Evaluates meeting or event requirements and ensures channels or venues meet the physical or functional requirements for the event. Develops a vendor network and manages contracts for catering, promotional resources, and other event support services. Manages pre-event activities including scheduling, logistics, registration, and accommodations. Conducts post-event evaluations to determine effectiveness and develop insights for improvement. Monitors event budgets and prepares periodic management reports.
| Job Title | Job Description | |
|---|---|---|
| 1 | Sales Program Senior Manager | The Sales Program Senior Manager implements processes, tools, and structures to support the sales organization's operations. Manages the sales teams and supporting operations required to implement the organizational sales strategy, drive revenue growth, and accomplish financial objectives. Being a Sales Program Senior Manager monitors the industry, business environment, competitors, and customers to develop action plans for expanding and retaining the customer base. Conducts long-term and short-term goal setting for teams and individuals and uses data to measure and monitor sales processes, identify issues, and enhance performance. In addition, Sales Program Senior Manager uses customer feedback and insights to collaborate with internal stakeholders to identify and suggest new products. Builds and develops effective sales and support teams with recruiting, mentoring, and training. Participates in meetings, presentations, and demos to support or close strategic or high-value sales. Typically requires a bachelor's degree. Typically reports to a director. The Sales Program Senior Manager typically manages through subordinate managers and professionals in larger groups of moderate complexity. Provides input to strategic decisions that affect the functional area of responsibility. May give input into developing the budget. Working as a Sales Program Senior Manager typically requires 3+ years of managerial experience. Capable of resolving escalated issues arising from operations and requiring coordination with other departments. |
| 2 | Event Logistics Manager | The Event Logistics Manager defines and communicates processes and policies to ensure meetings and events achieve financial, operational, and outreach objectives. Manages and oversees the coordination of live and virtual meetings and events for an organization or external clients. Being a Event Logistics Manager develops a vendor network and manages contracts for catering, promotional resources, and other event support services. Evaluates meeting or event requirements and ensures channels or venues meet the physical or functional requirements for the event. In addition, Event Logistics Manager manages pre-event activities including scheduling, logistics, registration, and accommodations. Conducts post-event evaluations to determine effectiveness and develop insights for improvement. Monitors event budgets and prepares periodic management reports. Typically requires a bachelor's degree. Typically reports to a director. The Event Logistics Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. Working as a Event Logistics Manager typically requires 5 years experience in the related area as an individual contributor. 1-3 years supervisory experience may be required. Extensive knowledge of the function and department processes. |
| 3 | Safety Programs Compliance Senior Manager | The Safety Programs Compliance Senior Manager analyzes safety metrics to evaluate and track program performance, identify trends, and ensure operational alignment with safety objectives. Manages an organization's safety programs, policies, and procedures to promote occupational safety and prevent workplace accidents. Being a Safety Programs Compliance Senior Manager oversees incident investigations to determine root causes, develop preventative measures, and prepare safety reports for management. Implements processes and standards to inspect and audit the organization's procedures, facilities, and equipment and ensure compliance with safety regulations and requirements. In addition, Safety Programs Compliance Senior Manager organizes safety trainings, meetings, and orientations to ensure adequate understanding of risks and safety protocols. Requires a bachelor's degree. Typically reports to a director. The Safety Programs Compliance Senior Manager typically manages through subordinate managers and professionals in larger groups of moderate complexity. Provides input to strategic decisions that affect the functional area of responsibility. May give input into developing the budget. Working as a Safety Programs Compliance Senior Manager typically requires 3+ years of managerial experience. Capable of resolving escalated issues arising from operations and requiring coordination with other departments. |
| 4 | Event Logistics Director | The Event Logistics Director develops the strategy, goals, success metrics, and messaging for events to ensure alignment with business goals. Plans and directs live and virtual meetings and events for an organization or external clients. Being an Event Logistics Director develops and maintains a network of vendors. Defines planning standards, policies, and procedures to drive efficiency and ensure meetings and events achieve financial, operational, and outreach objectives. In addition, Event Logistics Director provides budgetary oversight and control, negotiating and approving the final selection of venues, catering, technology, and other event support services. Understands organizational goals and develops high-level event planning, scheduling, and budgeting to drive long-term business objectives. Typically requires a bachelor's degree. Typically reports to senior management. The Event Logistics Director manages a departmental sub-function within a broader departmental function. Creates functional strategies and specific objectives for the sub-function and develops budgets/policies/procedures to support the functional infrastructure. Working as an Event Logistics Director typically requires 5+ years of managerial experience. Deep knowledge of the managed sub-function and solid knowledge of the overall departmental function. |
| 5 | Office Operations Senior Manager | The Office Operations Senior Manager develops and implements procedures and policies for all administrative activities. Oversees and manages the daily activities of office staff to ensure efficient operations, service delivery and expense control. Being an Office Operations Senior Manager oversees the selection of vendors and the purchase of office equipment and supplies. Typically manages record-keeping, document preparation, mail distribution, reception, bill or invoice processing, maintenance services, technical support, project coordination/scheduling, and other related internal operations. In addition, Office Operations Senior Manager coordinates resources to troubleshoot, determine the best solutions, and solve problems. Tracks and analyzes operational costs and monitors budget. Recruits, trains, and coaches office staff to achieve optimal performance. May require a bachelor's degree. Typically reports to a head of a unit/department. The Office Operations Senior Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. Working as an Office Operations Senior Manager typically requires 5 years experience in the related area as an individual contributor. 1 - 3 years supervisory experience may be required. Extensive knowledge of the function and department processes. |
| Skills | Proficiency Level |
|---|---|
| Meeting Management | Level 5 |
| Planning and Organizing | Level 5 |
| Coordination | Level 5 |