Responsible for responding to employee questions and inquiries about employee benefit programs and human resources policies.
Maintains information systems, prepares appropriate documentation, and processes necessary paperwork. Resolves matters pertaining to employee benefit programs, including life, health, disability insurance, medical/dependent care spending accounts, COBRA, income continuance, and other paid time off as well as retirement and pension plans.
Job Title | Job Description | |
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1 | HRIS Data Analyst III | The HRIS Data Analyst III designs, implements, and analyzes reports to determine the overall trends of the organization. Processes and analyzes employee information by using Human Resources Information Systems (HRIS). Being a HRIS Data Analyst III typically requires a bachelor's degree or its equivalent. Ensures systems integration and upgrades by collaborating and communicating with other colleagues. In addition, HRIS Data Analyst III typically reports to Manager. Being a HRIS Data Analyst III contributes to moderately complex aspects of a project. Work is generally independent and collaborative in nature. Working as a HRIS Data Analyst III typically requires 4 to 7 years of related experience. |
2 | HR Data Clerk I | The HR Data Clerk I completes routine data entry, report generation, and audit activities to ensure the accuracy of employee data in HRIS systems. Performs clerical and administrative tasks to support HR operations and projects. Being a HR Data Clerk I may administer other HR systems used for timekeeping, performance, and training management processes. Assists with delivering core HR processes like onboarding, hiring, terminations, retirements, timekeeping, and program implementations, including benefits, compensation, and performance management. In addition, HR Data Clerk I requires a high school diploma or equivalent. Typically reports to a supervisor. Being a HR Data Clerk I works under the close direction of senior personnel in the functional area. Possesses a moderate understanding of general aspects of the job. May require 0-1 year of general work experience. |
3 | HR Data Operations Manager | The HR Data Operations Manager collaborates with stakeholders to provide consultation, process design, and project management of HR program implementations and initiatives like compensation, benefits, performance management, or training. Manages the deployment and administration of operational processes used to deliver HR programs and projects. Being a HR Data Operations Manager oversees employee data management processes to ensure that data is secure and maintained consistent with company policies and privacy regulations and that required reporting and filings are delivered. Develops scalable methodologies and tools to optimize HR operations and streamline core processes like onboarding, hiring, terminations, retirements, timekeeping, and others that make up the employment life-cycle. In addition, HR Data Operations Manager evaluates, selects, and manages HR process outsourcing vendors and contracts. Typically requires a bachelor's degree. Typically reports to a manager or head of a unit/department. The HR Data Operations Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. Working as a HR Data Operations Manager typically requires 5 years experience in the related area as an individual contributor. 1 - 3 years supervisory experience may be required. Extensive knowledge of the function and department processes. |
4 | Field Service Engineering Manager | The Field Service Engineering Manager plans and oversees installation, troubleshooting, and maintenance of products/equipment to ensure proper function and maximize uptime. Manages field service personnel to provide effective on-site support and technical assistance with various products or equipment. Being a Field Service Engineering Manager handles service contracts and directs support services. Oversees the scheduling and training of field service representatives. In addition, Field Service Engineering Manager develops methods, guidelines, and policies to facilitate efficient service delivery. Reviews service reports to monitor service performance and enhance customer satisfaction. Ensures all customer issues are satisfactorily resolved, utilizing engineering, manufacturing, and other teams as needed. Requires a bachelor's degree. Typically reports to a director. The Field Service Engineering Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. Working as a Field Service Engineering Manager typically requires 5 years experience in the related area as an individual contributor. 1 - 3 years supervisory experience may be required. Extensive knowledge of the function and department processes. |
5 | HRBP V | The HRBP V develops workforce plans and an understanding of external customer trends and issues in the industry that could potentially impact business. Provides human resources consultation and support to a designated business unit to define and execute HR strategies that enable accomplishment of business objectives. Being a HRBP V utilizes knowledge of various human resources functions to provide tactical support to line managers. Leads organizational assessment that converts strategies into result-driven actions. In addition, HRBP V acts as liaison with other HR functions. Provides change management leadership as needed. Typically requires a bachelor's degree or equivalent. Typically reports to a manager or head of a unit/department. Being a HRBP V works autonomously. Goals are generally communicated in "solution" or project goal terms. May provide a leadership role for the work group through knowledge in the area of specialization. Works on advanced, complex technical projects or business issues requiring state of the art technical or industry knowledge. Working as a HRBP V typically requires 10+ years of related experience. |
Skills | Proficiency Level |
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Standard Operating Procedures (SOP) | Level 4 |
Attention to Detail | Level 4 |
Confidentiality | Level 4 |