Sample Job Description for IT Operations Supervisor II
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IT Operations Supervisor II Job Overview
IT Operations Supervisor II Job Description Sample
Supervises the implementation and administration of information systems and equipment in accordance with organizational policies and goals.
JOB LEVEL
M01
EDUCATION/DEGREE
Bachelor's Degree
REPORTS TO
Manager
Salary Range
BASE 50%
$124,790
TOTAL 50%
$131,590
Job Responsibilities for IT Operations Supervisor II
Implements internal procedures and guidelines to diagnose and resolve technical issues across different systems and technologies, including hardware, software, and networks. Analyzes business needs and recommends IT hardware and software products to support internal business processes. Develops detailed documentation of methodologies, processes, and specifications of an organization’s IT systems and coordinates and schedules IT initiatives. Monitors information systems to ensure computer equipment, hardware, and software operate in alignment with organizational needs and standards. Installs and configures an organization's network infrastructure including LANs, WANs, and wireless networks and monitors network performance. Implements basic security measures to protect systems and data and develops backup strategies and recovery plans. Collaborates with business groups to help utilize information systems to improve operational efficiency.
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IT Operations Supervisor II Skills & Proficiency Level
| Skills | Proficiency Level |
|---|---|
| Planning and Organizing | Level 2 |
| Coordination | Level 2 |
| Judgment and Decision Making | Level 2 |
