Develops quality assurance, compliance, and implementation plans for individual IT functions that support the organization's overall service and software quality standards.
Advises function leaders on best practices for the deployment of QA methodologies and processes. Designs and incorporates plans for each function that drive quality service and product deliverables. Establishes a performance monitoring program and designs metrics that can be used to identify quality issues, analyze problems, and develop quality improvement initiatives. Trains staff on quality concepts, objectives, tools, and processes.
Job Title | Job Description | |
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1 | Entry Process Engineer | The Entry Process Engineer collects production data and applies standard scientific and statistical methods to analyze, document, and diagram production processes. Develops and optimizes continuous production and manufacturing processes to achieve the output, quality, and cost goals of the organization. Being an Entry Process Engineer recommends changes or upgrades to equipment, work methods, or other aspects of the process to improve efficiency and utilization of resources including labor, energy and raw materials. Identifies process bottlenecks and devises solutions to resolve. In addition, Entry Process Engineer requires a bachelor's degree of engineering. Typically reports to a manager or head of a unit/department. Being an Entry Process Engineer works on projects/matters of limited complexity in a support role. Work is closely managed. Working as an Entry Process Engineer typically requires 0-2 years of related experience. |
2 | VP of Lean Six Sigma Process | The VP of Lean Six Sigma Process develops total quality policies, standards, and programs designed to drive continuous improvement of organizational processes, products, and services. Oversees all aspects of an organization's total quality function. Being a VP of Lean Six Sigma Process directs cross functional teams and vendors in the implementation of quality programs. Creates and drives strategic initiatives. In addition, VP of Lean Six Sigma Process ensures internal guidelines and programs are in compliance with regulations and align with industry standards and best practices. Typically requires a master's degree. Requires Six Sigma or Kaizen certification. Typically reports to top management. The VP of Lean Six Sigma Process manages a departmental function within a broader corporate function. Develops major goals to support broad functional objectives. Approves policies developed within various sub-functions and departments. Working as a VP of Lean Six Sigma Process typically requires 8+ years of managerial experience. Comprehensive knowledge of the overall departmental function. |
3 | Project Manager - Entry - IT | The Project Manager - Entry - IT has overall responsibility for managing scope, cost, schedule, internal staffing and outside vendors, and contractual deliverable. Manages and oversees all aspects of a technology project to ensure it is completed on-time and within budget. Being a Project Manager - Entry - IT possesses strong knowledge of technology. Prepares reports for upper management regarding status of project. In addition, Project Manager - Entry - IT typically requires a bachelor's degree or its equivalent. Typically reports to a manager. Being a Project Manager - Entry - IT gains exposure to some of the complex tasks within the job function. Occasionally directed in several aspects of the work. Working as a Project Manager - Entry - IT typically requires 2 to 4 years of related experience. |
4 | Technology Project Manager V | The Technology Project Manager V has overall responsibility for managing scope, cost, schedule, internal staffing, vendors, and contractual deliverables. Manages and oversees all aspects of a technology project to ensure it is completed on-time and within budget. Being a Technology Project Manager V monitors project milestones and generate periodic status reports. Develops detailed project plans. In addition, Technology Project Manager V evaluates and manages risk. Incorporates quality measures and standards to project deliverables. Possesses strong knowledge of technology. Typically requires a bachelor's degree or equivalent. May require Project Management Certification. Typically reports to a manager or head of a unit/department. Being a Technology Project Manager V works autonomously. Goals are generally communicated in "solution" or project goal terms. May provide a leadership role for the work group through knowledge in the area of specialization. Works on advanced, complex technical projects or business issues requiring state of the art technical or industry knowledge. Working as a Technology Project Manager V typically requires 10+ years of related experience. |
5 | Technology Project Assistant | The Technology Project Assistant prepares and maintains project documentation including project schedules, status reports, presentations, resource plans, meeting schedules, and notes. Provides administrative support and coordination to IT projects and teams. Being a Technology Project Assistant may expedite orders or deliveries of products and resources from vendors. Coordinates logistics for project activities. In addition, Technology Project Assistant typically requires an associate degree or equivalent. Typically reports to a supervisor. Being a Technology Project Assistant works under moderate supervision. Gaining or has attained full proficiency in a specific area of discipline. Working as a Technology Project Assistant typically requires 1-3 years of related experience, or may need 0 years of experience with additional specialized training and/or certification. |
Skills | Proficiency Level |
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Information Technology Trends | Level 3 |
Technology Advising | Level 3 |
Quality Management | Level 3 |