Sample Job Description for IT Services, Systems and Software Quality Manager
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IT Services, Systems and Software Quality Manager Job Overview
IT Services, Systems and Software Quality Manager Job Description Sample
Manages a group of quality assurance analysts who evaluate, test, and validate software and/or IT services.
JOB LEVEL
M02
EDUCATION/DEGREE
Bachelor's Degree
REPORTS TO
Head of a Unit/Department
Salary Range
BASE 50%
$138,400
TOTAL 50%
$148,400
Job Responsibilities for IT Services, Systems and Software Quality Manager
Develops and implements quality assurance problem reporting processes and systems. Analyzes deficiencies in service or performance and recommends product or service improvements to address problems. Designs and implements defect reduction programs.
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| 3 | Technology Project Manager V | The Technology Project Manager V has overall responsibility for managing scope, cost, schedule, internal staffing, vendors, and contractual deliverables. Manages and oversees all aspects of a technology project to ensure it is completed on-time and within budget. Being a Technology Project Manager V monitors project milestones and generate periodic status reports. Develops detailed project plans. In addition, Technology Project Manager V evaluates and manages risk. Incorporates quality measures and standards to project deliverables. Possesses strong knowledge of technology. Typically requires a bachelor's degree or equivalent. May require Project Management Certification. Typically reports to a manager or head of a unit/department. Being a Technology Project Manager V works autonomously. Goals are generally communicated in "solution" or project goal terms. May provide a leadership role for the work group through knowledge in the area of specialization. Works on advanced, complex technical projects or business issues requiring state of the art technical or industry knowledge. Working as a Technology Project Manager V typically requires 10+ years of related experience. |
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IT Services, Systems and Software Quality Manager Skills & Proficiency Level
| Skills | Proficiency Level |
|---|---|
| Business Process Improvement | Level 2 |
| Budgeting | Level 2 |
| Quality Management | Level 3 |
