Sample Job Description for Order Fulfillment Operations Manager

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Order Fulfillment Operations Manager Job Overview

Order Fulfillment Operations Manager Job Description Sample

Manages the order fulfillment process. Oversees order entry, administration, and shipping processes.

JOB LEVEL
M02
EDUCATION/DEGREE
Bachelor's Degree
REPORTS TO
Head of a Unit/Department
Salary Range
BASE 50%
$108,800
TOTAL 50%
$116,600
Job Responsibilities for Order Fulfillment Operations Manager

Implements scalable business processes and customer service standards to deliver efficient order processing. Uses order tracking and CRM systems to process orders, maintain customer information, and monitor contracts or agreements for expiration or renewal. Monitors inventories utilizing systematic procedures to maintain appropriate levels of products. Coordinates with stakeholders to troubleshoot and resolve workflow issues.

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View Job Description Templates of Similar Jobs

Job Title Job Description
1 EDI Application Interface Development Manager The EDI Application Interface Development Manager develops and implements an EDI strategy to support organizational initiatives. Oversees staff responsible for design and development of EDI application interfaces and maps. Being an EDI Application Interface Development Manager requires a bachelor's degree in area of specialty. Manages and leads the EDI project including documentation, quality assurance, implementation support, and workflow management. In addition, EDI Application Interface Development Manager typically reports to top management. The EDI Application Interface Development Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. Extensive knowledge of department processes. Working as an EDI Application Interface Development Manager typically requires 5 years experience in the related area as an individual contributor. 1 to 3 years supervisory experience may be required.
2 Order Filler I The Order Filler I obtains merchandise from bins or shelves and ensures the completeness and correctness of all orders filled. Responsible for filling customer orders using a pick list and preparing orders for shipment according to company standards. Being an Order Filler I requires a high school diploma or its equivalent. May operate materials handling equipment. In addition, Order Filler I typically reports to a supervisor or manager. Possesses a moderate understanding of general aspects of the job. Works under the close direction of senior personnel in the functional area. May require 0-1 year of general work experience. Being an Order Filler I possesses a moderate understanding of general aspects of the job. Works under the close direction of senior personnel in the functional area. May require 0-1 year of general work experience.
3 Order Filler II The Order Filler II obtains merchandise from bins or shelves and ensures the completeness and correctness of all orders filled. Responsible for filling customer orders using a pick list and preparing orders for shipment according to company standards. Being an Order Filler II requires a high school diploma or its equivalent. May operate materials handling equipment. In addition, Order Filler II typically reports to a supervisor or manager. Being an Order Filler II works under moderate supervision. Gains or has attained full proficiency in a specific area of discipline. Working as an Order Filler II typically requires 1-3 years of related experience, or may need 0 years of experience with additional specialized training and/or certification.
4 Order Filler III The Order Filler III obtains merchandise from bins or shelves and ensures the completeness and correctness of all orders filled. Responsible for filling customer orders using a pick list and preparing orders for shipment according to company standards. Being an Order Filler III requires a high school diploma or its equivalent. May operate materials handling equipment. In addition, Order Filler III typically reports to a supervisor or manager. Has gained proficiency in multiple competencies relevant to the job. Works independently within established procedures associated with the specific job function. Typically requires 3-5 years of related experience, or may need 2 years experience with additional specialized training and/or certification. Being an Order Filler III has gained proficiency in multiple competencies relevant to the job. Works independently within established procedures associated with the specific job function. Working as an Order Filler III typically requires 3-5 years of related experience, or may need 2 years experience with additional specialized training and/or certification.
5 Finished Goods Buying Specialist The Finished Goods Buying Specialist reviews success of previous orders to determine extent to which inventory should be replenished. Selects merchandise for order, places order, and stays involved in inventory distribution. Being a Finished Goods Buying Specialist may require a bachelor's degree in area of specialty. Researches new trends or advances in product lines to make appropriate buying decisions. In addition, Finished Goods Buying Specialist typically reports to a supervisor or manager. Working as a Finished Goods Buying Specialist typically requires 4 to 7 years of related experience. Contributes to moderately complex aspects of a project. Work is generally independent and collaborative in nature.

Order Fulfillment Operations Manager Skills & Proficiency Level

Skills Proficiency Level
Key Performance Indicators (KPI) Level 3
Business Process Improvement Level 3
Budgeting Level 3

Career Path for Order Fulfillment Operations Manager