Initiates calls to current and potential customers to sell and upsell products and services.
Uses standard scripts and procedures to promote products and services. Processes orders and documents customer requests, interactions, outcomes, and feedback in the system. May make follow up calls to confirm details of orders or provide additional information.
| Job Title | Job Description | |
|---|---|---|
| 1 | Intermediate Employment Representative | The Intermediate Employment Representative contacts with candidates and confirms interview schedules. Recruits potential employees via recruiting website, employee referrals, on-site recruiting and other sources. Being an Intermediate Employment Representative makes offers and conducts orientation for new employees. Checks candidates work history, competency and other qualifications. In addition, Intermediate Employment Representative assists in developing interview questions with hiring manager. Performs exit interviews and processes change of employee status. Requires an associate's degree of human resources. Typically reports to a supervisor or manager. Being an Intermediate Employment Representative gains exposure to some of the complex tasks within the job function. Occasionally directed in several aspects of the work. Working as an Intermediate Employment Representative typically requires 2 to 4 years of related experience. |
| 2 | Dispatch Operations Specialist II | The Dispatch Operations Specialist II maintains contact with drivers to communicate updates, delays, or special instructions and relay delivery status to customers. Coordinates drivers and vehicles to convey freight or passengers to assigned destinations in a timely and efficient manner. Being a Dispatch Operations Specialist II ensures drivers are compliant with all DOT, state, local, and company regulations. Records driver assignments, delivery time, and other transportation data in a computer database to track metrics. In addition, Dispatch Operations Specialist II requires a high school diploma or equivalent. Typically reports to a supervisor. Being a Dispatch Operations Specialist II works under moderate supervision. Gaining or has attained full proficiency in a specific area of discipline. Working as a Dispatch Operations Specialist II typically requires 1-3 years of related experience, or may need 0 years of experience with additional specialized training and/or certification. |
| 3 | Intermediate Materials Planner | The Intermediate Materials Planner documents overall material need, including all codes, brands, and contact information necessary to process orders. Reviews blueprints and product specifications to accurately determine amount of materials needed. Being an Intermediate Materials Planner requires ability to understand engineering documents and work closely with members of the engineering team. Adjusts amounts for existing inventory and for orders of conventional sizes. In addition, Intermediate Materials Planner requires a high school degree. Typically reports to a supervisor or manager. Working as an Intermediate Materials Planner typically requires 1-3 years of related experience. May be entry level if some experience in the skill. Gains or has attained full proficiency in a specific area of discipline. Works under moderate supervision. |
| 4 | Entry Sales Representative | The Entry Sales Representative works with customers to find what they want, create solutions and ensure a smooth sales process. Develops new prospects and interacts with existing customers to increase sales of an organization's products and/or services. Being an Entry Sales Representative requires an associate's degree or its equivalent. A certain degree of creativity and latitude is required. In addition, Entry Sales Representative typically reports to supervisor or manager. Being an Entry Sales Representative work is closely managed. Works on projects/matters of limited complexity in a support role. Working as an Entry Sales Representative typically requires 0-2 years of related experience. |
| 5 | Technical Talent Advisor II | The Technical Talent Advisor II understands requirements for technical positions, develops job advertisements and screens resumes/applications. Attracts, evaluates, and refers candidates for technical positions through recruiting website, employee referrals, on-site recruiting, search firms and other sourcing methods. Being a Technical Talent Advisor II extends offers and negotiates compensation. Contacts candidates to ascertain fit, and schedules interviews. In addition, Technical Talent Advisor II initiates onboarding plan for new hires. Ensures assigned positions are filled efficiently and effectively. May require a bachelor's degree. Typically reports to a supervisor or manager. Being a Technical Talent Advisor II occasionally directed in several aspects of the work. Gaining exposure to some of the complex tasks within the job function. Working as a Technical Talent Advisor II typically requires 2 -4 years of related experience. |
| Skills | Proficiency Level |
|---|---|
| Products And Services | Level 2 |
| Customer Focus | Level 3 |
| Attention to Detail | Level 3 |