Evaluates vendor operations, products, and services for compliance with government and company quality standards.
Conducts audits and testing of products, materials, and processes to measure effectiveness and compliance with company expectations. Analyzes and monitors metrics and KPIs to suggest improvement initiatives. Works with vendors and identifies alternative vendors to mitigate risks and resolve problems. Assists with drafting and negotiating service-level agreements to ensure performance/quality metrics, responsibilities, expectations, and penalties are adequately defined. Prepares reports and updates on vendor status and quality.
| Job Title | Job Description | |
|---|---|---|
| 1 | Purchasing Generalist III | The Purchasing Generalist III qualifies vendors, evaluates bids, and negotiates prices and terms for purchased goods and services. Purchases materials, supplies and services at the most favorable terms for the organization. Being a Purchasing Generalist III typically requires a bachelor's degree or its equivalent. Tracks purchases, monitors vendor quality, and maintains a current database of vendor information. In addition, Purchasing Generalist III typically reports to an executive or a manager. Being a Purchasing Generalist III contributes to moderately complex aspects of a project. Work is generally independent and collaborative in nature. Working as a Purchasing Generalist III typically requires 4 to 7 years of related experience. |
| 2 | Head of Quality Control | The Head of Quality Control ensures products meet corporate standards as well as all applicable government regulations. Oversees all aspects of an organization's quality control function. Being a Head of Quality Control requires a bachelor's degree. Develops procedures for testing of final product and makes decisions regarding the issuance of recall notices. In addition, Head of Quality Control typically reports to top management. The Head of Quality Control manages a business unit, division, or corporate function with major organizational impact. Establishes overall direction and strategic initiatives for the given major function or line of business. Has acquired the business acumen and leadership experience to become a top function or division head. |
| 3 | Data Entry Support III | The Data Entry Support III compares output to control totals and makes corrections to codes and batches as necessary. Reviews, codes, and inputs source data from storage media into a computer processing system. Being a Data Entry Support III requires a high school diploma or its equivalent. Prepares and distributes output reports as instructed. In addition, Data Entry Support III typically reports to a supervisor. Being a Data Entry Support III has gained proficiency in multiple competencies relevant to the job. Works independently within established procedures associated with the specific job function. Working as a Data Entry Support III typically requires 3-5 years of related experience. |
| 4 | QC Manager | The QC Manager proposes corrective actions to improve compliance with quality specifications. Manages the inspection and testing of materials, parts, and products to ensure adherence to established quality standards. Being a QC Manager requires a bachelor's degree. Recommends new or improved quality control methods, procedures, and/or standards. In addition, QC Manager typically reports to a head of a unit/department. The QC Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. Extensive knowledge of department processes. Working as a QC Manager typically requires 5 years experience in the related area as an individual contributor. 1 to 3 years supervisory experience may be required. |
| 5 | Lean Six Sigma Specialist IV | The Lean Six Sigma Specialist IV ensures adherence to internal guidelines, industry standards, and applicable regulations. Responsible for the development and implementation of total quality management programs. Being a Lean Six Sigma Specialist IV tracks and measures quality results. Creates data collection processes to produce metrics used in the auditing and analysis of processes. In addition, Lean Six Sigma Specialist IV assists in training other teams to guide continuous improvements. Develops new testing tools, measurement methods, and systems to ensure products and services meet quality standards. Requires a bachelor's degree. Typically requires Six Sigma or Kaizen certification. Typically reports to a manager. Being a Lean Six Sigma Specialist IV work is highly independent. May assume a team lead role for the work group. A specialist on complex technical and business matters. Working as a Lean Six Sigma Specialist IV typically requires 7+ years of related experience. |
| Skills | Proficiency Level |
|---|---|
| Industry Knowledge | Level 3 |
| Business Process Improvement | Level 2 |
| Standard Operating Procedures (SOP) | Level 2 |