Sample Job Description for Telecommunication Service Representative - Senior
Job Description Management
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Telecommunication Service Representative - Senior Job Overview
Telecommunication Service Representative - Senior Job Description Sample
Identifies and resolves customer issues regarding service or billing.
JOB LEVEL
P03
EDUCATION/DEGREE
Bachelor's Degree
REPORTS TO
Supervisor or Manager
Salary Range
BASE 50%
$47,000
TOTAL 50%
$51,510
Job Responsibilities for Telecommunication Service Representative - Senior
Addresses issues of telecommunication or cable service interruption, billing inquiries and billing discrepancies. May be responsible for promoting products or services.
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Telecommunication Service Representative - Senior Skills & Proficiency Level
| Skills | Proficiency Level |
|---|---|
| Products And Services | Level 3 |
| Digital Literacy | Level 3 |
| Attention to Detail | Level 3 |
