Sample Job Description for Telecommunication Support Services Supervisor II

Job Description Management

A sample job description outlines the essential duties, responsibilities, and requirements of a specific role within an organization. It provides a clear and concise summary of what the job entails, the expectations for the position, the qualifications, and skills and competencies required to perform the job successfully.
An accurate, well-written job description example can attract qualified candidates and ensure that both the employer and employee have a clear understanding of the role. It can also serve as a basis for performance evaluations and career development plans.
Additionally, sample job descriptions are helpful in other areas of HR, such as to determine pay structure, create a sound job architecture, and ensure legal compliance with labor laws and regulations.
Matching the right person with the right background and skills to the appropriate role is critical to the success of any organization and it starts with an accurate job description.
Our job description management solution, JobArchitect, simplifies the process of creating and maintaining job descriptions, and helps companies accurately communicate a job’s required skills so that you can hire right and perform better.

Telecommunication Support Services Supervisor II Job Overview

Telecommunication Support Services Supervisor II Job Description Sample

Oversees a team of specialists to support the maintenance of an organization's telecommunications system.

JOB LEVEL
M00
EDUCATION/DEGREE
Bachelor's Degree
REPORTS TO
Manager
Salary Range
BASE 50%
$120,700
TOTAL 50%
$122,500
Job Responsibilities for Telecommunication Support Services Supervisor II

Coordinates the installation and repairs of telecommunication equipment. Manages and delegates work orders and assignments. Helps solve and troubleshoot complex issues to mitigate the impact on the performance of the network. Identifies and implements process improvements and leads the implementation of new technologies.

Search Job Openings

Job Openings for Telecommunication Support Services Supervisor II

View Job Description Templates of Similar Jobs

Job Title Job Description
1 Intermediate Buyer The Intermediate Buyer qualifies vendors, evaluates bids, and negotiates prices and terms for purchased goods and services. Purchases materials, supplies and services at the most favorable terms for the organization. Being an Intermediate Buyer may require a bachelor's degree or its equivalent. Tracks purchases, monitors vendor quality, and maintains a current database of vendor information. In addition, Intermediate Buyer typically reports to a supervisor or manager. Being an Intermediate Buyer gains exposure to some of the complex tasks within the job function. Occasionally directed in several aspects of the work. Working as an Intermediate Buyer typically requires 2 to 4 years of related experience.
2 Custodian II The Custodian II uses cleaning tools and other products to create a clean, healthy environment. Cleans and maintains buildings, facilities, and equipment. Being a Custodian II may have basic maintenance skills and make minor repairs in the facility. Removes and disposes trash, recycling, and other waste following the appropriate policies. In addition, Custodian II may require a high school diploma. Typically reports to a supervisor or manager. Being a Custodian II works under moderate supervision. Gaining or has attained full proficiency in a specific area of discipline. Working as a Custodian II typically requires 1-3 years of related experience, or may need 0 years of experience with additional specialized training and/or certification.
3 Order Filler II The Order Filler II obtains merchandise from bins or shelves and ensures the completeness and correctness of all orders filled. Responsible for filling customer orders using a pick list and preparing orders for shipment according to company standards. Being an Order Filler II requires a high school diploma or its equivalent. May operate materials handling equipment. In addition, Order Filler II typically reports to a supervisor or manager. Being an Order Filler II works under moderate supervision. Gains or has attained full proficiency in a specific area of discipline. Working as an Order Filler II typically requires 1-3 years of related experience, or may need 0 years of experience with additional specialized training and/or certification.
4 Sales Team Supervisor The Sales Team Supervisor recommends changes to current sales techniques or procedures based on team performance and new selling techniques. Supervises and coordinates the daily activities of sales representatives engaged in promoting and selling a product by phone or mail. Being a Sales Team Supervisor typically reports to a manager. May require a bachelor's degree in business. The Sales Team Supervisor supervises a group of primarily para-professional level staffs. May also be a level above a supervisor within high volume administrative/ production environments. Makes day-to-day decisions within or for a group/small department. Has some authority for personnel actions. Thorough knowledge of department processes. Working as a Sales Team Supervisor typically requires 3-5 years experience in the related area as an individual contributor.
5 Clerical Support Supervisor The Clerical Support Supervisor establishes work procedures and standards to improve efficiency and effectiveness of assigned operations. Oversees various clerical office functions, including but not limited to record keeping, document processing, data maintenance, data entry, report filing, and telecommunications support. Being a Clerical Support Supervisor typically requires a high school diploma or equivalent. Ensures compliance with established corporate standards. In addition, Clerical Support Supervisor typically reports to a manager. The Clerical Support Supervisor supervises a small group of para-professional staff in an organization characterized by highly transactional or repetitive processes. Contributes to the development of processes and procedures. Working as a Clerical Support Supervisor typically requires 3 years experience in the related area as an individual contributor. Thorough knowledge of functional area under supervision.

Telecommunication Support Services Supervisor II Skills & Proficiency Level

Skills Proficiency Level
Standard Operating Procedures (SOP) Level 2
Planning and Organizing Level 2
Coordination Level 2