Also referred to as: Operational Support Supervisor
Requirements and Responsibilities

Operations Supervisor supervises the daily activities of an operations unit. Determines workflow and scheduling. Being an Operations Supervisor implements operational policies and procedures. May require a bachelor's degree or its equivalent. Additionally, Operations Supervisor typically reports to manager. The Operations Supervisor supervises a group of primarily para-professional level staffs. May also be a level above a supervisor within high volume administrative/ production environments. Makes day-to-day decisions within or for a group/small department. Has some authority for personnel actions. To be an Operations Supervisor typically requires 3-5 years experience in the related area as an individual contributor. Thorough knowledge of functional area and department processes.

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