Also referred to as: Operational Support Supervisor
Requirements and Responsibilities

Operations Supervisor supervises the daily activities of an operational unit. Maintains workflow, staffing and scheduling to achieve targeted operational and financial results. Being an Operations Supervisor ensures compliance with operational policies and procedures. Resolves routine operational issues. Additionally, Operations Supervisor may require a bachelor's degree. Typically reports to a senior manager or head of a unit/department. The Operations Supervisor supervises a group of primarily para-professional level staffs. May also be a level above a supervisor within high volume administrative/ production environments. Makes day-to-day decisions within or for a group/small department. Has some authority for personnel actions. To be an Operations Supervisor typically requires 3-5 years experience in the related area as an individual contributor. Thorough knowledge of functional area and department processes.

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