Customer Retention Supervisor supervises a staff of customer service representatives that process orders, prepare correspondence, and fulfill needs of existing customers that are at risk of cancelling services or orders. Addresses complaints with the goal of increasing satisfaction and securing renewals or saves. Being a Customer Retention Supervisor offers discounts or special deals as needed and within pre-established limits. May require a bachelor's degree in area of specialty. Additionally, Customer Retention Supervisor typically reports to a supervisor or manager. The Customer Retention Supervisor supervises a small group of para-professional staff in an organization characterized by highly transactional or repetitive processes. Contributes to the development of processes and procedures. Thorough knowledge of functional area under supervision. To be a Customer Retention Supervisor typically requires 3 years experience in the related area as an individual contributor. (Copyright 2024 Salary.com)
LOCATION: Springs Village Healthcare Center, Colorado Springs, CO
POSITION: RN/LPN Unit Manager Skilled Unit
PAY RATE: RN- $35Hr- $44.34 Hr DOE
SIGN ON BONUS - $5000 Hiring & Retention Bonus (Employment requirement must be met for pay out)
SHIFT AVAILABLE: Day Shift 6a - 6pm 3 Day Weeks
Join a great community that offers Skilled Nursing and Rehab Services
**WE ALSO OFFER REFERRAL BONUSES - refer your friends and get up to $2000 for each referral hired!
RESPONSIBILITIES
REQUIREMENTS:
BENEFITS OFFERED - Health, Vision, and Dental Insurance. 401(k) with company match, Paid Time-Off, Flexibility with schedules, tuition assistance, company sponsored training, free meals, etc.
ABOUT US – Springs Village is part of Stellar Senior Living, skilled nursing provider in the Western United States. Founded in 2012 we have experienced consistent growth adding senior living communities to our family each year. We continue to grow and are looking for top talent to join our team and continue this journey with us.
Clear All
0 Customer Retention Supervisor jobs found in Colorado Springs, CO area