Field Service Manager manages field service personnel to provide effective on-site support and technical assistance with various products or equipment. Plans and oversees installation, troubleshooting, and maintenance of products/equipment to ensure proper function and maximize uptime. Being a Field Service Manager oversees the scheduling and training of field service representatives. Handles service contracts and directs support services. Additionally, Field Service Manager develops methods, guidelines, and policies to facilitate efficient service delivery. Reviews service reports to monitor service performance and enhance customer satisfaction. Ensures all customer issues are satisfactorily resolved, utilizing engineering, manufacturing, and other teams as needed. Requires a bachelor's degree. Typically reports to a director. The Field Service Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. To be a Field Service Manager typically requires 5 years experience in the related area as an individual contributor. 1 - 3 years supervisory experience may be required. Extensive knowledge of the function and department processes. (Copyright 2024 Salary.com)
This position is responsible for providing customer on-site diagnosis, maintenance, repair, installation, and/or removal of basic to moderately complex electromechanical motors and equipment. Position with also partner with Technician III’s and Foremen on complex jobs, May work independently on small to medium accounts and/or moderately complex jobs.
When on Field Service jobs you will be paid an additional rate of $10.00 per hour (this includes $5.50 per hour Field Service Premium plus $4.50 per hour meal allowance).
The essential job functions include, but are not limited to:
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0 Field Service Manager jobs found in Longview, TX area