Software Support Manager oversees software support staff. Manages department budget to ensure goals are met. Being a Software Support Manager establishes and maintains relationships with engineering and software development. Provides advanced troubleshooting skills to resolve technical problems. Additionally, Software Support Manager researches, reports and corrects any quality assurance issues. Requires a bachelor's degree. Typically reports to a head of a unit/department. The Software Support Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. Extensive knowledge of department processes. To be a Software Support Manager typically requires 5 years experience in the related area as an individual contributor. 1 to 3 years supervisory experience may be required. (Copyright 2024 Salary.com)
The Red Hat Sales team is looking for a Partner Account Manager to join us in Zurich, Switzerland. In this role, you will identify, onboard and manage Service and Integration Partners who are helping customers on their journey into the cloud. You should have excellent leadership & communication skills, with ability to engage with technical as well as commercial set of stakeholders at local System Integrators and Service Partners and accelerate the adoption of the Red Hat portfolio in the cloud.
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