Account Services Representative, Sr. jobs in Naperville, IL
Account Services Representative, Sr. provides superior customer service to account holders by responding to questions about their account and processing transactions and fills in as teller as needed. May process account openings, closings, and distributions following standard procedures and regulations. Being an Account Services Representative, Sr. resolves customer issues and escalates complex cases to the appropriate bank staff. Knowledgeable about bank products and services. Additionally, Account Services Representative, Sr. identifies cross-selling opportunities as appropriate, and may refer customers to other bank resources. Requires a high school diploma or equivalent. Typically reports to a manager. The Account Services Representative, Sr. works independently within established procedures associated with the specific job function. Has gained proficiency in multiple competencies relevant to the job. To be an Account Services Representative, Sr. typically requires 3-5 years of related experience. (Copyright 2024 Salary.com)
Recently Added Account Services Representative, Sr. jobs
Account Services Representative
- LifeWorks
-
Chicago, IL
FULL_TIME
-
TELUS Health and LifeWorks have recently come together to leverage the power of technology and our caring cultures to further progress our shared goal of building a healthier and friendlier future for all. As a global-leading health and well-being provider – encompassing physical, mental and financial health – TELUS Health is improving health outcomes for consumers, patients, healthcare professionals, employers and employees.The Account Service Representative is responsible for supporting our Customer Success Managers; providing excellent customer service and completing administrative tasks.
The Account Service Representative will work with Customer Success Managers, Account Service Representatives and/or other internal resources, as well as directly with client base. This role is primarily internal and e-mail/administrative in nature.
Summary
The Account Service Representative is responsible for supporting our Customer Success Managers; providing excellent customer service and completing administrative tasks.The Account Service Representative will work with Customer Success Managers, Account Service Representatives and/or other internal resources, as well as directly with client base. This role is primarily internal and e-mail/administrative in nature.Responsibilities- Respond to Customer Success Manager inquiries & service requests pertaining to their clients’ programs and services
- Overseeing billing inquiries (review and resolution)
- Responsible for client administrative support; sending usage reports, preparing communications, complete internal forms to update systems
- Managing the renewal process with appropriate internal teams, providing reports to Customer Success Managers of their upcoming renewals
- Act as a liaison with internal departments to resolve issues that may arise with clients
- Responsible for updating and utilizing the CRM (Customer Relationship Management) system
- Data Entry projects, system clean up
- Miscellaneous administrative responsibilities to support Customer Success Managers and their clients
Succeeding as an Account Service Representative will require the following core qualifications and skills:- University degree in Business or a related field, or equivalent work experience
- 3 years of experience in a sales / account management administrative role preferred but not required
- Experience working in Microsoft Office Suite: Excel, PowerPoint, Adobe, Word. Salesforce experience a plus
- Prior experience in HR, Wellness, and/or EAP considered an asset
- Proven ability to respond in a timely manner in an email heavy environment
- Strong problem solving skills
- Strong organizational, analytical, Project Management skills
- Exceptional written and verbal communication skills
#LI-SG1#LI-Remote
TELUS Health is an Equal Opportunity Employer. It is our policy to hire without regard to race, color, creed, religion, national origin, citizenship status, sex, marital status, age, disability, sexual orientation or veteran status.
Where permitted by law, company employees must be fully immunized to access a TELUS Health office or customer premises.
Persons with disabilities who need accommodation in the application process or those needing job postings in an alternative format may e-mail a request totalentacquisitiononboarding@telushealth.com.
By applying to this role, you understand and agree that your information will be shared with the TELUS Group of Companies’ Talent Acquisition team(s) and/or any leader(s) who will be part of the selection process. - 1 Month Ago
Account Services Representative
- Reynolds and Reynolds
-
Naperville, IL
FULL_TIME
- Position description:American Guardian Warranty Services, Inc. (AGWS), an affiliate of Reynolds and Reynolds, is seeking an Account Services Representative for our growing team. In this role you will ...
- 1 Month Ago
Sr. Enterprise Account Executive - Financial Services
- ServiceNow
-
Chicago, IL
FULL_TIME
- Company DescriptionAt ServiceNow, our technology makes the world work for everyone, and our people make it possible. We move fast because the world can’t wait, and we innovate in ways no one else can ...
- 1 Month Ago
Patient Account Representative
- Paramedic Billing Services
-
Elmhurst, IL
FULL_TIME
- Overview: The Patient Account Representative will join our team in a customer service role, specializing in insurance processing revenue collection and patient relations. The Patient Account Represent...
- Just Posted
Customer Service Representative - Roselle, IL
- Signode -Customer Service Representative
-
Roselle, IL
FULL_TIME
- Customer Service Representative - Roselle, IL Apply Now Description/Job Summary About Signode:With over $2B in revenue, 80 manufacturing facilities across 6 continents and over 9,000 employees worldwi...
- 14 Days Ago
Sales Representative
- TruGreen - Sales Representative - Carpentersville, IL
-
Montgomery, IL
FULL_TIME
- TruGreen is Hiring Territory Sales RepresentativesImmediate Openings in Carpentersville, ILAt TruGreen, we are committed to our customers, our teams, our values, and the science of lawn care. A career...
- 5 Days Ago
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0 Account Services Representative, Sr. jobs found in Naperville, IL area
Sr. Account Services Coordinator- Beverage
- Rtc
-
Rolling Meadows, IL
- Job Summary:The Sr. Account Service Representative supports all our Beverage clients by maintaining the internal systems...
- 4/28/2024 12:00:00 AM
Patient Service Representative I
- Luriechildrens
-
Chicago, IL
- Patient Service Representative I page is loaded Patient Service Representative I Apply locations Streeterville, Chicago,...
- 4/28/2024 12:00:00 AM
Executive Director, Sales- Remote
- Kehe Food Distributors
-
Naperville, IL
- Why Work for KeHE? * Full-time * Pay Range: $141,860.00/Yr. - $190,000.00/Yr. * Shift Days: , Shift Time: * Benefits on ...
- 4/28/2024 12:00:00 AM
Director of Sales
- Sonesta International Hotels Corporation
-
Warrenville, IL
- locations Sonesta Simply Suites Chicago Naperville- Warrenville, ILtime type Full timeposted on Posted 2 Days Agojob req...
- 4/28/2024 12:00:00 AM
Sales Director
- Hyatt Regency Lisle Near Naperville
-
Lisle, IL
- JOB SUMMARY Implement a successful solicitation strategy to targeted guests in order to meet and/or exceed revenue goals...
- 4/27/2024 12:00:00 AM
Outside Parts Sales Representative
- Semitrailers
-
Aurora, IL
- Position title Outside Parts Sales Representative Description **Outside Parts Sales Representative** **Job Description**...
- 4/27/2024 12:00:00 AM
Pharmaceutical Sales Representative - Neuro/Psych
- Eversana Consulting
-
Naperville, IL
- ** Pharmaceutical Sales Representative - Neuro/Psych** **Job Category****:** Field Solutions **Requisition Number****:**...
- 4/27/2024 12:00:00 AM
Business Development Manager (BDM) OR Senior BDM - Remote in Chicago
- Constellation Energy Generation, LLC.
-
Warrenville, IL
- Responsibilities: Constellation has been the leader in carbon-free energy production for more than a decade, and generat...
- 4/25/2024 12:00:00 AM
About Naperville, Illinois
Naperville (/ˈneɪpərˌvɪl/) is a city in DuPage and Will counties in the U.S. state of Illinois. Located 28 miles (45 km) west of Chicago, Naperville was founded in 1831 and developed into the fifth-largest city in Illinois. As of the 2010 census, the city had a population of 141,853, which was estimated to have increased to 147,682 by 2017.
In a 2010 study assessing cities with populations exceeding 75,000, Naperville was ranked as the wealthiest city in the Midwest and the eleventh wealthiest in the nation. It was ranked among the nation's safest cities by USA Today and Business Insider. Nap...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Account Services Representative, Sr. jobs
$46,101 to $58,428
Naperville, Illinois area prices
were up 0.8% from a year ago
were up 0.8% from a year ago
What does an Account Services Representative, Sr. do?
Account Services Representative, Sr. in Lynchburg, VA
You can request for a callback and the current representative will record your details and then pass on your information to the captive site via an email.
December 31, 2019
Account Services Representative, Sr. in Houston, TX
The BDC Representative is responsible for making inbound and outbound calls and communicating with prospects and customers via text, email or social media as assigned.
February 16, 2020
Account Services Representative, Sr. in Petersburg, VA
Guide the recruiter to the conclusion that you are the best candidate for the account service representative job.
January 12, 2020