Business Development Officer (Select Customer) jobs in the United States

Business Development Officer (Select Customer) develops and implements select customer referral strategies in order to increase client satisfaction and portfolio growth for affluent professional customers. Responsible for initial relationship and follow-up with prospects. Being a Business Development Officer (Select Customer) represents the bank to current and prospective customers and communicates directly with them. Develops and executes marketing and sales strategies according to business objectives. Additionally, Business Development Officer (Select Customer) prepares and presents sales results to top management. Retains and expands existing customer relationships and acquires new customers. May require a bachelor's degree. Typically reports to a manager or head of a unit/department. The Business Development Officer (Select Customer) contributes to moderately complex aspects of a project. Work is generally independent and collaborative in nature. To be a Business Development Officer (Select Customer) typically requires 4 to 7 years of related experience. (Copyright 2024 Salary.com)

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Business Development Lead Representative
  • Victory Automotive Group Customer Contact Center
  • Ann Arbor, MI FULL_TIME
  • Victory Automotive Group is family owned and operated since 1997 with over 40 locations across the United States. We provide the best opportunities for all employees, customers, communities, and each manufacturer we represent. Our continued commitment is to improve our dealerships and services to fully satisfy our customers’ needs. We consistently provide a pleasant, informative, and professional experience.

    Victory Automotive Group is always looking for talented, self-motivated individuals to join our team. If you think you are ready to be a part of an exciting team, then we encourage you to continue with this applicant friendly, online job application!

    Victory Automotive Group is an Equal Opportunity Employer that recruits and hires qualified candidates without regard to race, religion, sex, sexual orientation, gender identity, age, national origin, ancestry, citizenship, disability, or veteran status.


    JOB DESCRIPTION

    Victory Automotive Group is seeking a Call Center Lead Representative for our Corporate Call Center. Our ideal candidate pays close attention to detail, uses critical thinking, can communicate effectively, and assist if needed to get work completed within specific time frames. The successful candidate(s) will be able to assist in effectively solving issues or inquiries, while maintaining the highest level of customer service to our internal and external customers. The candidate(s) will be responsible for assisting with inbound calls and outbound campaigns, administrative, training and coaching of agents and requires motivated individuals who love assisting others in person, via phone, email, and text, in a professional and exciting office environment.



    RESPONSIBILITIES:

    • Answer incoming phone calls generated from dealer websites and other sources provided.
    • Able to manage both inbound and outbound calls.
    • Provide the highest level of customer service possible.
    • Assist customers with a pleasant appointment setting experience by determining appropriate scheduling needs for their vehicle.
    • Work to provide the highest level of customer service possible, treating our customers as family.
    • Proactively provide feedback to our internal team that helps improve our services and create a better customer experience.
    • Assist with basic questions regarding various aspects of sales and service.
    • Maintain accurate and updated notes in the CRM.
    • Maintain productivity standards as set by departmental needs.
    • Willingness to assist in all areas of the business, including sales, service and other requests as needed.
    • Hold and maintain yourself and others to high moral and ethical standards and conduct yourself with honesty and integrity.
    • Identifies staff training needs and coordinates development with Management team.



    Job Requirements:
    • High school diploma or GED preferred, some post high school education or training a plus.
    • Minimum of 2 years leadership experience
    • Outgoing and upbeat personality that exhibits the highest level of professionalism, work ethic and dependability.
    • Ability to effectively communicate with dealerships, management, and coworkers.
    • Self-motivated with a positive attitude
    • Well-developed and effective interpersonal skills with a commitment to working collaboratively in a team environment.
    • Working knowledge of the automotive industry preferred
    • Excellent verbal and written communication skills, including grammar, spelling and punctuation.
    • Excellent decision making and problem-solving skills.
    • Train and lead employees to ensure adherence to quality standards, deadlines and company procedures.
    • Organizational and time management skills, as well as a strong attention to detail
    • Professional appearance.
    • Superior dependability
    • Enjoy providing meaningful connections with customers via phone and email.
    • Ability to relate, emphasize, and build rapport with customers.
    • Must be adaptable and flexible within an ever evolving and diverse environment.
    • Ability to pass pre-employment background check and drug screening.
    • Customer Service and/or Call Center experience required.
    • Knowledge of Microsoft Office Suite applications, particularly Excel and Word
    • Flexibility in availability/schedule
    • Bilingual: Fluent in both English and Spanish considered an asset

    COMPENSATION:

    • Competitive Pay Based on Experience
    • Medical Benefits
    • Paid Vacation
    • Holidays
    • Professional Workplace
    • Non-Smoking Workplace
    • Drug Free Workplace
    • Opportunity for Advancement
    • Direct Deposit
    • 401(k) with Company Match

    The above statements are intended to describe the general nature and level of the work being performed by people assigned to this position. This is not an exhaustive list of all duties and responsibilities. We reserve the right to amend and change responsibilities to meet business and organizational needs as necessary.

    We are an Equal Opportunity Employer and a drug free workplace.

    It’s Time to Make The Most Important Move Of Your Career!

    Apply Now!

  • 16 Days Ago

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Business Development Officer
  • National Business Capital
  • Hauppauge, NY FULL_TIME
  • ⚡Role: Business Development Officer💼 Industry: FinTech | Private Credit | Business Lending🌎 Location: Hauppauge, New York💰 Salary: $100-500k/yearAbout National Business CapitalNational Business Cap...
  • 5 Days Ago

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Business Development Officer
  • Royal Business Bank
  • Thousand Oaks, CA FULL_TIME
  • JOB SUMMARYUnder supervision and following established policies and procedures, provides excellent customer service by efficiently and accurately processing all transactions. Complies with all regulat...
  • 3 Days Ago

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Business Development Officer
  • Commonwealth Business B
  • Los Angeles, CA FULL_TIME
  • POSITION LOCATION: Northern California; Orange County, CaliforniaPOSITION OVERVIEWThis position is responsible for promoting, marketing, originating and initiating SBA and commercial loans. POSITION R...
  • 23 Days Ago

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Business Development Officer
  • Commonwealth Business B
  • Los Angeles, CA FULL_TIME
  • POSITION LOCATION: Northern California; Orange County, CaliforniaPOSITION OVERVIEWThis position is responsible for promoting, marketing, originating and initiating SBA and commercial loans. POSITION R...
  • 26 Days Ago

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Business Development Officer (Contractor)
  • AVASK ACCOUNTING & BUSINESS CONSULTANTS
  • White Plains, NY CONTRACTOR
  • Title: Business Development Officer (Contractor) Location: US (remote) Salary: Depending on experience We are currently recruiting for a Business Development Officer (Contractor) to join our team remo...
  • 28 Days Ago

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Business Development Representative
  • SalesIntel.io
  • Tysons Corner, VA
  • Join our mission to help companies grow by becoming part of our talented - and friendly - Business Development team! We ...
  • 6/15/2024 12:00:00 AM

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Business Development Representative
  • Kastle Systems
  • Falls Church, VA
  • Overview: Who We Are: At Kastle we are a leader in providing Premier Property Technology Solutions. We protect commercia...
  • 6/15/2024 12:00:00 AM

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Business Development Representative
  • Unified Power
  • Frederick, MD
  • Job Description Job Description Business Development Representative (BDR) Job Description Job Summary The Business Devel...
  • 6/15/2024 12:00:00 AM

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Business Development Representative
  • Cintas
  • Washington, DC
  • **Requisition Number:** 172734 **Job Description** Cintas is seeking a Business Development Representative to focus on p...
  • 6/15/2024 12:00:00 AM

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Business Development Representative
  • FleetPride
  • Chantilly, VA
  • The Business Development Representative is expected to embrace a performance-focused, high accountability sales culture,...
  • 6/13/2024 12:00:00 AM

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Business Development Representative
  • Porter Group
  • Alexandria, VA
  • Industry | Services - Business Services Location | Alexandria, VA Salary | $65,000 First Year Potential | $90,000 Benefi...
  • 6/13/2024 12:00:00 AM

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Business Development Representative
  • Ultimate Staffing
  • Columbia, MD
  • Business Development Representative Ultimate Staffing is working with an established business in the technology field se...
  • 6/13/2024 12:00:00 AM

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Business Development Representative
  • Citian
  • Washington, DC
  • Citian is expanding and we want someone just like you – passionate, driven and curious – to join our Americas Sales Team...
  • 6/11/2024 12:00:00 AM

Income Estimation for Business Development Officer (Select Customer) jobs
$101,730 to $125,567