Business Support Specialist jobs in Yonkers, NY

Recently Added Business Support Specialist jobs

S
Business Support Specialist - Veeva clinical
  • Syneos Health - USA
  • New York, NY FULL_TIME
  • Description

    Business Support Specialist - Veeva clinical

    Syneos Health is the only fully integrated biopharmaceutical solutions organization purpose-built to accelerate customer success. We lead with a product development mindset, seamlessly connecting our capabilities to add high-value insights to speed therapies to patients and provide practical value to help our customers achieve their objectives.

    Every day we perform better because of how we work together, as one team, each the best at what we do. We bring a wide range of talented experts together across a wide range of business-critical services that support our business. Every role within Corporate is vital to furthering our vision of Shortening the Distance from Lab to Life®.

    Discover what our 29,000 employees, across 110 countries already know:
    WORK HERE MATTERS EVERYWHERE

    Why Syneos Health
    • We are passionate about developing our people, through career development and progression; supportive and engaged line management; technical and therapeutic area training; peer recognition and total rewards program.
    • We are committed to our Total Self culture - where you can authentically be yourself. Our Total Self culture is what unites us globally, and we are dedicated to taking care of our people.
    • We are continuously building the company we all want to work for and our customers want to work with. Why? Because when we bring together diversity of thoughts, backgrounds, cultures, and perspectives - we’re able to create a place where everyone feels like they belong.

    Job responsibilities
    • Act as central point of contact for all modules for end users for resolution of operational, process and advanced questions about system navigation and functionality (example: data setup, site management, site monitoring, templates, filing, reporting, etc.).
    • Provide business process and system expertise to support clinical project teams and functional teams regarding proper use of the systems in compliance with Syneos Health’s Standard Operating Procedures (SOPs).
    • Provide recommendations and offer guidance regarding issues/questions.
    • Serve as subject matter expert (SME) and resource for other super users.
    • Promote and facilitate efficient use of the systems.
    • Meet SLAs and ad hoc project and cross project queries from trial teams and management with minimal guidance.
    • Perform system administration tasks, providing direction and resolving issues related to but not limited to:
    • Maintenance, review and set up of Vault Clinical objects - Persons and Contacts, Organizations and locations.
    • Maintaining LOVs
    • Creation of ad hoc reports
    • Partner with L1/L2 Support to ensure appropriate triage and resolution path for all technical and non-technical user issues
    • Serve as escalation and central resolution point; ensuring usage and set up is in compliance with Syneos Health SOPs, Work Instructions, Training and Policies.
    • Provide end users resolution for issues pertaining to system usage, navigation, and functionality - meeting established resolution targets and promoting efficient and consistent usage of Vault Clinical.
    • Drive continuous improvements in support process through metrics and root cause analysis.
    • Prepare and/or review and distribute communications to end users.
    • Conduct User Acceptance Testing (UAT) for system change requests, report requests and new functionality.
    • Build and maintain effective working relationships with end users.
    • Perform other related duties incidental to the work described herein.
    • Maintain Data Quality standards and conduct data quality reviews

    Qualifications

    What we’re looking for

    • BA or BS degree
    • Experience in CRO or Pharmaceutical industry
    • Ability to prioritize activities effectively to accomplish individual and team goals with competing deadlines
    • Ability to write and speak clearly and concisely in a variety of communication settings and styles
    • Strong interpersonal skills; ability to establish and promote positive business relationships; customer service oriented
    • Ability to collaborate with study staff and internal and external partners to achieve goals
    • Proficient computer skills including use of MS Office Suite (Word, Excel, PowerPoint) and enterprise clinical trial management systems
    • Strong organizational skills and attention to detail
    • Strong problem analysis and resolution skills
    • Knowledge of site management and clinical monitoring for clinical research studies

    Preferred Experience
    Clinical trials research experience (CRA, Doc Management, or other roles) with hands on experience using SSU, CTMS, eTMF and/or Payments systems (Veeva Vault CTMS, Veeva Vault eTMF, Veeva Vault Payments, Veeva Vault SSU experience a plus)
    OR
    Minimum of two plus years providing end user operational support of a Clinical Trials Management System (CTMS), preferably Veeva Vault CTMS; or two plus years providing end user operational support of an Electronic Trial Master Files System (eTMF), preferably Veeva Vault eTMF.

    Get to know Syneos Health
    Over the past 5 years, we have worked with 94% of all Novel FDA Approved Drugs, 95% of EMA Authorized Products and over 200 Studies across 73,000 Sites and 675,000 Trial patients.

    No matter what your role is, you’ll take the initiative and challenge the status quo with us in a highly competitive and ever-changing environment. Learn more about Syneos Health.

    Additional Information:
    Tasks, duties, and responsibilities as listed in this job description are not exhaustive. The Company, at its sole discretion and with no prior notice, may assign other tasks, duties, and job responsibilities. Equivalent experience, skills, and/or education will also be considered so qualifications of incumbents may differ from those listed in the Job Description. The Company, at its sole discretion, will determine what constitutes as equivalent to the qualifications described above. Further, nothing contained herein should be construed to create an employment contract. Occasionally, required skills/experiences for jobs are expressed in brief terms. Any language contained herein is intended to fully comply with all obligations imposed by the legislation of each country in which it operates, including the implementation of the EU Equality Directive, in relation to the recruitment and employment of its employees. The Company is committed to compliance with the Americans with Disabilities Act, including the provision of reasonable accommodations, when appropriate, to assist employees or applicants to perform the essential functions of the job.
  • 10 Days Ago
Apply this Job
V
Freelance New Business Support Specialist
  • Vested
  • New York, NY CONTRACTOR
  • We’re a nerdy yet creative, collaborative yet independently ambitious group of people who are obsessed with the intersection of finance and communication. We get excited by the latest trends in asset ...
  • 16 Days Ago
Apply this Job
B
Google Ads Specialist on Long Island
  • Business Nucleus
  • Long Island, NY FULL_TIME,PART_TIME
  • maintained** Do not apply if you are not located in Nassau or Suffolk County ** __** Business Nucleus is seeking a part time / full time Google Ads Manager who is passionate about Digital Marketing wi...
  • 3 Days Ago
Apply this Job
C
IT Analyst - Technical Support Engineer
  • Central Business Solutions, Inc
  • New York, NY FULL_TIME
  • Position Role/Tile: IT Analyst - Technical Support Engineer Location: New York​, NYC. Responsibilities: Primary Skills: Customer Care and Satisfaction Provide technical support for resolution of custo...
  • 21 Days Ago
Apply this Job
L
Asset Manager, Small Business/Real Estate
  • Local Initiatives Support Corporation
  • New York, NY FULL_TIME
  • What We Do With residents and partners, LISC forges resilient and inclusive communities of opportunity across America - great places to live, work, visit, do business and raise families. Strategies We...
  • 1 Month Ago
Apply this Job
P
Education Specialist
  • Program Support LLC
  • Brooklyn, NY FULL_TIME
  • Collaborate with the FCC Education Director, FCC Family Support Worker, and FCC Monitors to meet the needs of all children and families. Provide twice monthly strength-based practice-based coaching to...
  • Just Posted
Apply this Job
View All Business Support Specialist Jobs
Salary Company Skills Job Openings
Filters

Clear All
  • Filter Jobs by companies
  • More
Salary Company Skills Job Openings

0 Business Support Specialist jobs found in Yonkers, NY area

S
Executive Assistant to President/Office Manager
  • Solomon Page
  • New York, NY
  • Our client, a leading trading and Investment Firm, is seeking a new Full-Time/Permanent Executive Assistant/Office Manag...
  • 4/26/2024 12:00:00 AM
Apply this job
S
Business Support Specialist - Veeva clinical
  • Syneos Health Careers
  • New York, NY
  • Description Business Support Specialist - Veeva clinical Syneos Health is the only fully integrated biopharmaceutical so...
  • 4/26/2024 12:00:00 AM
Apply this job
B
Paid Social Coordinator
  • BritBox International
  • New York, NY
  • Job Title: Paid Social Coordinator Location: New York, Hybrid Company: BritBox International Reporting to: Paid Social M...
  • 4/26/2024 12:00:00 AM
Apply this job
A
Administrative Assistant
  • ATR International
  • New York, NY
  • A successful Administrative Assistant possesses structure, attention to detail, quality focus, high energy and flexibili...
  • 4/26/2024 12:00:00 AM
Apply this job
E
Risk & Controls Project Team Lead
  • Equiniti
  • New York, NY
  • Management Level G Equiniti is a leading international provider of shareholder, pension, remediation, and credit technol...
  • 4/26/2024 12:00:00 AM
Apply this job
N
Remote Administrative Assistant
  • Newport Associates
  • Bronx, NY
  • Are you ready for an exciting opportunity to learn a new skill set while working from the comfort of your own home? We a...
  • 4/24/2024 12:00:00 AM
Apply this job
T
IT Business System Analyst, Operations
  • The Connors Group
  • Orangeburg, NY
  • The role: You will serve as the Subject Matter Expert and primary contact for existing WMS solution and related IT ecosy...
  • 4/22/2024 12:00:00 AM
Apply this job
P
Documentation Specialist I (Manufacturing/Quality)
  • Pyramid Consulting, Inc
  • Ridgefield, NJ
  • Immediate need for a talented Documentation Specialist I (Manufacturing/Quality). This is a 12+ Months Contract opportun...
  • 4/22/2024 12:00:00 AM
Apply this job
View All Business Support Specialist Jobs

About Yonkers, New York

Yonkers (/ˈjɒŋkərz/) is a city in Westchester County, New York. It is the fourth most populous city in the U.S. state of New York, behind New York City, Buffalo, and Rochester. The population of Yonkers was 195,976 as enumerated in the 2010 United States Census and is estimated to have increased by 2.5% to 200,807 in 2016. It is an inner suburb of New York City, directly to the north of the Bronx and approximately two miles (3 km) north of the northernmost point in Manhattan. Yonkers' downtown is centered on a plaza known as Getty Square, where the municipal government is located. The downtown...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Business Support Specialist jobs
$68,595 to $92,106
Yonkers, New York area prices
were up 1.6% from a year ago
View detail

What does a Business Support Specialist do?

Business Support Specialist
Manage short-term, standard projects such as compilation of special reports, assisting with system management to plan and complete projects, utilizing Microsoft Project as needed.
October 13, 2022
Review and make recommendations on grant and contract proposals for adherence to sponsor requirements, School of Medicine (SOM) and University fiscal and administrative policies including budgets, resources, human and animal protection assurances.
January 25, 2023
Demonstrated experience with meeting and dealing with people at all levels of the organization in an efficient and tactful manner.
February 03, 2023
Performs other duties as needed, such as answering the phone, helping at the front counter, consulting with customers, etc.
March 03, 2023
Support Branch time and attendance needs in the TASNet System including organizing and storing leave forms, sending reminders to staff, monitoring amendments, and serving as a quality control check between time requested and time entered in the system.
March 15, 2023
Prepare, scan and verify all business files to insure taht all information is electronically stored in accordance of the Business Underwriter's direction.
March 18, 2023
Act as an expert to all areas of the credit union in the development of core system solutions and ancillary applications, maintaining the system, growing and enhancing the system to ensure full use of the potential the system can provide management toward improving and growing the credit union.
March 28, 2023
Create and modify documents such as invoices, reports, memos, letters and presentations using Microsoft Word, Excel, and PowerPoint.
March 28, 2023
Maintains consistent communication with other departments that impact Inside Sales to ensure the success and completion of key initiatives.
March 28, 2023
Assists in the execution of credit union-wide management reporting which includes writing queries, functions, stored procedures and automation configuration to ensure delivery of reporting meets the requirements of the business areas, and produces timely and efficient reports, fully utilizing the power of the core and other resources.
May 01, 2023