Collections Supervisor jobs in Burlington, NC

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Collections
  • Collabera
  • Greensboro, NC FULL_TIME
  • Company DescriptionEstablished in 1991, Collabera has been a leader in IT staffing for over 22 years and is one of the largest diversity IT staffing firms in the industry. As a half a billion dollar IT company, with more than 9,000 professionals across 30 offices, Collabera offers comprehensive, cost-effective IT staffing & IT Services. We provide services to Fortune 500 and mid-size companies to meet their talent needs with high quality IT resources through Staff Augmentation, Global Talent Management, Value Added Services through CLASS (Competency Leveraged Advanced Staffing & Solutions) Permanent Placement Services and Vendor Management Programs. Collabera recognizes true potential of human capital and provides people the right opportunities for growth and professional excellence. Collabera offers a full range of benefits to its employees including paid vacations, holidays, personal days, Medical, Dental and Vision insurance, 401K retirement savings plan, Life Insurance, Disability Insurance.Job DescriptionPosition Details: Industry                   BankingLocation                  GREENSBORO, NC 27410Job Title                  CollectionsDuration:                12 months12-9pm M-Th 8-5 Fri Every other Sat 8-12 with Flex day during week9am to 6pm Monday – FridayJob Description: Description:The Home Retention Specialist, Collector I position works in the loan servicing line of business assisting customers experiencing financial difficulties with their delinquent home loans. The primary responsibilities for this position include resolving late stage delinquencies on home loans through both inbound and outbound collections calls. Collectors work with customers to help them understand their mortgage terms, review delinquency patterns and negotiate payment arrangements. In addition, associates in this role will work to bring customer accounts to current status by offering different options including repayment or workout plans. This is a position in a high volume call center environment. Collectors average 80 inbound and/or outbound calls per day using an auto dialer telephone system. Collectors also work within a structured team setting. Associates are expected to work their scheduled shifts and adhere to our attendance guidelines in order to ensure that we can provide excellent service to our customers. Monthly incentive opportunities are available based on performance towards set monthly goals. Collectors are also responsible for discussing personal financial information, negotiating payment terms and will be required to navigate through multiple computer applications to provide the best solution for our customers. Training: M-F 8-5 Classroom training for 3 weeks. OJT will be regular shift hoursMust have Customer Service assessment REQUIRED MUST HAVE SKILLS: Excellent oral and written communication skills • Strong negotiation skills • Excellent organizational skills • Ability to multi-task • Must be able to work in teams • Self-motivated and results-oriented Desired Skills:• Previous Collection experience • College degree desired, but not required• Desire to resolve customer issues a must • Home loans experience preferredAdditional InformationTo get further details or to apply for this position please contact:Mohammed Malik973-805-7556
  • 2 Months Ago

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Collections Representative
  • Collabera
  • Greensboro, NC FULL_TIME
  • Company DescriptionEstablished in 1991, Collabera has been a leader in IT staffing for over 22 years and is one of the largest diversity IT staffing firms in the industry. As a half a billion dollar I...
  • 2 Months Ago

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Accounting Collections Specialist
  • Epes Logistics Services, Inc.
  • Greensboro, NC FULL_TIME
  • Epes Logistics Services, Inc. Job Description Job Title: CREDIT AND COLLECTIONS SPECIALIST Department: Accounting Reports To: Manager of Revenue Accounting FLSA Status: Hourly Non Exempt Paid Bi-Weekl...
  • Just Posted

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A/R and Corporate Collections Specialist
  • Saf-Gard Safety Shoe Co
  • Greensboro, NC FULL_TIME
  • Are you looking for the next step in your corporate collections and A/R career? Want to take that step within an exciting and family-oriented company? If so, Saf-Gard might be the place for you! We've...
  • 24 Days Ago

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Bilingual Collections Specialist
  • Source Receivables Management
  • Burlington, NC FULL_TIME
  • Source Receivables Management is currently seeking Bilingual (English/Spanish) Collection Specialists to join our rapidly growing Call Center team in our Greensboro, NC office! We are looking for prof...
  • 27 Days Ago

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Member Solutions Advisor/Collections
  • Credit Human
  • Greensboro, NC FULL_TIME
  • We are seeking a Member Solutions Advisor/Collections for the Eastern Region Member Solution Department. The Member Solutions Advisor is accountable for resolving delinquency on manufactured home loan...
  • 4 Days Ago

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0 Collections Supervisor jobs found in Burlington, NC area

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Registered Client Service Associate
  • Morgan Stanley
  • Greensboro, NC
  • Position Summary: Registered Client Service Associates (CSAs) help shape the future of service by modernizing the client...
  • 5/1/2024 12:00:00 AM

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Patient Services Coordinator III - New Garden Medical Associates
  • Novant Health
  • Greensboro, NC
  • Overview: Responsible for timely and accurate recording of patient demographics, insurance information, patient charges ...
  • 5/1/2024 12:00:00 AM

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Lead Patient Service Representative
  • Triad Adult and Pediatric Medicine, Inc
  • Greensboro, NC
  • Job Description Job Description Position Summary: The primary purpose of this position is to greet, direct patients and ...
  • 4/29/2024 12:00:00 AM

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Patient Coordinator
  • Aspen Dental
  • Mebane, NC
  • At Aspen Dental, we put You first, offering the security and job stability that comes with working with a world-class de...
  • 4/29/2024 12:00:00 AM

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Parts/Rental/Service Specialist
  • Curtis Lane Holdings LLC
  • Burlington, NC
  • Curtis Lane Equipment is an authorized Bobcat® dealer serving Delaware, Virginia, and North Carolina with 11 full-servic...
  • 4/27/2024 12:00:00 AM

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Bilingual Patient Service Representative
  • Triad Adult and Pediatric Medicine, Inc
  • Greensboro, NC
  • Job Description Job Description Position Summary: The primary purpose of this position is to greet and direct patients a...
  • 4/27/2024 12:00:00 AM

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Bilingual Patient Service Representative
  • Triad Adult and Pediatric Medicine, Inc
  • Greensboro, NC
  • Job Description Job Description Position Summary: The primary purpose of this position is to greet and direct patients a...
  • 4/27/2024 12:00:00 AM

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Paramedic Days
  • Southern Health Partners
  • Alamance Co Det Ctr, Graham, NC
  • Quick to assess patient needs and determine the nature of emergent issues and how they should be properly handled? While...
  • 1/4/2024 12:00:00 AM

Burlington is a city in Alamance and Guilford counties in the U.S. state of North Carolina. It is the principal city of the Burlington, North Carolina Metropolitan Statistical Area, which encompasses all of Alamance County, in which most of the city is located, and is a part of the Greensboro-Winston-Salem-High Point CSA. The population was 50,042 at the 2010 census, which makes Burlington the 17th largest city in North Carolina. The Metropolitan Statistical Area population was over 150,000 in 2010. Burlington is located at 36°5′23″N 79°26′44″W / 36.08972°N 79.44556°W / 36.08972; -79.44556 ...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Collections Supervisor jobs
$38,451 to $49,308
Burlington, North Carolina area prices
were up 1.5% from a year ago

Collections Supervisor
Assists in Collections QC functions including DRF review, completing Correction Reports, performing follow-up discussions with staff as assigned, performing audits, reviewing QC records and data sheets, and assisting with QC activities as requested.
April 17, 2021
Provide adequate staffing levels for scheduled collection activities by responding to and covering call-ins during on-call shift by working with other team leaders and supervisors as needed.
April 26, 2021
Manage staff work assignments including oversight of work ques and distribution of standard department reports to ensure hospital accounts are worked.
May 02, 2021
Demonstrated ability to provide leadership and direction to staff, as well as ability to work independently and withstand pressure that may arise when dealing with the public, physician/clinic and staff.
May 21, 2021
Monitors and provides reports on the growth of the physical collection, monitoring and projecting shelving capacity fill rates.
June 02, 2021
Review recorded calls, production reports, and schedule adherence for continuous agent performance and to ensure required KPI, delinquency, and other call center metrics are met or exceeded.
June 26, 2021
Performs as loan underwriter for consumer and real estate loans within the guidelines authorized by the Board of Directors and documented in the Loan Officer Approval Matrix.
July 13, 2021
Demonstrates the ability to make sound and thorough decisions after reviewing the facts, incorporating perspectives of others, applying technical knowledge, past experience, and incorporating company policy.
July 15, 2021
Communicates directly with collection agencies, payors, government agencies and/or attorneys to resolve outstanding collections issues.
July 19, 2021
Develop and lead individual monthly performance meetings with agents to review overall productivity, scorecards, audit reviews, and evaluated calls in addition to addressing any other current performance feedback by Business Units and customer complaints.
July 20, 2021